Warning Over Counterfeit YUMove Products.
Discussion
https://www.vettimes.co.uk/news/lintbells-issues-w...
Daughter recently bought some YuMove Senior Max Strength tablets from Amazon. Supplied by Amazon not a 3rd party seller. Noticed a very slight variance in the packaging and questioned this with YUMOVE directly.
Details and photos from the packaging were sent including batch numbers on the box and the very slight variance in the alignment of the printing on the blister strip packs.
YuMove aka Lintbells assured us that this difference was simply from different production units. This was about a month ago.
However although it now seems product is being pulled and there may be a wider issue. Initially they suggested that products were only a problem from 3rd party sellers and anything supplied by Amazon itself were fine. There is now some suggestion that the YUMOVE official shop on Amazon may be risky and that the product chain within Amazon may have been corrupted. Certainly in the Amazon official store product is unavailable.
This notice updated today.
https://yumove.co.uk/pages/amazon-faqs
There is a list of suppliers who can be trusted in one of the other links on that page.
We're pulling all the tablets, so far he's only had 4 from this latest batch. Last time anything like this will be bought from Amazon.
We used to have a direct order with YuMove for regular supply but stopped it as they were so unreliable and we had to go searching for supplies at short notice. Seems we will go back to direct supply.
Daughter recently bought some YuMove Senior Max Strength tablets from Amazon. Supplied by Amazon not a 3rd party seller. Noticed a very slight variance in the packaging and questioned this with YUMOVE directly.
Details and photos from the packaging were sent including batch numbers on the box and the very slight variance in the alignment of the printing on the blister strip packs.
YuMove aka Lintbells assured us that this difference was simply from different production units. This was about a month ago.
However although it now seems product is being pulled and there may be a wider issue. Initially they suggested that products were only a problem from 3rd party sellers and anything supplied by Amazon itself were fine. There is now some suggestion that the YUMOVE official shop on Amazon may be risky and that the product chain within Amazon may have been corrupted. Certainly in the Amazon official store product is unavailable.
This notice updated today.
https://yumove.co.uk/pages/amazon-faqs
There is a list of suppliers who can be trusted in one of the other links on that page.
We're pulling all the tablets, so far he's only had 4 from this latest batch. Last time anything like this will be bought from Amazon.
We used to have a direct order with YuMove for regular supply but stopped it as they were so unreliable and we had to go searching for supplies at short notice. Seems we will go back to direct supply.
Quick update there is a suggestion that if the batch number on the blister packs and the box match then they're OK. But one thing we know from work is that scammers adapt all the time when they get picked up, and a sure fire red flag won't be repeated.
It also seems that part of the problem might be orders on Amazon to the official store have been substituted by 3rd party sellers when stocks run out. Only way seems to look at the actual delivery info on the past order.
It also seems that part of the problem might be orders on Amazon to the official store have been substituted by 3rd party sellers when stocks run out. Only way seems to look at the actual delivery info on the past order.
We've just received a new box for one of ours, and had also seen this issue. YuMove were reluctant to confirm either way as they said the batch number could equally have been forged/copied but said that if it had been purchased from Amazon and supplied by Amazon, it would be OK. However it looks like even that might be in doubt now? I guess return to Amazon and order from Lintbells direct, if the dog misses a few days (we've had the new box about a week and only have a couple of the old tablets left) it won't be the end of the world - unlike if they did turn out to be fake.
Why even have the thought to do something like this; there are some proper assholes out there.
Why even have the thought to do something like this; there are some proper assholes out there.
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