Wizz Air says that they dont have Air Passenger Duty Tax

[Nemophilist]

I completed the Wizz Air only form to claim back Air Passenger Duty Tax on flights not taken.

The form I completed was specifically for claiming back APD.

The first response I received from Wizz Air at the beginning of April said that they don't refund duties and taxes.

Not accepting this as case closed, I reply requesting an explanation on the same day.

Yesterday I received an email saying:

''Please note that Wizz Air is lowcost company, and we do not have any Airport taxes.
If you have any further questions or proposals, do not hesitate to contact us.''

I have not yet responded. Its not a huge amount of money and isn't worth a huge effort to chase it. But are they right?

If they dont have Air Passenger Duty Tax then why have a form on their website where you can claim back for it?

[egomeister]

I don't see how they could avoid APD, but I suspect their response is referring to taxes specific to a particular airport (over and above APD).

[captain_cynic]

egomeister said:

I don't see how they could avoid APD, but I suspect their response is referring to taxes specific to a particular airport (over and above APD).

This.

I suspect the response has more to do with the respondee having English as a second language.

They likely haven't avoided APD. However are they under a legal obligation to refund it (genuine question as I don't know)? Other airlines could be refunding it as a matter of policy.

Your receipt should have a schedule of fees and taxes though.

[surveyor]

captain_cynic said:

egomeister said:

I don't see how they could avoid APD, but I suspect their response is referring to taxes specific to a particular airport (over and above APD).

This.

I suspect the response has more to do with the respondee having English as a second language.

They likely haven't avoided APD. However are they under a legal obligation to refund it (genuine question as I don't know)? Other airlines could be refunding it as a matter of policy.

Your receipt should have a schedule of fees and taxes though.

Most of the low cost carriers will refund the APD subject to an administrative cost, which just happens to equal the APD amount..