Eurotunnel - how far in advance to arrive at Folkstone?

Eurotunnel - how far in advance to arrive at Folkstone?

Author
Discussion

wax lyrical

Original Poster:

922 posts

247 months

Saturday 1st June
quotequote all
Planning to cross to France with the car (plus wife & dog) on 15th July. How far in advance of scheduled departure do I need to arrive at Folkstone to get through all the queues and customs checks. etc.? Assuming a 8.20am departure.

Then at Calais on the return journey - are there similar queues/ delays?

All advice appreciated! smile

elise2000

1,534 posts

225 months

Saturday 1st June
quotequote all
wax lyrical said:
Planning to cross to France with the car (plus wife & dog) on 15th July. How far in advance of scheduled departure do I need to arrive at Folkstone to get through all the queues and customs checks. etc.? Assuming a 8.20am departure.

Then at Calais on the return journey - are there similar queues/ delays?

All advice appreciated! smile
An hour is usually plenty

ecsrobin

17,734 posts

171 months

Saturday 1st June
quotequote all
Mornings are fine, as the day goes on it gets slower. I don’t think I’ve ever been delayed on the way out but Calais in the afternoon can often be very slow for customs even with flexiplus.

basherX

2,573 posts

167 months

Saturday 1st June
quotequote all
Yup, an hour is easily enough.

However my recent experience is that the time taken from them calling my train to then getting through two lots of pass port control and, if you’re unlucky, a security check there’s a fair chance you’ll end up on the train after the one you’re scheduled on, even if you leave the departure area as soon as you’re called.

GT03ROB

13,535 posts

227 months

Saturday 1st June
quotequote all
Probably not representative but we travelled over & back earlier this year midweek & midday. There really were no queues. One of the days was a Tuesday after a bank holiday & no different. The animal check in was quick & easy.. In each case they just offered us the next shuttle departing which was one before our booked one.

105.4

4,175 posts

77 months

Saturday 1st June
quotequote all
From what I recall there are three types of ticket available;

1) A firm, fixed-time ticket. You’re either on that scheduled crossing or you’re not. If you’re not, you’ve lost your money.

2) A flexi-ticket. This allows you to either catch the scheduled departure, the one before, or the one after.

3) A flexi + ticket. This allows you to catch any crossing at any point within that 24 hour period, (that calendar day), with priority loading. It also give you access to the first class lounge with decent food.


On my way out of the U.K. I book the flexi-ticket.
On my return journey, I’ll usually book the flexi+ ticket considering I’ll have already had a 15+ hour drive to Calais with potentially unexpected delays.

basherX

2,573 posts

167 months

Saturday 1st June
quotequote all
105.4 said:
From what I recall there are three types of ticket available;

1) A firm, fixed-time ticket. You’re either on that scheduled crossing or you’re not. If you’re not, you’ve lost your money.

2) A flexi-ticket. This allows you to either catch the scheduled departure, the one before, or the one after.

3) A flexi + ticket. This allows you to catch any crossing at any point within that 24 hour period, (that calendar day), with priority loading. It also give you access to the first class lounge with decent food.


On my way out of the U.K. I book the flexi-ticket.
On my return journey, I’ll usually book the flexi+ ticket considering I’ll have already had a 15+ hour drive to Calais with potentially unexpected delays.
The first instance isn’t that harsh: https://www.leshuttle.com/uk-en/support/articles/w...

You may have to pay the difference between your original fare and the fare for the train you eventually get, which is fair because peak services are always more expensive than off-peak. But so long as you’re within 24 hours you should have options that don’t necessarily include forfeiting the journey. With people coming from all over the UK and Europe, it’s inevitable that a proportion get delayed en route.

LRDefender

229 posts

14 months

Saturday 1st June
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I used the service last week with a standard fixed ticket and I was pleasantly surprised how flexible Eurotunnel were. An excellent service imo.

mikef

5,145 posts

257 months

Saturday 1st June
quotequote all
You don’t actually have to wait until your departure and number are up on the board…

Dblue

3,265 posts

206 months

Saturday 1st June
quotequote all
an hour is fine going out in the morning, probably enough coming back too.
Passport at Calais takes an age in busier periods (Much longer than Dover)
But don't sweat it - they are very flexible even with regular tickets and they need to be because plenty of people just can't get through passport fast enough in Calais to make their original booked crossing.

ecsrobin

17,734 posts

171 months

Saturday 1st June
quotequote all
mikef said:
You don’t actually have to wait until your departure and number are up on the board…
I’d say most of the time that’s true but last August in Calais when it was very busy they were making sure only the called letters were proceeding through. Only time I’ve seen it though.

gotoPzero

18,023 posts

195 months

Saturday 1st June
quotequote all
As others have said 90% of the time they just let you on the next train anyway when you get to the barrier it will offer you the option.

I cant remember the last time I have not ended up on an earlier train.

DirktheDaring

441 posts

18 months

Saturday 1st June
quotequote all
We’re going on the 15th too, but paid for the flexi ticket each way so there’s no stress about getting there on time.

Safe travels, enjoy! cool

wax lyrical

Original Poster:

922 posts

247 months

Sunday 2nd June
quotequote all
Thanks for all the really helpful replies and info. Much appreciated! smile Now feel comfortable getting to the terminal 1 hr before scheduled departure time.

jamiem555

785 posts

217 months

Sunday 2nd June
quotequote all
Same experience here. We travelled over on April 14th. Arrived at Folkstone 1.5 hours early and we were offered the earlier train FOC. On the way home we drove through the train and they put us in the first available one, half an hour earlier than our allocated time.