I sense a dispute on the horizon

[Rufus Stone]

Ebay purchase. This is how a certain delivery company have evidenced delivery:



It's a commercial property. Closed today but area open to the public. What chance it still there on Monday?

[nuyorican]

Or you could just pick it up. Why go looking for problems? Save the disputes for when stuff does actually go missing.

Edit: unless you’re not at the commercial property until Monday, then apologies, resume pitchfork waving aloft.

[smifffymoto]

It could be argued as why they have ordered something to a commercial premises knowing they may deliver at the weekend when they are not at work.

[Alpacaman]

Unless they had the sense to push it all the way through once they had taken the picture? Or is that too sensible?

[AceRockatansky]

Don't worry about it, just say you haven't got it and you'll get your money back.

I sold an AC unit, delivered, signed for and to the correct address. ebay still refunded them.

[Rufus Stone]

Alpacaman said:

Unless they had the sense to push it all the way through once they had taken the picture? Or is that too sensible?

That's what I am hoping.

[Rufus Stone]

smifffymoto said:

It could be argued as why they have ordered something to a commercial premises knowing they may deliver at the weekend when they are not at work.

Purchased yesterday with free delivery in 2-3 days. It should have arrived next week.

[FMOB]

Rufus Stone said:

smifffymoto said:

It could be argued as why they have ordered something to a commercial premises knowing they may deliver at the weekend when they are not at work.

Purchased yesterday with free delivery in 2-3 days. It should have arrived next week.

They delivered too quickly, you just can't make it up..

[number2]

FMOB said:

Rufus Stone said:

smifffymoto said:

It could be argued as why they have ordered something to a commercial premises knowing they may deliver at the weekend when they are not at work.

Purchased yesterday with free delivery in 2-3 days. It should have arrived next week.

They delivered too quickly, you just can't make it up..

It's delivery outside the delivery window that's the problem.

I order items to arrive when I'm home and if its 2-3 days that's what I expect, not next day when I'm not home, for example.

[FMOB]

number2 said:

It's delivery outside the delivery window that's the problem.

I order items to arrive when I'm home and if its 2-3 days that's what I expect, not next day when I'm not home, for example.

The delivery window is only an estimate and not a guarantee, if you place more weight on that then don't be surprised when you come unstuck.

[AlexRS2782]

FMOB said:

number2 said:

It's delivery outside the delivery window that's the problem.

I order items to arrive when I'm home and if its 2-3 days that's what I expect, not next day when I'm not home, for example.

The delivery window is only an estimate and not a guarantee, if you place more weight on that then don't be surprised when you come unstuck.

Worth noting it's also the eBay estimate based on their average time of a service so will obviously vary. I've ordered stuff before on eBay and dependent on how it makes it's way through the delivery network / system i've had stuff arrive next day via a standard first class service (estimate up to 2-3 days per eBay), whilst an item sent with 24 hour tracking took 2 days, and an item sent first class recorded (estimate of 2 days per eBay) arrived after 5 days.

eBay have form for making estimates that aren't always realistic for certain services (more so if the seller lists they post via RM but they send via another delivery service because they don't edit their listing) - i remember when the RM had gone on strike a few years back and eBay were still quoting 2 day delivery windows when you knew full well it would be 7 days plus.

Edited by AlexRS2782 on Monday 16th September 00:35

[number2]

FMOB said:

number2 said:

It's delivery outside the delivery window that's the problem.

I order items to arrive when I'm home and if its 2-3 days that's what I expect, not next day when I'm not home, for example.

The delivery window is only an estimate and not a guarantee, if you place more weight on that then don't be surprised when you come unstuck.

I want taking about Ebay, but in general - a paid service from a delivery company. The thread was about eBay though so fair enough.

I don't find I come unstuck in any way .