Missed day of holiday due to 12 hour delay

[Big_Dan]

Long story short - package holiday

Flight cancelled late at night, "no hotels available", people left to fend for themselves, families sleeping on the floor at Gatwick

(We booked our own on airport hotel, 2 rooms @ £99 which exceeds their £149 per booking policy)

Rescheduled flight early AM

Total delay 11 1/2 hours by their closing the door calculation

Missed 1 day of holiday, claiming for flight delay as per EU rules

Tour company offering £100 x 6 pax vouchers

Should I be happy with that? Googlefu failing

(4 kids, youngest is 3. 8 hours of the delay spent waiting, queuing, recollecting bags, security x2 etc. we've practiced our compo faces)

[smallpaul]

As far as I'm aware, it should be £220 per passenger cash.

Depends what the delay is down to. If it's a delay due to weather or certain other circumstances, you're not actually entitled to anything.

Edited by smallpaul on Friday 26th August 13:57

[mattyprice4004]

You will likely be able to claim EU261 compensation on top of the cost of the rooms - do a bit of homework then ask the airline why it was delayed.
Got a healthy £220 for a £50 Ryanair flight that left me stranded, seemingly because the 'engineer' couldn't be bothered to fault find properly and just walked off shrugging his shoulders.