Neff oven - Fix or replace

[worsy]

We have a neff oven that is not getting up to temp. The oven is 12years old so towards the end of its life. Anyone have advice on whether to spend on a repair or put the money towards a new one. Repair probably less than 200 and a new neff oven 900.

The repair would normally be a no brainer but if this means the fan and the heating element might go shortly, a new one might be more sensible.

Please don't recommend another make as we have 3 neff appliances in a row and we like the slide and hide.

[Ham_and_Jam]

worsy said:

We have a neff oven that is not getting up to temp. The oven is 12years old so towards the end of its life. Anyone have advice on whether to spend on a repair or put the money towards a new one. Repair probably less than 200 and a new neff oven 900.

The repair would normally be a no brainer but if this means the fan and the heating element might go shortly, a new one might be more sensible.

Please don't recommend another make as we have 3 neff appliances in a row and we like the slide and hide.

When you say not getting up to temp, is that a faulty element or thermostat?

Both are only 10-30min jobs / £20-40 on my oven, not sure on the Neff. I’d be replacing unless I fancied something I had my eye on.

[worsy]

It could be either but I can't do it myself as I am on crutches at present. so likely to be a callout of 80 quid or so.

I am leaning on one repair and see how it goes, but if it starts to fail then replace.

[Markcup30]

Very likely to be the element!!

Pretty cheap and easy to do.

I've replaced mine twice on a Neff oven that is 19 years old.

[21TonyK]

^^^ we had our old Neff for 15+ years and towards the end of those replaced a grill element and the door seal. In the end the fan went as well so replaced it (with a crap hotpoint which has lasted 3 years and is now on the list to be replaced ASAP with a Neff).

Given parts are plentiful and pretty cheap I'd go with one repair.

[B'stard Child]

Repair based on my experience - it's much better for the noise level.

A few years back Mrs BC may or may not have put the door back correctly after removal to clean on a Neff oven

I was under instructions to put the roast in when she was working one weekend so I did - well I pre-heated the oven and then when it was up to temp opened the door and shoved the joint in.

With a slight issue door when opened kept on going - landing corner first on a tiled floor - the glass shattered

A quick look on line at the cost of a replacement door made me think replacement was a cheaper option

So I ended up buying a Zanussi oven from a local retail park removing the Neff and fitting it before getting on with the dinner - it was a bit later than planned but the plus side was she didn't need to clean the oven for a while.

Apparently it's no where near as good and the reason why she can't make cakes or bread very well anymore *
















* Personally I didn't think she could when she had a Neff Oven................ but I can't say that can I???

[CorradoTDI]

12 years isn't a lot for an oven so I'd repair if it's fairly clean etc. Especially as it's matching other appliances.

If you do replace, go for Pyro cleaning - ours is great and every year I consider I've saved £50-60 in cleaning costs.

[blueg33]

Our Neff oven is 23 years old. It stopped heating properly. I replaced the element myself. It took about 20 mins including taking the oven out, cleaning the back plate and putting it back in the cabinet.

Very simple job. The element was about £35 IIRC.

I would say at 12 years old it’s nowhere near the end of its life.

[worsy]

Thanks all - Repair it is!

[vaud]

Just repaired our Miele at 12 years for. Broken element. Pattern part was about £40, took about 30 mins.

[blueg33]

worsy said:

Thanks all - Repair it is!

If your oven has a grill in the top as well as a fan, when you replace the element, find a way to mark the wires with the spade terminals as the ones for the grill go vial the main element and there are more terminals than you need! A photo taken as I took it apart saved me when I found the grill didn't work but the oven did.

[worsy]

blueg33 said:

worsy said:

Thanks all - Repair it is!

If your oven has a grill in the top as well as a fan, when you replace the element, find a way to mark the wires with the spade terminals as the ones for the grill go vial the main element and there are more terminals than you need! A photo taken as I took it apart saved me when I found the grill didn't work but the oven did.

Entrusted with a local firm.

He has just called and tested it. It does get up to temp (200) but falls back to 170 before kicking back in. Probably only averaging 180 based on watching the temps. He thinks it is the board Most expensive bit.

[blueg33]

In my experience, appliance repairers always say "its the board"

[Simpo Two]

worsy said:

He has just called and tested it. It does get up to temp (200) but falls back to 170 before kicking back in. Probably only averaging 180 based on watching the temps. He thinks it is the board Most expensive bit.

Knowing nothing about ovens I'd say it's the thermostat.

Or be pragmatic and set it to 220 to get 200...

[worsy]

Simpo Two said:

worsy said:

He has just called and tested it. It does get up to temp (200) but falls back to 170 before kicking back in. Probably only averaging 180 based on watching the temps. He thinks it is the board Most expensive bit.

Knowing nothing about ovens I'd say it's the thermostat.

Or be pragmatic and set it to 220 to get 200...

Trying the thermostat first.

Oven only goes to 200

[Convert]

We had a similar problem with our Bosch pyrolytic oven.
Replaced 5he thermostat and that didn’t fix it (£15).
Oven temp was fluctuating on fan oven , but top oven element and bottom seemed stable, so we replaced the fan element (£30).
That fixed it.

[worsy]

All fixed.

To update with closure:

tried Thermostat and issue persisted.
Replaced board and temp successfully holding.

Wasn't cheap mind, but hopefully we'll get another 2/3 years from it at least.

[Simpo Two]

worsy said:

Oven only goes to 200

That's a snag. Mine goes to 220 (and coincidentally according to the speedo so does my car!!)

[blueg33]

Simpo Two said:

worsy said:

Oven only goes to 200

That's a snag. Mine goes to 220 (and coincidentally according to the speedo so does my car!!)

How does the oven handle on the twisties?

[dhutch]

worsy said:

All fixed.

To update with closure:

tried Thermostat and issue persisted.
Replaced board and temp successfully holding.

Wasn't cheap mind, but hopefully we'll get another 2/3 years from it at least.

Fair do, out of interest, how much was it?

Got a new thermostat to drop into ours at some point, but fortunately it's older than yours and analog rather than digital control!