Insurers. No Wonder They Aren't Popular

[irc]

Short summary. Couple leave their bh with a dog sitter after stressing she had been in season. Dog sitter incompetence results in their Cockapoo being sired by a Chihuahua. The dog sitter doesn't mention this and the couple only become aware shortly before the due date. After the pups fall ill shortly after being born they all die resulting in cost to the couple just under £5k.

When Ageas eventually agree to cover the claim they offer £500 trying to dodge out the way on a technicality. They pay the full claim only after the journalist from the Telegraph intervenes.

https://www.telegraph.co.uk/money/katie-investigat...

The article mentions a previous incident where the sitter accidentally killed a dog by leaving it in a hair drying cabinet. Funnily enough I know a grooming establishment near me that returned a dog to it's owner without mentioning the widespread burns it suffered in the same manner.

There are some scum out there.

[BoggoStump]

Wow. Terrible.

[paintman]

One of those links where you need to sign up to read the full article & if you forget to cancel you'll be charged x per month so I've read as far as I can.

I note part of the claim was for what the owners say was 'significant distress'.
I can understand the request for reimbursement of vet bills, loss of earnings & stuff bought but how do they quantify 'significant distress' & how much were they asking for that part?

[irc]

Sorry I forgot the Telegraph is pay per view. I'm a subscriber, worth £4 a month as I buy less real papers now. Between the Telegraph, and free access to the Guardian and another broadsheet where incognito gives you access.

Anyway - distress -

" When we got back, a vet confirmed that Jemima was just two weeks away from giving birth. We accepted it and prepared as best we could.

Two weeks later I found Jemima whelping in a box with a stillborn puppy beside her. I knuckled down and helped her through the rest of the labour and, within a few hours, four beautiful black male puppies were born. We named them after the Beatles: John, Paul, George and Ringo.

All was well for a few days, but then we noticed that one of the puppies was not putting on weight. We took him to the vet. From there, the story becomes a sadder tale and it is so hard, even one year on, to talk about it.

The three surviving puppies were becoming seriously ill. My husband took a week off work to look after them and I booked the following week off. We kept taking them to the vet but they were not improving. One by one we had to have them all put to sleep. They were so tiny. The last puppy, George, had slept on our chests for 48 hours and we had hand-fed him every hour. But our efforts weren’t enough. We were absolutely heartbroken."


The claim wasn't itemised. Subtract vet bills and lost earnings and I suspect distress was not a major part.

Edited by irc on Wednesday 18th November 11:14

[paintman]

Thank you.
It let me read all that but cuts off here:
"Dear Reader,

You trusted this woman to take care of your dog and she badly let you down.

You told her Jemima was finishing a season, meaning she could get pregnant..."

Then the offer of free trial followed by "Then £3 per week for 3 months and £6 per week thereafter."

Curious as to what was actually paid & how it was broken down but going on your reply that's not been given.

[Mammasaid]

paintman said:

Thank you.
It let me read all that but cuts off here:
"Dear Reader,

You trusted this woman to take care of your dog and she badly let you down.

You told her Jemima was finishing a season, meaning she could get pregnant..."

Then the offer of free trial followed by "Then £3 per week for 3 months and £6 per week thereafter."

Curious as to what was actually paid & how it was broken down - if the journo has included that.

Ublock + disable Javascript lets you read the page in full.