ANA customer service HELP!

ANA customer service HELP!

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smifffymoto

Original Poster:

4,730 posts

211 months

Wednesday 18th January 2023
quotequote all
We have had flights to Japan cancelled by them and trying to get through to customer services is nigh on impossible.

Mrs S was trying for 4 hours yesterday and has been on hold for 90 minutes already this morning.

They don’t respond to emails or their twitter answer is phone customer services.

Anybody got a short cut?

I will never use them again and will actually discourage others as well.

Customer service is nonexistent.