Eurotunnel - advice required from experienced users - August

Eurotunnel - advice required from experienced users - August

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JQ

Original Poster:

5,965 posts

185 months

Tuesday 9th May 2023
quotequote all
We are planning to use Eurotunnel in August this year - presumably the worst time of year, so just looking for some hints and tips to hopefully avoid the chaos.

The plan is to get an outbound train at circa 8am on a Friday or Saturday and return 8pm the following Friday or Saturday. Being NW based we'll stay with relatives the night before, circa 90 mins from Folkestone and do the same on the return leg. Should we go at different times of the day?

There's a a huge different in prices between flexible tickets and standard tickets and I'd like to use a standard ticket on at least one leg so we can use Tesco Clubcard vouchers. Which leg is best to use the flexible ticket and are we mad to not use flexible tickets on both legs?

Cheers


TTmonkey

20,911 posts

253 months

Tuesday 9th May 2023
quotequote all
JQ said:
We are planning to use Eurotunnel in August this year - presumably the worst time of year, so just looking for some hints and tips to hopefully avoid the chaos.

The plan is to get an outbound train at circa 8am on a Friday or Saturday and return 8pm the following Friday or Saturday. Being NW based we'll stay with relatives the night before, circa 90 mins from Folkestone and do the same on the return leg. Should we go at different times of the day?

There's a a huge different in prices between flexible tickets and standard tickets and I'd like to use a standard ticket on at least one leg so we can use Tesco Clubcard vouchers. Which leg is best to use the flexible ticket and are we mad to not use flexible tickets on both legs?

Cheers
Standard ticket out…. You should be in full control of your start of holiday plans.

Flex ticket back….. you are not in control of what happens in France, breakdowns, civil unrest ( it is FRANCE after all), illness etc etc.


It’s what I do.

Yes weekends are busy.

wrencho

303 posts

71 months

Tuesday 9th May 2023
quotequote all
We have never booked a flexplus and never had a problem getting an earlier train in both directions. Admittedly we haven't done August (July is closest).

greygoose

8,584 posts

201 months

Tuesday 9th May 2023
quotequote all
Fridays are generally not as busy as Saturdays, albeit August will still be heavy traffic. If you can get there before 7am then the queues will be less. The return journey will have heavy traffic at 8pm, if you can leave it till after 10pm then traffic is usually lower though trains are not as frequent (one or two an hour rather than three or four).

mikef

5,151 posts

257 months

Tuesday 9th May 2023
quotequote all
I used to use Flexi all the time, but the prices are now excessive and the benefits minor - there aren't dedicated customs/immigration lanes any more so you end up in more or less the same queues. At the very best, you may get straight on to an earlier train (but given that ET can't afford to marshal the departure lanes any more, I've just been driving straight onto the first train regardless of the letter I've been given) - I've made a dozen return crossings this year

With a standard ticket, they will put you on the first available train at no extra cost if you turn up within two hours after your scheduled departure time, and usually also if you turn up within two hours before

The only time that Flexi has proved worthwhile in previous years is when there has been industrial action in France resulting in a backlog of crossings (and they don't let you upgrade on the spot when that happens)

Claret m

117 posts

75 months

Tuesday 9th May 2023
quotequote all
We use the tunnel regularly, although only weekdays in August. We are also NW based, we leave home at 10am and book the 1620 train. On the way back we stay 50 minutes from Calais and get the 1120 train then drive back, arriving home at 1700.

It seems to be quiet at those times. I would suggest looking at the price as a guide to how busy they expect it to be.

Tlandcruiser

2,809 posts

204 months

Tuesday 9th May 2023
quotequote all
I’ve always booked standard tickets and whenever I’ve got back to Calais earlier, always been offered an earlier train.

I drive to slovakia so tend to give myself plenty of time to get back.

toastyhamster

1,702 posts

102 months

Tuesday 9th May 2023
quotequote all
We travelled for the first time this weekend. Standard in and out, got there 90 minutes early out, weren't offered an earlier train. Got there 90 minutes early on way in, weren't offered an earlier train but landed on one anyway. I'd be interested to know how their booking system regulates the flow of traffic.

Both sides seem woefully inadequate for peak times, we ended up on the 17:20 back yesterday, there were cones/barriers all over the place.

May be travelling again mid-week in May half term, watching thread with interest.

NDA

22,180 posts

231 months

Tuesday 9th May 2023
quotequote all
JQ said:
We are planning to use Eurotunnel in August this year - presumably the worst time of year, so just looking for some hints and tips to hopefully avoid the chaos.

The plan is to get an outbound train at circa 8am on a Friday or Saturday and return 8pm the following Friday or Saturday. Being NW based we'll stay with relatives the night before, circa 90 mins from Folkestone and do the same on the return leg. Should we go at different times of the day?

There's a a huge different in prices between flexible tickets and standard tickets and I'd like to use a standard ticket on at least one leg so we can use Tesco Clubcard vouchers. Which leg is best to use the flexible ticket and are we mad to not use flexible tickets on both legs?
I generally take a 7.20am outward and whilst I haven't done it in August, it's generally very quiet. If you're early enough you can get on an earlier train - although the automated barriers (with ANPR) don't seem to offer you anything other than what's been booked. Bloody robots.

The way back (in my experience) is much more of a lottery. I generally come back around 5pm and in June it is regularly very busy indeed. Allow much more time.

gazza5

818 posts

111 months

Tuesday 9th May 2023
quotequote all
I think your journey out will be busy being a friday and that won't matter what time you get there. although, most seem to go early, we once had a booking at about 1pm - and the place was a ghost town. However of course depending on which part of france / europe you are going this might not be useful.

Way back - agree with others this can be very hit and miss. Last time to get through passport we q'd all the way from the terminal snaking round to passport. Didn't help only 2 passport booths for the french side. We also ended up missing our train (which we later found out broke down anyway) so instead of the 8:20 home I think it was, we got the 9:20 and was the 2nd from last car on that train.




JQ

Original Poster:

5,965 posts

185 months

Tuesday 9th May 2023
quotequote all
Many thanks for all the advice.

We’re heading to Morzine, hence the morning departure. I’m wanting to try and get there the same day as we’ll have 3 mountain bikes on a rack worth more than the car, so not keen on an overnight stop en route.

NDA

22,180 posts

231 months

Wednesday 10th May 2023
quotequote all
Give Lyon a wide berth - which I'm sure you will anyway.

Steve H

5,655 posts

201 months

Wednesday 10th May 2023
quotequote all
NDA said:
I generally take a 7.20am outward and whilst I haven't done it in August, it's generally very quiet. If you're early enough you can get on an earlier train - although the automated barriers (with ANPR) don't seem to offer you anything other than what's been booked. Bloody robots.
I’ve found the same, I usually book for a slightly later train than I hope to need and go to the booth that is manned. Smile nicely and hope they will get you on earlier and it probably works three times out of four. Sometimes on the Dover side there are no manned booths.

JQ

Original Poster:

5,965 posts

185 months

Wednesday 10th May 2023
quotequote all
NDA said:
Give Lyon a wide berth - which I'm sure you will anyway.
I'll be honest I wouldn't have know, so thank you.

ecsrobin

17,744 posts

171 months

Wednesday 10th May 2023
quotequote all
NDA said:
I generally take a 7.20am outward and whilst I haven't done it in August, it's generally very quiet. If you're early enough you can get on an earlier train - although the automated barriers (with ANPR) don't seem to offer you anything other than what's been booked. Bloody robots.

The way back (in my experience) is much more of a lottery. I generally come back around 5pm and in June it is regularly very busy indeed. Allow much more time.
Travelled last week standard and ANPR on the way back gave us the option for an earlier train.

If peak periods I’d say standard out if early morning and flexi back if late afternoon.

oddman

2,620 posts

258 months

Wednesday 10th May 2023
quotequote all
JQ said:
NDA said:
Give Lyon a wide berth - which I'm sure you will anyway.
I'll be honest I wouldn't have know, so thank you.
I go to Chamonix regularly. Morzine to Calais is easily doable in a oner. Last returned by this route a month ago

Generally the A40 from Macon towards Bourg and on to Geneva is quieter than going any further south and sometimes satnav will advise leaving on A39 at Dijon to pick up the A40 at Bourg. There's also a pretty route which leaves the A39 at the exit for Champignole and heads across the Jura to pick up the north bank of Lake Geneva - this is much shorter and can save time if there's motorway problem

On return the Tunnel is very good - you can arrive early and, if there is space, you can choose a slot up to two hours earlier from the touchscreens at the booth on a standard ticket. Even earlier bookings were available for IIRC £60

It's likely to be very busy in August so I'd be building in a big margin - almost planning to arrive 2 hours early.

Well worth getting a transponder to sail through the toll booths. You pay a one off fee and a fee for every month you use it but well worth it for the convenience

Far Cough

2,314 posts

174 months

Wednesday 10th May 2023
quotequote all
Its getting very expensive now and for the last few years the organisation has been woeful. We got messed about every time we returned despite being on time. Half the party got on the train , half were held back despite the train being half empty when it lefty , photos from the lucky ones attested to that !!! ................. and also assisted the complaint when I finally got home !

My advice is get the earliest crossing possible as any delays or problems just get compounded as the day progresses. I never bother with a Flexi ticket as the price is ridiculous and the premium features are not really worth it anymore - no fast track through Passport etc as one poster above states.

Given my last couple of experiences I would boycott the entire company BUT it is still just about better than a ferry. How long this lasts is anyones guess as the ancient rolling stock is not being replaced and now prone to failure causing breakdowns. Being stuck in the carriage back on the UK side but unable to drive out because the doors would not open is frustrating to say the least ........and happening twice on 2 separate crossing starts to boil the piss.

greygoose

8,584 posts

201 months

Wednesday 10th May 2023
quotequote all
Far Cough said:
Given my last couple of experiences I would boycott the entire company BUT it is still just about better than a ferry. How long this lasts is anyones guess as the ancient rolling stock is not being replaced and now prone to failure causing breakdowns. Being stuck in the carriage back on the UK side but unable to drive out because the doors would not open is frustrating to say the least ........and happening twice on 2 separate crossing starts to boil the piss.
Eurotunnel are finally renewing their trains, albeit with one train out being refurbished this will mean they cannot run as many trains at peak times.

TTmonkey

20,911 posts

253 months

Wednesday 10th May 2023
quotequote all
oddman said:
I go to Chamonix regularly. Morzine to Calais is easily doable in a oner. Last returned by this route a month ago

Generally the A40 from Macon towards Bourg and on to Geneva is quieter than going any further south and sometimes satnav will advise leaving on A39 at Dijon to pick up the A40 at Bourg. There's also a pretty route which leaves the A39 at the exit for Champignole and heads across the Jura to pick up the north bank of Lake Geneva - this is much shorter and can save time if there's motorway problem

On return the Tunnel is very good - you can arrive early and, if there is space, you can choose a slot up to two hours earlier from the touchscreens at the booth on a standard ticket. Even earlier bookings were available for IIRC £60

It's likely to be very busy in August so I'd be building in a big margin - almost planning to arrive 2 hours early.

Well worth getting a transponder to sail through the toll booths. You pay a one off fee and a fee for every month you use it but well worth it for the convenience
Question, if you cross into Geneva, do you have to pay the Swiss road tax sticker? Ie, if you pop into town for a coffee, you got to pay 50sfr?

Ta

oddman

2,620 posts

258 months

Wednesday 10th May 2023
quotequote all
TTmonkey said:
Question, if you cross into Geneva, do you have to pay the Swiss road tax sticker? Ie, if you pop into town for a coffee, you got to pay 50sfr?

Ta
AIUI you only need the vignette if you use motorways.

This is avoidable for many journeys in and out and through Switzerland