Vitality health insurance renewal

Vitality health insurance renewal

Author
Discussion

MKA29

Original Poster:

399 posts

142 months

Sunday 12th January 2020
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Quick question for anyone who's with Vitality...

When it's time to renew your policy, has anyone had any success in challenging their retention team for a better price?

I know "you won't know if you don't ask" blah blah but I'm interested what kind of savings people are making

TIA

Skyedriver

18,958 posts

289 months

Sunday 12th January 2020
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At the place I worked before retiring, we had health insurance through Vitality.
After a couple of years I think the Partners abandoned Vitality for something else as it was getting expensive and at the same time they were getting awkward about claims. I may be mistaken though.
What I do know is that health insurance was hoisted upon us without asking and it cost me a lot in tax as a result.

NoTreadLeft

159 posts

268 months

Sunday 12th January 2020
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Yes. Had a big uptick this year, despite hitting “Platinum” months ago.

Called them & said I was unhappy.

This year’s price is now within a few £ of last year’s price.

Definitely worth calling them if you’re not happy.

jesusbuiltmycar

4,677 posts

261 months

Monday 13th January 2020
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Out of interest have you ever had to claim from Vitality? I switched to them from Bupa for 1 year and had to make a claim. They dithered and dragged out approval for so long I would have been better off just using the NHS, I switched back to Bupa when it came to renewal.

NoTreadLeft

159 posts

268 months

Monday 13th January 2020
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Not personally, no. Interesting to hear your experience - would be useful to know if others have had the same.

anonymous-user

61 months

Monday 13th January 2020
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I set up a policy with them for my business a couple of years ago. The 'back office' and administration of the whole thing was a nightmare and I dread to think how much admin staff time we spent trying to keep the whole thing in check.

I wouldn't go with them again as a corporate buyer unless they'd improved their setup.

Mr Pointy

11,865 posts

166 months

Monday 13th January 2020
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MKA29 said:
Quick question for anyone who's with Vitality...

When it's time to renew your policy, has anyone had any success in challenging their retention team for a better price?
Almost every year I phone them up & discuss the renewal quote which results in a new quote with almost no increase in premium.

I've actually found them very quick to deal with a couple of claims this year, although I made sure the hospital was on the approved list. They even approved a retrospective claim which I was happy about.

What I don't like about them is the constant pressure to get you to buy stuff like gym memberships & the like. They clearly have a bunch of partners or affilates who just want to sell to you. I don't want a deal on a Fitbit, I just want insurance.

MKA29

Original Poster:

399 posts

142 months

Monday 13th January 2020
quotequote all
jesusbuiltmycar said:
Out of interest have you ever had to claim from Vitality? I switched to them from Bupa for 1 year and had to make a claim. They dithered and dragged out approval for so long I would have been better off just using the NHS, I switched back to Bupa when it came to renewal.

I've used their GP service and got to see a consultant pretty quickly within 14 days. It was pretty slick with no quibbles

Mr Pointy said:
Almost every year I phone them up & discuss the renewal quote which results in a new quote with almost no increase in premium.

I've actually found them very quick to deal with a couple of claims this year, although I made sure the hospital was on the approved list. They even approved a retrospective claim which I was happy about.

What I don't like about them is the constant pressure to get you to buy stuff like gym memberships & the like. They clearly have a bunch of partners or affilates who just want to sell to you. I don't want a deal on a Fitbit, I just want insurance.
Thanks guys I'll ring them up and see what they can do for me! My premium only went up by £4 a month but still worth seeing if I can save a few

I think the benefits are great, some including gym memberships can be worth more than the insurance itself! The cinema tickets, David Lloyd, ocado and apple watch incentives have saved me a shed load

skeggysteve

5,724 posts

224 months

Monday 13th January 2020
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I can't type to much but our son has cover with them and they have been brilliant, apparently the current bill is over £200k.

But the money will never cure the st that is cancer.

Gullwings

Original Poster:

399 posts

142 months

Tuesday 18th January 2022
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Just out of interest what are people paying for this? I can't find any information on the Internet to see if I'm getting a good deal

I've just been renewed for 52/month

30 , male , healthy but slightly overweight. One minor claim in the past few years to see a dermatologist