Miele Heat Pump Tumble Dryers

[bitchstewie]

Does anyone have one and is there anything to know about them?

Seems as simple as plug in and empty the water tank every so often?

Slightly baffled at the range of prices for what seems to boil down to drying clothes

[Rough101]

Don’t know about the Miele ones, but as per previous condensers, our Samsung one can pump to drain instead of filling the tank.

Maintenance is just cleaning filters and coils like a condenser drier.

As heat pump power (unlike electric resistance) is very expensive, there is a fair difference in performance between the best and worst heat pump driers. They run cooler, so you can bung a bigger range of garments in them.

[bitchstewie]

Thank you

There is no drain the whole idea is hopefully you can just plonk it where there's room and that's that.

Seems like all the Miele range are A++ so I assume as running costs go they're cheaper to run.

[Stick Legs]

We have had ours since 2007 & it is still fantastic.

You can empty the drawer of water or drain to a drain.

It’s done both in different houses.

The moisture sensing uses 2 carbon brushes on the drum to measure resistance and these wore down at about 10 years old.

Changed by Miele. Otherwise a clean bill of health.

[bitchstewie]

Thanks, appreciate it will depend on load but how often does the water tank need emptying?

Are we talking every use?

[Stick Legs]

bhstewie said:

Thanks, appreciate it will depend on load but how often does the water tank need emptying?

Are we talking every use?

About every 4th load.

But TBH it’s so easy I did it every time mostly.

Obviously towels will generate more water than t-shirts.

[Arrivalist]

Whilst emptying the tank is not the most onerous task in the world, I’d prefer to use the drainage pipe wherever possible.

[balise]

We empty ours every time, no big deal it's a Beko and the tank can fill with a big load e.g. towels.

It's as good as the outside venting tumble drier which preceded it and in theory much cheaper to run (haven't bothered to check)

As a by-product it heats up the kitchen as well.

[bitchstewie]

Thanks that's fine - main thing is if it isn't emptied every use it's not like it's going to fill up immediately

Anything else to know?

[Rough101]

Be aware that the better Samsung ones have a 5 year warranty and Miele only give you 2 years these days.

[MattyD803]

Just bought and had delivered a Bosch 'Series 4' HP tumble dryer via JL (5 year warranty offer) - It replaces a traditional vented and unit and we've been running it hard since arrival and it's been spot on.

2 hours for a full load (compared to about 1hr on the previous Hotpoint vented job) and things come out lovely. As mentioned above, if you need to drain the tank, it's every 3 or 4 big loads which is manageable but I will be plumbing it in properly this week as its directly adjacent to the sink.

We have a Smart energy meter thing directly adjacent to the tumble dryers and where the old one used to pull 2.5kW in use, this is hovering around 300W (max) when running....so using roughly a tenth of the power, albeit over double the timeframe but still equates to 75% more efficient and I hope less likely to catch alight or melt a fuse etc. (Always a concern with the previous one, which did actually fail in dramatic fashion).

By my basic energy calcs, the additional capital cost (+£350 over a vented unit) should pay itself back over the 5 years and if it's still alive by then, start saving money.

[bitchstewie]

This is going in a garage so not heated but it's a decent sized garage.

Only mention it as I believe you're not meant to use heat pump dryers in really cold conditions but the washing machine is in the garage too so if it's that cold that won't be being used either.

The whole slight concern about hot unattended tumble dryers is also something pointing me towards a heat pump dryer as I also assumed lower power draw means less risky.

I'm not trying to turn this into a man maths thing as the washer is Miele and I just like their stuff but I did also assume if it's A++ energy rated and if it lasts long enough at some point the energy savings should pay back the slight extra cost.

[DirktheDaring]

Rough101 said:

Be aware that the better Samsung ones have a 5 year warranty and Miele only give you 2 years these days.

I got the wife a Miele washer and a Miele dryer about 5 or 6 years ago, they both had issues inside and then outside of the warranty period.

She’s always hated the heat source dryer, says it’s slow and doesn’t dry things thoroughly.

The washer died this year and was uneconomical to repair, they clearly don’t make them like they used to.

So I replaced the washer with a Samsung 11kg jobby in April 24, got it from John Lewis and the piece of crap needs a new drum and another part which is not in stock and nearly 2 weeks later still no joy on getting it fixed or replaced.

I’m going back to Hotpoint and throw it away every 2 or 3 years.

TLDR, John Lewis, Miele and Samsung, avoid.

[Rough101]

DirktheDaring said:

I got the wife a Miele washer and a Miele dryer about 5 or 6 years ago, they both had issues inside and then outside of the warranty period.

She’s always hated the heat source dryer, says it’s slow and doesn’t dry things thoroughly.

The washer died this year and was uneconomical to repair, they clearly don’t make them like they used to.

So I replaced the washer with a Samsung 11kg jobby in April 24, got it from John Lewis and the piece of crap needs a new drum and another part which is not in stock and nearly 2 weeks later still no joy on getting it fixed or replaced.

I’m going back to Hotpoint and throw it away every 2 or 3 years.

TLDR, John Lewis, Miele and Samsung, avoid.

Did you go direct to Samsung for the repairs? When my dishwasher stopped beeping (but was otherwise working) they had one go at repairing it, then sent me a stock list to pick a new one from, it was 3 models above and came the next day, they fitted it and took the old one away, Samsung sent Martin Dawes for repairs and AO for the replacement machine, although I’m pretty sure I bought it via Curry’s.

I couldn’t stand the waste with Hotpoint, 3 to 5 years, then the repairs required ramp up and they’re eventually worn out.

Cant really fault Samsung service personally. But they’re not DIY repairable like the traditional brands due to parts supply.

[DirktheDaring]

John Lewis gave me a direct number for Samsung who then arranged their nominated repair company ACL to fix it.

ACL said one of the parts is out of stock, they were waiting on Samsung for an eta.

Then I got an email from Samsung to say the job was complete! Grrr…

There’s an awful whine now coming from the wife and the washing machine.

I’ll be onto John Lewis today, they supplied the thing so it’s on them.

[DanL]

I have one, and for me it needs the tank emptying every load. It’s a long-ish drawer, but the cross section is only about the same size as the detergent drawer in their washing machines.

That said, I always do a full load in mine - fill the washing machine, then transfer everything to the tumble dryer. I suppose smaller loads wouldn’t need it emptying so often!

[Sheepshanks]

DirktheDaring said:

I got the wife a Miele washer and a Miele dryer about 5 or 6 years ago, they both had issues inside and then outside of the warranty period.

Miele live on past reputation - you see loads of people saying they don’t make ‘em like they used to. You can tell that from the guarantee - many still think it’s 10yrs, but that’s long gone. If you have to pay for a repair it costs the same as a new appliance from other manufacturers.

We just changed 20yr old Bosch appliances with our kitchen refurb. Replaced with Bosch with 5 yr guarantees, but I’m not expecting them to last 20 yrs. The new dishwasher was light as a feather, and flimsy - old one was like a tank.

[bitchstewie]

Looking at the TED265WP if anyone has one.

[MrJuice]

I had the miele man out to look at an appliance that was new and not functioning properly. (it was functioning fine - I just had not switched it on....oops)

I got his number. He does private work

[Sheepshanks]

MrJuice said:

I had the miele man out to look at an appliance that was new and not functioning properly. (it was functioning fine - I just had not switched it on....oops)

Did you marvel at how little energy it was using?