London Waterloo Tube Station: facilities

[The Leaper]

Simple question.

In a few days I'll be travelling from London Waterloo tube station to Canary Wharf using the Jubilee Line. I know by Googling that at Canary Wharf there are lifts/elevators, but by the same means it seems that there are no lifts/elevators at Waterloo. Does anyone know if these are available there?

I ask because I had total knee replacement surgery earlier this year and although I am recovering well and slowly, I still use one crutch, and I know from a recent trip with the wife to Marks & Spencer that down elevators are still something of a challenge for me.

R.

[GiantEnemyCrab]

Anything of use on here?

https://tfl.gov.uk/transport-accessibility/wheelch...

[The Leaper]

GiantEnemyCrab said:

Anything of use on here?

https://tfl.gov.uk/transport-accessibility/wheelch...

Thanks, GEC.

I did spot this earlier. I don't think it refers to lifts/elevators, more to steps etc.

Given that I found out about the availability at Canary Wharf easily but could not find the answer for London Waterloo, I have assume the latter does not have lifts/elevators.

R.

[GiantEnemyCrab]

The Leaper said:

GiantEnemyCrab said:

Anything of use on here?

https://tfl.gov.uk/transport-accessibility/wheelch...

Thanks, GEC.

I did spot this earlier. I don't think it refers to lifts/elevators, more to steps etc.

Given that I found out about the availability at Canary Wharf easily but could not find the answer for London Waterloo, I have assume the latter does not have lifts/elevators.

R.

Says reduced lifts currently here if any use?

https://www.nationalrail.co.uk/stations/london-wat...

And some info on tube side of things here

https://tfl.gov.uk/tube/stop/940GZZLUWLO/waterloo-...

(not sure if you are after surface or underground sorry)

[DanL]

https://www.accessable.co.uk/waterloo-underground-...

The above might help.

[The Leaper]

Thank you to all the people who responded to my original post. You referred me to several websites and I think I had interrogated them all before posting here.

I am rather surprised that there's been no response from PHers who commute regularly through London Waterloo and access the Underground there, and who I would have expected to answer my question, but no. Anyway, it's only a week or so now before I make the trip and find the answer myself!

R

[Truckosaurus]

The Leaper said:

....I am rather surprised that there's been no response from PHers who commute regularly through London Waterloo and access the Underground there...

I regularly use Waterloo, and have done for 25-odd years, I've not once used a lift there, or even know if they exist, as I just hop on the escalators up and down to the platforms.

The TFL 'step free access' map suggests there are lifts => https://tfl.gov.uk/cdn/static/cms/documents/step-f...

And to be honest, if the busiest station in the country doesn't have decent wheelchair capable infrastructure then I'd be surprised.

[DanL]

Truckosaurus said:

The Leaper said:

....I am rather surprised that there's been no response from PHers who commute regularly through London Waterloo and access the Underground there...

I regularly use Waterloo, and have done for 25-odd years, I've not once used a lift there, or even know if they exist, as I just hop on the escalators up and down to the platforms.

The TFL 'step free access' map suggests there are lifts => https://tfl.gov.uk/cdn/static/cms/documents/step-f...

And to be honest, if the busiest station in the country doesn't have decent wheelchair capable infrastructure then I'd be surprised.

This. I go through Waterloo once or twice a month. Are there lifts? Yes. Do they go to the tube line you want? Unfortunately, no idea - it’s always faster to take the escalator, so that’s what I do…

[Collectingbrass]

Page two of this https://content.tfl.gov.uk/step-free-tube-guide-ma... confirms lifts between National Rail and Jubilee Line.

The lifts to tube platform level are at Exit Two of the main station. Exit two is the one opposite platform 4 & 5, map here

https://www.networkrail.co.uk/wp-content/uploads/2...

[The Leaper]

DanL said:

Truckosaurus said:

The Leaper said:

....I am rather surprised that there's been no response from PHers who commute regularly through London Waterloo and access the Underground there...

I regularly use Waterloo, and have done for 25-odd years, I've not once used a lift there, or even know if they exist, as I just hop on the escalators up and down to the platforms.

The TFL 'step free access' map suggests there are lifts => https://tfl.gov.uk/cdn/static/cms/documents/step-f...

And to be honest, if the busiest station in the country doesn't have decent wheelchair capable infrastructure then I'd be surprised.

This. I go through Waterloo once or twice a month. Are there lifts? Yes. Do they go to the tube line you want? Unfortunately, no idea - it’s always faster to take the escalator, so that’s what I do…

Thanks, but as I said in my first post I will be using crutches, hence my question.

R

[The Leaper]

Collectingbrass said:

Page two of this https://content.tfl.gov.uk/step-free-tube-guide-ma... confirms lifts between National Rail and Jubilee Line.

The lifts to tube platform level are at Exit Two of the main station. Exit two is the one opposite platform 4 & 5, map here

https://www.networkrail.co.uk/wp-content/uploads/2...

Thanks, CB.

That info seems to show all that I was seeking. You are a better Googler than me!

R.

[Collectingbrass]

I knew I had seen lifts to the tube and it was bugging me that I couldn't remember where they were. The TFL "step free" map helps but you really need to look at the detail, including that the lines in a station that aren't available step free are shown a very slightly different colour than normal. They don't make it easy and how someone who is really challenged is supposed to cope I don't know.

[Alickadoo]

The Leaper said:

I ask because I had total knee replacement surgery earlier this year and although I am recovering well and slowly, I still use one crutch, and I know from a recent trip with the wife to Marks & Spencer that down elevators are still something of a challenge for me.

What's wrong with down elevators? Or did you mean lifts, or escalators?

[Truckosaurus]

Collectingbrass said:

...They don't make it easy and how someone who is really challenged is supposed to cope I don't know.

There's probably some 'disabled traveller' forums that would have much better info than the official sites.

Another thought is that the OP might be better using a cab or Uber than trying to hobble around the underground on crutches (with or without working lifts).

[The Leaper]

Alickadoo said:

The Leaper said:

I ask because I had total knee replacement surgery earlier this year and although I am recovering well and slowly, I still use one crutch, and I know from a recent trip with the wife to Marks & Spencer that down elevators are still something of a challenge for me.

What's wrong with down elevators? Or did you mean lifts, or escalators?

Oops, I meant escalators. It's down escalators that are, for the present, a problem for me.

R.

[The Leaper]

Truckosaurus said:

Collectingbrass said:

...They don't make it easy and how someone who is really challenged is supposed to cope I don't know.

There's probably some 'disabled traveller' forums that would have much better info than the official sites.

Another thought is that the OP might be better using a cab or Uber than trying to hobble around the underground on crutches (with or without working lifts).

The choices I have are

• train and tube
• train and cab/Uber
• drive and park at Canary Wharf

The train and tube are the most convenient, train and cab likely the most expensive, drive and park the most straightforward, as far as me and crutches are concerned. I think I'm likely to take the train and tube now I know there's lifts and where they are located at London Waterloo and Canary Wharf.

R.

[gavsdavs]

There are lifts to the jubilee line platform at waterloo.

Go in the entrance on waterloo road
https://goo.gl/maps/py1YpnRiA2zceTUH7

Turn right, go through the ticket barriers and head to the left hand side of the escalators.
this lift goes down to the jubliee platfoms.

At Canary wharf there are at least 2 lifts off the platfoms.

[MisanoPayments]

I remember walking past a lift few times, but I couldn't tell you to which lines it takes you.

It's just before or after the Starbucks on King William St.

Edit: Sorry I saw mentions of other stations and forgot the important point you were asking about Waterloo, not Bank!

[The Leaper]

Thanks again for all the responses, very grateful. I'm making the trip on 19 September so I'll report back afterwards how it went.

Somewhat ridiculously, I was at Bluewater Shopping Centre yesterday so I practiced using the escalators! Going up no problem, coming down quite a challenge. What exciting things us retired people get up to!

R.

[alangla]

If you’re having real trouble getting around and are arriving on a mainline train, you could ask for a staff member to assist you in getting to the tube, usually Network Rail have electric buggies that can take people with reduced mobility around the station. Details & phone number are here https://www.southwesternrailway.com/travelling-wit...