Trainline

Author
Discussion

audi321

Original Poster:

5,443 posts

219 months

Monday 20th November 2023
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Hi all, I hear almost everyone knocking Trainline and I don't know why?

Don't all train operators (I know Trainline isn't one) have to offer the same tickets at the same prices? I've never noticed Trainline being more or less expensive than another one, and the benefit of using the Apple Wallet is great.

The only downsides I can see are a booking fee (a lot of the others charge a fee anyway) and the lack of automatic delay repay.......or am I missing something else?

Mr Penguin

2,525 posts

45 months

Monday 20th November 2023
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They offer the same tickets at the same price but with a booking fee on top.

u6dw4

69 posts

30 months

Monday 20th November 2023
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audi321 said:
Hi all, I hear almost everyone knocking Trainline and I don't know why?

Don't all train operators (I know Trainline isn't one) have to offer the same tickets at the same prices? I've never noticed Trainline being more or less expensive than another one, and the benefit of using the Apple Wallet is great.

The only downsides I can see are a booking fee (a lot of the others charge a fee anyway) and the lack of automatic delay repay.......or am I missing something else?
national apparently have the cheapest fares on their website.

sometimes (usually) booking direct with the company is cheapest, but TL is coinvent if booking multiple operators (in one trip).

I use all 3 options, I haven't found TL to more expensive other than the booking fee usually. The website is more difficult to use than it needs to be though.

In the past TL used to be a lot more expensive than booking direct, maybe they can't do that now.

Tabs

982 posts

278 months

Monday 20th November 2023
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Mr Penguin said:
They offer the same tickets at the same price but with a booking fee on top.
And when there's a strike, you don't get the booking fee back. Petty, I know, but annoying.

North West Tom

11,560 posts

183 months

Monday 20th November 2023
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Has anyone used Uber to book train tickets?

Truckosaurus

11,898 posts

290 months

Monday 20th November 2023
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Trainline sometimes helps by offering up split ticket discounts or more clearly showing discounts for picking a specific train to travel on.

the-norseman

13,192 posts

177 months

Monday 20th November 2023
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I work for the railway, not in ticketing but I have access to a Facebook group that contains a lot of staff who are involved in ticketing, and the main issue is they sell tickets for trains that sometimes dont exist and also charge a booking fee.

I always book direct with the train operator these days usually LNW or Avanti.

Kev_Mk3

2,896 posts

101 months

Monday 20th November 2023
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I went to use them the other day but local station i cant collect the tickets from so wanted to charge me £9 postage.


Errr no thanks