Scam by ebay buyer.. what options

[silverfoxcc]

Short version
Purchaed replacemeny Dyson battery. was snt wrong one, spoke to Dyson, they sent correct one and told me to keep the wrong one
Decided to put in on ebay
Had i query fro a watcher It looks broken!!
Told them that it has been out of the original twice, once to find out it was the wrong type and then to take picture for eaby
He then bought it
Got a refund request saying it was defective......
Before i sent it off a put a mark on it, as i got a feeling this might happen I havent mentioned this yet doesnt charge
I wrote back asking him to test his charging system
I will request it be returned and check that it is the same one which somehow i doubt it will be!

Now this being the first time it has happened a few questions

1) will ebay hold the refund until it is returned to me
2) if he sends back a different battery wht action can i take against him or ebay Which i have a deep foreboding this will be more likely
30 if i dont get it back would i be correct if i pursue it via ebay i will get the bums rush from them It is more the principle that the money ,from past examples i feel that i am going to kiss it goodbye

Any suggestions

[dundarach]

I'd let it go, it's going to cause you nothing but problems and after all you got it for nothing and tried to cash in.

Sorry it happened, but for whatever it's going to cost in fees and postage, I'd just leave it.

But that's just me!

[silverfoxcc]

My thoughts as well ,but the snidey git gets away with it

[B'stard Child]

silverfoxcc said:

My thoughts as well ,but the snidey git gets away with it

And for that reason I'd be an utter b'stard about it

[Spare tyre]

Sadly, just let it go

Or say you received and empty box back

[AyBee]

Call his bluff - tell him you UV marked it before sending and will be checking that it's the correct one coming back.

[Paddymcc]

Surely from your photos on the advert you can see the serial number on the battery for undeniable proof of what is returned matches?

I've learned a lesson on dealing with buyers that if they ask questions before buying they are 90% of the time utter morons. The information is on the advert and if they can't make a decision from it then they generally aren't worth bothering with.

[Motorman74]

I wouldn't let it go immediately - check your photos if there is a serial number present in them it will be obvious it's the wrong item returned. I always make a point of ensuring any serial number is visible - along with the condition of the sticker - I.e. no raised edges.

I've never had a problem yet (maybe due to my diligence with this?) despite selling thousands of pounds worth of mainly PC gear on there - so I don't know how effective it would be against eBay who always side with the buyers regardless from what I've heard from friends who have had issues.

I've dropped eBay now having been active on their for 24 years - it is a pit of scammers and their new buyers premium policy is just sellers fees passed onto the buyers...

[Spare tyre]

I’ve been a big eBay reseller of old household stuff for a good 20 years

Apart from low value stuff that is heading for the tip I out everything on Facebook via my wife

List it, put it in a bag, in a box, into the corner of my office

Might take 5 years but it will always sell

EBay and couriers just make it painful and frustrating

[MattsCar]

eBay seller here...

If you have their phone number (which will be on the order details) give them a call under the pretence of "helping them resolve the issue".

Be polite, but ask a few pressing questions and get them to think on the spot....you'll get lots of "errmmmmms" and 90% of the time they won't bother you again.

People find it very easy to weasel things, through messages, but don't have the intelligence/ bravery to do it when it is more "face to face".