Please translate
Discussion
Before I call the insurance company can anyone translate what they mean?
Yours,
Confused
Insurance Company said:
We can confirm receipt of the latest correspondence submitted into our office, the contents of which have been duly noted.
We can advise that a thorough review of liability has been under taken and we can offer you the following advices. Further to the information provided, we note that a diagnosis has yet to be made. In view of this, until a diagnosis has been reached we can at present only accept the current fees submitted for your claim. Any further fees submitted for this claim will be individually assessed for liability on each occasion or until a diagnosis has been reached.
We hope we have sufficiently explained the reasoning behind our decision, but if you require further clarification, please do not hesitate to contact us on the number below.
Are they paying or not?We can advise that a thorough review of liability has been under taken and we can offer you the following advices. Further to the information provided, we note that a diagnosis has yet to be made. In view of this, until a diagnosis has been reached we can at present only accept the current fees submitted for your claim. Any further fees submitted for this claim will be individually assessed for liability on each occasion or until a diagnosis has been reached.
We hope we have sufficiently explained the reasoning behind our decision, but if you require further clarification, please do not hesitate to contact us on the number below.
Yours,
Confused
I think they mean they will pay whatever claims have been submitted to them to date.
Because they don't know what the problem is, they will re-assess future claims individually until they do.
When they know what the problem is, they will advise if ongoing claims are covered under the policy terms and conditions.
HTH
Because they don't know what the problem is, they will re-assess future claims individually until they do.
When they know what the problem is, they will advise if ongoing claims are covered under the policy terms and conditions.
HTH
Insurance Company said:
We can confirm receipt of the latest correspondence submitted into our office, the contents of which have been duly noted.
We’ve got what you sent and read it. Insurance Company said:
We can advise that a thorough review of liability has been under taken and we can offer you the following advices.
Our English isn’t good, but this is what we’re doing. Insurance Company said:
Further to the information provided, we note that a diagnosis has yet to be made.
No one yet knows what the problem is. Insurance Company said:
In view of this, until a diagnosis has been reached we can at present only accept the current fees submitted for your claim.
Becuase we don’t know what the problem is, we’ll pay out for what you’ve currently claimed, but...Insurance Company said:
Any further fees submitted for this claim will be individually assessed for liability on each occasion or until a diagnosis has been reached.
... we can’t say if we’ll keep paying, as future claims or a diagnosis may not be covered under our Ts and Cs. Gassing Station | All Creatures Great & Small | Top of Page | What's New | My Stuff