McDonalds App Refund - Blatant Rip Off!
Discussion
First world issues here and just a rant as I am annoyed 
So yesterday fancied a brekkie wrap, ordered via the Maccys App
Charged £4.77 for each wrap and £1.32 for each orange juice, broken down on receipt.
Food is delivered, one of the wraps is missing.
Call them via the number supplied on the app.
They dont offer to deliver a replacement despite me paying £1.99 Delivery and £1.87 Service fee.
They only offer a refund of the wrap, not happy but yeah that will do, then proceed to tell me that they will refund £1.82 and not the full value of the wrap.
Ask why and they say that is all they will refund.
So £2.95 "missing" and no way of getting it back
Ask to speak to a manager and he tells me we are going round in circles and wont be refunding the full amount for wrap and hangs up.
What the giddy f
k?
Blatantly stealing nearly £3 for their mistake and no shame about it either and no real way of complaining.
So yesterday fancied a brekkie wrap, ordered via the Maccys App
Charged £4.77 for each wrap and £1.32 for each orange juice, broken down on receipt.
Food is delivered, one of the wraps is missing.
Call them via the number supplied on the app.
They dont offer to deliver a replacement despite me paying £1.99 Delivery and £1.87 Service fee.
They only offer a refund of the wrap, not happy but yeah that will do, then proceed to tell me that they will refund £1.82 and not the full value of the wrap.
Ask why and they say that is all they will refund.
So £2.95 "missing" and no way of getting it back
Ask to speak to a manager and he tells me we are going round in circles and wont be refunding the full amount for wrap and hangs up.
What the giddy f
k? Blatantly stealing nearly £3 for their mistake and no shame about it either and no real way of complaining.
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