Leak under shower tray

Author
Discussion

billbring

Original Poster:

203 posts

186 months

Thursday
quotequote all
I'm not sure what to do about getting this fixed.

We've had a (very) damp patch on the outside wall for some months now and originally thought the roof was leaking into the wall cavity and I replaced a portion of the underfelt myself, however the damp patch persisted.

I ended up taking a timelapse video of the outside wall to see where the water was originating from and it turned out to be adjacent to the toilet/shower waste pipe where it joins the outdoor drain.

The shower was only put in around 8 months ago.

Options are:

1. Speak to the bathroom fitter - he was a sole-trader and gave no guarantee so I'm not sure how interested he would be.

2. Go through house insurance - I've read the policy and it includes cover for 'escape of water' however, it says that if the cause is found to be bad workmanship then it wouldn't be covered. I'm curious to know what happens if they take the shower tray up and presumably some tiles as well, then find it's not covered due to poor workmanship of the original fitter then what happens? Do they bill me for the time it takes them to rip out? will they finish the repair (and bill me), or just walk away and say it's my problem to fix? I honestly don't know if it was poor workmanship or not, but it seems probable given the timing.

3. Just fix it myself, I'm a decent DIYer and happy taking everything out and fixing the pipe, but I would probably pay a tiler to do the finishing.
One question is, would the shower tray come up without damaging it?

Waste pipe runs from the toilet, under the floor/shower tray, and I'm fairly sure the leak is somewhere very close to the outside wall.




Outside damp patch, water originating from bottom left of the stone block

Youforreal.

463 posts

7 months

Thursday
quotequote all
Was that whole shower area properly tanked before tiling and tray went down?

billbring

Original Poster:

203 posts

186 months

Thursday
quotequote all
No it wasn't, just tiled onto the plastered wall.

That was a concern to be honest, but I can't believe it is causing an issue to this extent - after using the shower you can literally see water seeping out of the outside wall.

Just to add, the shower tray is directly onto a concrete floor, so (I guess) less concern for full tanking.

Edited by billbring on Thursday 27th June 21:09

Youforreal.

463 posts

7 months

Thursday
quotequote all
You could possibly take a few tiles from the area you think the leak relates to on the outside wall, if dry then you could retile and grout if you have some spare, small
vibration tool would easily do this.

You’re not going to be ruining any tanking after all!

Tbh not tanking is a big no no in any shower area as silicone and grout eventually become unstable and allow water to pass.

billbring

Original Poster:

203 posts

186 months

Thursday
quotequote all
The issue isn't so much finding where the damp is coming from, that is virtually beyond doubt.

I'm interested in the best route to getting it fixed. Particularly my questions about the house insurance.

I guess I could add a fourth option of taking ALL the tiles off and tanking it properly – I suppose that's only a couple of days work.

Little Lofty

3,370 posts

154 months

Thursday
quotequote all
Sole trader makes not one bit of difference, he is responsible, get him to sort it one way or another. Why claim, pay the excess and then pay higher premiums for the next 5 years, 8 months is no time at all.

B'stard Child

28,681 posts

249 months

Thursday
quotequote all
Not a plumber so take comments with a pinch of salt or whatever else

If it only leaks when the shower is in use then it's either waste, tray seal or feed from controls to shower head - if it was feed to the shower controls it would leak all the time.

You can identify which very easily

Don't use the shower - just pour a few buckets of water onto the shower tray slowly so it doesn't overflow the edge of the tray but all flows down the waste

If you see more water outside it's clearly the waste pipe

If you don't see water outside - block the waste and put as much water as you can onto the shower tray to overwhelm the edge

If you see water outside it will be the sealing of the tray to wall that has failed

Lastly run the shower into the buckets so the water doesn't go down the waste or over the tray or tiles

If you see water outside then you can be pretty sure it's the pipework to the shower head that is leaking behind the wall somewhere

The shower control is a long way away from the leak point - how does the pipework route from there to the shower head

up into ceiling and over?

Across and below the window and then up the wall?

Down to floor level and under the tray before up to the shower head?

Knowing the cause of the leak is key to how you fix it

Actual

808 posts

109 months

Thursday
quotequote all
B'stard Child said:
You can identify which very easily...
Brilliant.

B'stard Child

28,681 posts

249 months

Thursday
quotequote all
Actual said:
B'stard Child said:
You can identify which very easily...
Brilliant.
I'm sure a plumber will pull holes in it but as a DIY person I'd want to know where to focus my efforts and that would be my investigation process

Belle427

9,213 posts

236 months

Those trays must be a nightmare to plumb so id guess its the waste at fault, how you go about it is tricky but if the tile grout lines and silicone seal at the tray look good then i feel your going to have to pull the tray.
Cant see any other option really especially on a solid floor.

fourstardan

4,553 posts

147 months

Everyone loves a fancy bathroom but plumbing issues arising on these bases gives me the Willys.

How do you sort them? Just rip everything up?

Youforreal.

463 posts

7 months

B'stard Child said:
Not a plumber so take comments with a pinch of salt or whatever else

If it only leaks when the shower is in use then it's either waste, tray seal or feed from controls to shower head - if it was feed to the shower controls it would leak all the time.

You can identify which very easily

Don't use the shower - just pour a few buckets of water onto the shower tray slowly so it doesn't overflow the edge of the tray but all flows down the waste

If you see more water outside it's clearly the waste pipe

If you don't see water outside - block the waste and put as much water as you can onto the shower tray to overwhelm the edge

If you see water outside it will be the sealing of the tray to wall that has failed

Lastly run the shower into the buckets so the water doesn't go down the waste or over the tray or tiles

If you see water outside then you can be pretty sure it's the pipework to the shower head that is leaking behind the wall somewhere

The shower control is a long way away from the leak point - how does the pipework route from there to the shower head

up into ceiling and over?

Across and below the window and then up the wall?

Down to floor level and under the tray before up to the shower head?

Knowing the cause of the leak is key to how you fix it
Some decent ideas that might narrow it down for the OP

bennno

11,919 posts

272 months

Not clear from your post but have you determined if it’s coming through the wall of if it’s just the external pipe joints leaking?

If internal the id check the silicone seal to the tray first, if you are very lucky that might be gapped or have shrunk.Then if there are any gaps in the grout.

What height is the water relative to the tray height?

If it’s loads then I’d be most worried about the shower waste and pipe not being fully watertight, where does this run?

Edited by bennno on Friday 28th June 08:32

billbring

Original Poster:

203 posts

186 months

The grout and silicone look good, there is no way there is enough water (if any) getting out of the shower area to cause the amount of damp I'm seeing.

I'm near certain that the main leak is at the joint where the shower/toilet waste meets the outside drain, which feeds down to where the round cover is in the bottom-centre of the outdoor photo. There may also be a leak behind the concealed control valve.

My current thinking is that I'm going to rip out the tiles and tray myself, then get somebody experienced in to fix the leak, tank the shower area and re-tile.

I just don't like the idea of getting the same person back to fix it, even though it will cost me a lot more to get somebody new in. It needs re-doing to a much higher standard and having some guy who's in a bad mood because he's being made to work for nothing doesn't fill me with confidence, especially when his first attempt has revealed significant incompetence.



Edited by billbring on Friday 28th June 10:18

Wacky Racer

38,445 posts

250 months

I suspect it's just a piece of plastic waste pipe come loose under the shower tray.

Let us know how you go on.

OutInTheShed

8,108 posts

29 months

billbring said:
The grout and silicone look good, there is no way there is enough water (if any) getting out of the shower area to cause the amount of damp I'm seeing.

I'm near certain that the main leak is at the joint where the shower/toilet waste meets the outside drain,.....


Edited by billbring on Friday 28th June 10:18
Does it leak when you flush the bog?
Does it leak if you run water into the bog to simulate the flow from the shower?
If not, fairly likely the leak is between the shower tray/trap and where the shower drain pipe joins the bog soil pipe.

It would be good to understand how you go about connecting the shower drain under the tray.
RTFM!
Do you connect the trap and all the pipes then lower the tray onto the trap and seal it up?
If so then maybe you can dismantle the trap/tray seal from above and check it's good.

It could be as simple as the trap/tray seal has come undone and the leaking water is running down the outside of the shower drain pipe.

First do what was suggested up-thread and confirm the leak really is drain side!


It may be worth contacting the fitter, because he will know exactly what trap is fitted.
So you can read the instructions!

We had a minor leak between a tap and a sink. Different makes of stuff not quite exactly compatible.
Cured by fitting a different 'o' ring.

Our shower tray is raised on a plinth, so the trap could be accessed by removing a handful of tiles.

Megaflow

9,558 posts

228 months

B'stard Child said:
Not a plumber so take comments with a pinch of salt or whatever else

If it only leaks when the shower is in use then it's either waste, tray seal or feed from controls to shower head - if it was feed to the shower controls it would leak all the time.

You can identify which very easily

Don't use the shower - just pour a few buckets of water onto the shower tray slowly so it doesn't overflow the edge of the tray but all flows down the waste

If you see more water outside it's clearly the waste pipe

If you don't see water outside - block the waste and put as much water as you can onto the shower tray to overwhelm the edge

If you see water outside it will be the sealing of the tray to wall that has failed

Lastly run the shower into the buckets so the water doesn't go down the waste or over the tray or tiles

If you see water outside then you can be pretty sure it's the pipework to the shower head that is leaking behind the wall somewhere

The shower control is a long way away from the leak point - how does the pipework route from there to the shower head

up into ceiling and over?

Across and below the window and then up the wall?

Down to floor level and under the tray before up to the shower head?

Knowing the cause of the leak is key to how you fix it
What he said.

Can I assume the window in the shower is the brown window we can see outside?

If so, there might be another option, water pooling on the window cill and flowing down the cavity and out at the bottom of the wall.

Actual

808 posts

109 months

Actual said:
B'stard Child said:
You can identify which very easily...
Brilliant.
I really did mean that you had described a really good investigation process. Made me think about how I would approach future similar issues by not directly testing and observing the problem but eliminating what isn't the problem. I would just go directly to the scene of the accident and possibly miss what isn't wrong. So brilliant.

B'stard Child

28,681 posts

249 months

Actual said:
Actual said:
B'stard Child said:
You can identify which very easily...
Brilliant.
I really did mean that you had described a really good investigation process. Made me think about how I would approach future similar issues by not directly testing and observing the problem but eliminating what isn't the problem. I would just go directly to the scene of the accident and possibly miss what isn't wrong. So brilliant.
Thanks thumbup

The only other thing I’ve learnt over the years especially with bathroom, shower room, toilet or kitchen as you are refurbing one

think about how you are going to easily access any component to replace it if it ever needs it?

How easy is it to isolate the room from the water feed (hot and cold)?

Nothing worse than having to turn the main feed into the house off to fix something trivial like a leaking tap

Oh and never fit solvent seal waste pipes without testing them for leaks first - solvent seal pipework is much better than push fit but if you have a bad joint it’s better to find out before you fit it

balham123

6 posts

2 months

One of my student houses shower kept leaking. Landlord had it re-tiled and re-plumbed 3 times. Turned out to be a hairline crack in shower tray