Octopus energy company. Anyone use 'em?

Octopus energy company. Anyone use 'em?

Author
Discussion

SpidersWeb

4,065 posts

179 months

Tuesday 30th April
quotequote all
MrJuice said:
tracker prices seems to be edging ever close to the capped rates

there's still a decent gap but the best days seem to be behind us
Agile if you can avoid the 4pm to 7pm peak costs.

So far for April 327kWh has cost me £25 unit cost on Agile, but that would have been £44 on Tracker, or even £63 on Intelligent - 8p/kWh is not bad (and that is without solar, battery, or any of that shenanigans).

Mikey G

4,766 posts

246 months

Tuesday 30th April
quotequote all
Trustmeimadoctor said:
my bills gone up due to the increase in standing charge the other month
but surely i can turn the heating off soon wink
Pretty sure last year my heating was off from the 1st May, not sure thats going to happen this year...

Road2Ruin

5,410 posts

222 months

Wednesday 1st May
quotequote all
anonymous said:
[redacted]
No need any longer, it's not a period of 'high' demand in the spring/summer.

CoolHands

19,250 posts

201 months

Wednesday 1st May
quotequote all
Anyone know if you can pay for the energy you use rather than by direct debit in advance?

In November I was able to reduce my direct debit to £20 a month to start running down the huge balance they like to award themselves. I paid in 20, used 90, balance was reduced by 70 each month.

This time of year I pay 20, use 50, balance reduced by 30 each time. So I have 2 months+ in reserve for upcoming summer months

My balance now 82 quid and they have automatically put my DD up to 60+ with dire warnings. It won’t let me reduce it below 46. But I don’t want to start filling their coffers back up

Any advice for anyone that’s done similar?

essayer

9,472 posts

200 months

Wednesday 1st May
quotequote all
Now the UK's largest electricity supplier - 22% market share after 8 years

https://www.energylivenews.com/2024/04/30/octopus-...

Don't remember British Gas ever giving me free coffee. Well done Octopus! Don't screw it up biggrin

KTF

9,954 posts

156 months

Wednesday 1st May
quotequote all
CoolHands said:
Anyone know if you can pay for the energy you use rather than by direct debit in advance?

In November I was able to reduce my direct debit to £20 a month to start running down the huge balance they like to award themselves. I paid in 20, used 90, balance was reduced by 70 each month.

This time of year I pay 20, use 50, balance reduced by 30 each time. So I have 2 months+ in reserve for upcoming summer months

My balance now 82 quid and they have automatically put my DD up to 60+ with dire warnings. It won’t let me reduce it below 46. But I don’t want to start filling their coffers back up

Any advice for anyone that’s done similar?
You contact them and ask to be put on a variable direct debit.

Then you only pay for the energy that you get charged for on the bill whilst also paying by direct debit.

Evanivitch

21,628 posts

128 months

Wednesday 1st May
quotequote all
CoolHands said:
Anyone know if you can pay for the energy you use rather than by direct debit in advance?

In November I was able to reduce my direct debit to £20 a month to start running down the huge balance they like to award themselves. I paid in 20, used 90, balance was reduced by 70 each month.

This time of year I pay 20, use 50, balance reduced by 30 each time. So I have 2 months+ in reserve for upcoming summer months

My balance now 82 quid and they have automatically put my DD up to 60+ with dire warnings. It won’t let me reduce it below 46. But I don’t want to start filling their coffers back up

Any advice for anyone that’s done similar?
Just be mindful that sometimes smart meter billing is sporadic at best. You could go 3 months without an electricity bill, easily.

CoolHands

19,250 posts

201 months

Wednesday 1st May
quotequote all
Evanivitch said:
Just be mindful that sometimes smart meter billing is sporadic at best. You could go 3 months without an electricity bill, easily.
Thanks I’m still on manual meter readings thankfully which I submit reliably each month

pingu393

8,901 posts

211 months

Wednesday 1st May
quotequote all
essayer said:
Don't remember British Gas ever giving me free coffee. Well done Octopus! Don't screw it up biggrin
How often do we get the free coffee? I had one at Gregg's on Saturday, but the QR code was rejected on Sunday.

Zoon

6,835 posts

127 months

Wednesday 1st May
quotequote all
pingu393 said:
How often do we get the free coffee? I had one at Gregg's on Saturday, but the QR code was rejected on Sunday.
Once a week I think.

colin79666

1,937 posts

119 months

Wednesday 1st May
quotequote all
pingu393 said:
How often do we get the free coffee? I had one at Gregg's on Saturday, but the QR code was rejected on Sunday.
You have to claim it again the following week and get a new QR code. Unclear if a week resets on a Sunday or a Monday.

pingu393

8,901 posts

211 months

Wednesday 1st May
quotequote all
colin79666 said:
pingu393 said:
How often do we get the free coffee? I had one at Gregg's on Saturday, but the QR code was rejected on Sunday.
You have to claim it again the following week and get a new QR code. Unclear if a week resets on a Sunday or a Monday.
My new code expires on 13/10/2024. the previous one expired on 28/04/2024. It looks like I can have another free coffee coffee

Trustmeimadoctor

13,239 posts

161 months

Wednesday 1st May
quotequote all
Sod coffee I want a sausage cheese and been bake

Mikey G

4,766 posts

246 months

Sunday 5th May
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Does anyone know if Octopus are accepting new customers on Tracker again or is there a waiting list? I know they have to sign up and transfer over to Octopus first. Just had a few friends suddenly interested even though I told them about it over 12 months ago... rolleyeslaugh

quinny100

958 posts

192 months

Sunday 5th May
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You can't switch to Octopus straight on the Tracker or Agile tariffs, you need to switch to a Flexible and set your smart meter to half hourly readings. Once that's working, just email Octopus and ask them to move you over. There's no waiting list to get on the tariff but you must have a half hourly smart meter operational.

Octopus generally aren't particularly quick at installing smart meters. It can be quicker to get the existing supplier to do this if it's one of the big players like British Gas or eon who do their own installs.

silentbrown

9,225 posts

122 months

Monday 6th May
quotequote all
CoolHands said:
Anyone know if you can pay for the energy you use rather than by direct debit in advance?
AFAIK yes, but the non-DD tariffs are usually more expensive.

Puggit

48,762 posts

254 months

Monday 6th May
quotequote all
Question for those who export energy - do you have one Octopus account or two?

We started as an exporter only (while our consumer contract ran its length) - so we had an account for that. We've now signed up as a consumer with Octopus as well but they insist we keep two accounts. This means we cannot join in with the savings sessions properly as we cannot export at the crazy rates.

Any ideas?

No ideas for a name

2,381 posts

92 months

Monday 6th May
quotequote all
silentbrown said:
CoolHands said:
Anyone know if you can pay for the energy you use rather than by direct debit in advance?
AFAIK yes, but the non-DD tariffs are usually more expensive.
We get DD'd at the end of each period. So paying for what is used in the previous month.

No ideas for a name

2,381 posts

92 months

Monday 6th May
quotequote all
quinny100 said:
Octopus generally aren't particularly quick at installing smart meters. It can be quicker to get the existing supplier to do this if it's one of the big players like British Gas or eon who do their own installs.
I have done about four swaps to Octopus... in all cases the meters were installed (when required) within a few weeks.
I suspect it depends where you are in the country.

pingu393

8,901 posts

211 months

Monday 6th May
quotequote all
Puggit said:
Question for those who export energy - do you have one Octopus account or two?

We started as an exporter only (while our consumer contract ran its length) - so we had an account for that. We've now signed up as a consumer with Octopus as well but they insist we keep two accounts. This means we cannot join in with the savings sessions properly as we cannot export at the crazy rates.

Any ideas?
All on one account, but I have a Tesla PW2 that won't export to the grid.