Octopus energy company. Anyone use 'em?

Octopus energy company. Anyone use 'em?

Author
Discussion

craig1912

3,979 posts

127 months

Friday 23rd August 2024
quotequote all
James6112 said:
The fixed Unit price is 22.5p kwh right?
No contracted cheaper periods.

Most will average way under that (even after the hike) if they are charging Ev/Using white goods, at the cheaper rates.

Then take into account hikes/drops within the next 12 months. Who knows. Toss a coin. No doubt cheaper when it’s not being used in the Speing/Summer!

Just signed up via a referral from my daughter (£50 each) to the replace my current Edf car tafiff.
Wife has a Phev, my Ev arrives in Sep, Ohme charger installed now.
No EV, no smart meter can’t be arsed on any tracker, agile etc. Washer on 3 times a week, dishwasher on 4x per week. But I’ll be saving a bit during winter as fixed tariff is less than increase from October.
If something changes then I can change with no penalty.

silentbrown

9,870 posts

131 months

Friday 23rd August 2024
quotequote all
craig1912 said:
Defcon5 said:

What is that rationale based on?
What he said ^^^^

Energy prices going up https://www.bbc.co.uk/news/articles/c9qgy11w5dyo
If you 'fix' now, you're paying a premium over the current flexible rate.
Remember, the ofgem figure for October is just a cap. Octopus flexible rate is below the current cap, and AFAIK they haven't announced a price rise yet.

If you want the certainty that the fixing gives, then go for it. But there's no guarantee that it will save you much money.

anonymous-user

69 months

Friday 23rd August 2024
quotequote all
craig1912 said:
James6112 said:
The fixed Unit price is 22.5p kwh right?
No contracted cheaper periods.

Most will average way under that (even after the hike) if they are charging Ev/Using white goods, at the cheaper rates.

Then take into account hikes/drops within the next 12 months. Who knows. Toss a coin. No doubt cheaper when it’s not being used in the Speing/Summer!

Just signed up via a referral from my daughter (£50 each) to the replace my current Edf car tafiff.
Wife has a Phev, my Ev arrives in Sep, Ohme charger installed now.
No EV, no smart meter can’t be arsed on any tracker, agile etc. Washer on 3 times a week, dishwasher on 4x per week. But I’ll be saving a bit during winter as fixed tariff is less than increase from October.
If something changes then I can change with no penalty.
Fair enough
Looks like you’re a bit of an outlier though, not the typical customer who embraces the tech to minimise costs (your subsiding smart meters etc anyway, cheers)

ChocolateFrog

31,758 posts

188 months

Friday 23rd August 2024
quotequote all
CivicDuties said:
ChocolateFrog said:
I'd switch to Agile but the OH wouldn't get on board with scheduling things like the washer/dryer/dishwasher so probably a bit pointless.

Do look at the rates with green eyes when the go negative though. Could easily bung 50kwh into the car with a little bit of planning and get paid to do so.
Honestly, I get around the intransigent staff issue by simply doing the laundry/dishwasher admin myself.

I know, not very manly man man man, but I'm beyond caring what anyone thinks on that score. I try to encourage galley staff to use the oven during preferred hours, this is usually roundly ignored, but hey ho. Looking at my bills I'm quite a log way up on capped rates over all. I particularly enjoy bunging the immersion on during negative hours, got a little plug timer to use overnight, and I switch the gas boiler controls off when that happens. I WFH these days, so often it's a excuse to get off my aristotle, and go and plug/unplug some sheisse.
The thought has occurred but I'd be opening myself up to doing it all biglaugh

Worth a couple of quid extra per month.

craig1912

3,979 posts

127 months

Friday 23rd August 2024
quotequote all
silentbrown said:
If you 'fix' now, you're paying a premium over the current flexible rate.
Remember, the ofgem figure for October is just a cap. Octopus flexible rate is below the current cap, and AFAIK they haven't announced a price rise yet.

If you want the certainty that the fixing gives, then go for it. But there's no guarantee that it will save you much money.
I’ll be paying small premium for just over five weeks and we are away for two of those.

If Octopus don’t increase their rates or increase them to less than my fixed rate I’ll go back to a flexible rate. The fix looks OK at only a small amount higher than I’m paying now and it may well disappear before October

KAgantua

4,667 posts

146 months

Friday 23rd August 2024
quotequote all
Rang Octopus yesterday to sort out a bill. Answered within a few rings, couldnt have been more helpful or polite.

Compare that to EDF a few years ago (Previous supplier) *shudders*

an hour waiting on the phone to speak to Mr. Surly in a call centre somewhere.

pingu393

9,528 posts

220 months

Friday 23rd August 2024
quotequote all
James6112 said:
craig1912 said:
James6112 said:
The fixed Unit price is 22.5p kwh right?
No contracted cheaper periods.

Most will average way under that (even after the hike) if they are charging Ev/Using white goods, at the cheaper rates.

Then take into account hikes/drops within the next 12 months. Who knows. Toss a coin. No doubt cheaper when it’s not being used in the Speing/Summer!

Just signed up via a referral from my daughter (£50 each) to the replace my current Edf car tafiff.
Wife has a Phev, my Ev arrives in Sep, Ohme charger installed now.
No EV, no smart meter can’t be arsed on any tracker, agile etc. Washer on 3 times a week, dishwasher on 4x per week. But I’ll be saving a bit during winter as fixed tariff is less than increase from October.
If something changes then I can change with no penalty.
Fair enough
Looks like you’re a bit of an outlier though, not the typical customer who embraces the tech to minimise costs (your subsiding smart meters etc anyway, cheers)
An outlier on this thread, maybe, but not an outlier in the whole community. I'll bet that well over half the population just flick the switches when they want and pay the bill when asked.

redrabbit29

2,112 posts

148 months

Friday 23rd August 2024
quotequote all
This annoyed me a bit.

Logged in for the first time in a while and found our account is £189 in credit.



Choose the option to get the money back and it says it's too low an amount. It's my ducking money, whether it's £0.01, I should be able to get it back without having to email or call you.


craig1912

3,979 posts

127 months

Friday 23rd August 2024
quotequote all
redrabbit29 said:
This annoyed me a bit.

Logged in for the first time in a while and found our account is £189 in credit.



Choose the option to get the money back and it says it's too low an amount. It's my ducking money, whether it's £0.01, I should be able to get it back without having to email or call you.

Is the answer to be never in credit?

Chris Type R

8,381 posts

264 months

Friday 23rd August 2024
quotequote all
craig1912 said:
Is the answer to be never in credit?
My Octopus account was migrated from a Shell account. They've rather handily migrated across the variable direct debit - i.e. pay per month for what you've used - which I much prefer.

We have Octopus at another house and there's seemingly no way of using the UI to select this option.

Trustmeimadoctor

14,154 posts

170 months

Friday 23rd August 2024
quotequote all
Depends I'm £200+ in credit bug I want to be as by next year I won't be then the process starts again I know how much I use so pay just enough to cover me all year rather than a variable DD for the amount in credit I end up it's really not worth worrying about even In a 5% account

craig1912

3,979 posts

127 months

Friday 23rd August 2024
quotequote all
Chris Type R said:
My Octopus account was migrated from a Shell account. They've rather handily migrated across the variable direct debit - i.e. pay per month for what you've used - which I much prefer.
Same here!

Mikey G

4,830 posts

255 months

Friday 23rd August 2024
quotequote all
redrabbit29 said:
This annoyed me a bit.

Logged in for the first time in a while and found our account is £189 in credit.



Choose the option to get the money back and it says it's too low an amount. It's my ducking money, whether it's £0.01, I should be able to get it back without having to email or call you.

It could be because a bill could be due, £189 is hardly anything to cry about. I have nearly £300 in mine, I could go pay variable bills every month but after overpaying by about £20 a month and also a referal means my balance has increased but it should pay a decent amount of my winter gas without me having to worry about a sudden larger gas bill. In comparison that £300 is hardly going to change the world in my savings..

Just to add when I was with BG I ended up with a balance of nearly £800 and they refused to reduce my DD or refund me my balance due to the "rising costs" so I left...


Edited by Mikey G on Friday 23 August 17:20

essayer

10,166 posts

209 months

Friday 23rd August 2024
quotequote all
Assuming dual fuel and monthly DD, you’d expect to be slightly in credit this time of year - in mid Feb you’ll probably be in debit with the heating on

craig1912

3,979 posts

127 months

Friday 23rd August 2024
quotequote all
essayer said:
Assuming dual fuel and monthly DD, you’d expect to be slightly in credit this time of year - in mid Feb you’ll probably be in debit with the heating on
It’s not a simple as that. I’m dual fuel and monthly DD. I just pay for what I’ve used each month. So never in credit.

SpidersWeb

4,065 posts

188 months

Friday 23rd August 2024
quotequote all
ChocolateFrog said:
I'd switch to Agile but the OH wouldn't get on board with scheduling things like the washer/dryer/dishwasher so probably a bit pointless.
If you just avoid the 4.30pm to 7pm spike for those things then realistically you are just chasing minimal gains at other times, and avoiding that spike for a washer/dryer/dishwasher isn't too hard.

redrabbit29

2,112 posts

148 months

Friday 23rd August 2024
quotequote all
Mikey G said:
It could be because a bill could be due, £189 is hardly anything to cry about. I have nearly £300 in mine, I could go pay variable bills every month but after overpaying by about £20 a month and also a referal means my balance has increased but it should pay a decent amount of my winter gas without me having to worry about a sudden larger gas bill. In comparison that £300 is hardly going to change the world in my savings..

Just to add when I was with BG I ended up with a balance of nearly £800 and they refused to reduce my DD or refund me my balance due to the "rising costs" so I left...


Edited by Mikey G on Friday 23 August 17:20
I don't think it is. It's purposely to build up a buffer. We can reduce the direct debit to £150 rather than £228

I think it is something to be addressed. We're all being mugged off by these energy companies who are increasing charges and reporting huge profits once again.

Part of this is no doubt from these overpayments which are used to get interest.

At least that's my assumption.

Mikey G

4,830 posts

255 months

Friday 23rd August 2024
quotequote all
redrabbit29 said:
Part of this is no doubt from these overpayments which are used to get interest.

At least that's my assumption.
I think your assumption may be wrong, pretty sure someone else mentioned it quite some time ago and it seems gaining profits from positive balances is frowned upon in the industry.

PhilkSVR

2,061 posts

63 months

Friday 23rd August 2024
quotequote all
I rang them up and they refunded me and adjusted the monthly payments. Have a chat I’m sure you can sort it out sensibly.

redrabbit29

2,112 posts

148 months

Friday 23rd August 2024
quotequote all
Mikey G said:
redrabbit29 said:
Part of this is no doubt from these overpayments which are used to get interest.

At least that's my assumption.
I think your assumption may be wrong, pretty sure someone else mentioned it quite some time ago and it seems gaining profits from positive balances is frowned upon in the industry.
Ah right, thank you for clarifying. You're probably right as it would seem a bit unfair and corrupt.

Thanks