Discussion
I am about to receive a sum of money and am intending to use the CHAPS electronic system. My bank, Santender, have told me over the telephone that I need not bother going into a branch to arrange for the
payment to be made to me. They have said I can simply arrange by disclosing my account detail over the phone. This makes me more than nervous, in fact it would break my cardinal rule of keeping my account detail to myself. Am I right to be worried?
payment to be made to me. They have said I can simply arrange by disclosing my account detail over the phone. This makes me more than nervous, in fact it would break my cardinal rule of keeping my account detail to myself. Am I right to be worried?
if you are expecting a CHAPS payment then the other party will need to know:
Your Full Name
Sort Code
Account number
Your address
your Bank's branch address
that is the information required for CHAPS clearing. Usually it must be actioned by 1400.
going into your branch won't make a jot of difference.
Your Full Name
Sort Code
Account number
Your address
your Bank's branch address
that is the information required for CHAPS clearing. Usually it must be actioned by 1400.
going into your branch won't make a jot of difference.
have you ever written a cheque?
your account details and the account name are on the bottom of the cheque.
Other people knowing your bank details really doesn't matter- its the harder to find stuff that's important- like NI number, Passport number, mothers maiden name (are you for example linked to any of your cousins on facebook as this is a dead giveaway as to your mothers maiden name!)
your account details and the account name are on the bottom of the cheque.
Other people knowing your bank details really doesn't matter- its the harder to find stuff that's important- like NI number, Passport number, mothers maiden name (are you for example linked to any of your cousins on facebook as this is a dead giveaway as to your mothers maiden name!)
pugwash4x4 said:
if you are expecting a CHAPS payment then the other party will need to know:
Your Full Name
Sort Code
Account number
Your address
your Bank's branch address
that is the information required for CHAPS clearing. Usually it must be actioned by 1400.
going into your branch won't make a jot of difference.
What he said. Perfectly normal and the only way you'll get the funds into your account unless you take a cheque or cash and pay it in. No need for you to do anything other than provide the person paying you with your name, sort code, account number and bank details. From memory Santander may have a strange system in that you credit it to a central account and then they re-route it to your account by way of the reference you quote. I may be wrong on this so worth double checking.Your Full Name
Sort Code
Account number
Your address
your Bank's branch address
that is the information required for CHAPS clearing. Usually it must be actioned by 1400.
going into your branch won't make a jot of difference.
From my days in banking chaps payments go into a central account and then are credited to the customers account. I on occasions had to call barclays and hsbc's chaps teams chasing where payments were. Absolutely no harm in disclosing your account details, as it's no worse than writing a cheque, branch details can be gained from sort code anyway so I wouldn't be worried.
swerni said:
The bank won't do any transfers until they have established the caller is who they say they are, that's why they have a password 
OP as mentioned did they ask for the password or for letters within the password.
Can you say which bank it is?
I don't think you understand it. He is RECEIVING a transfer. He does not need to give HIS bank anything, he does not even need to contact them. All he needs to do is give the person sending the transfer his banking details, i.e A/C #, sort code, or BACS/CHAPS details.OP as mentioned did they ask for the password or for letters within the password.
Can you say which bank it is?
The first reply to this thread is the correct answer.
Jeeeeez this is basic banking.....
Thanks guys, it is very basic banking I know, but I usually deal in cheques or D.D.s. The Santender bloke in India asked for passwords, we rang again this morning and have now sorted it all out. We have some coming in and some going out (house deal). The bloke who asked for our passwords was wrong
crankedup said:
Thanks guys, it is very basic banking I know, but I usually deal in cheques or D.D.s. The Santender bloke in India asked for passwords, we rang again this morning and have now sorted it all out. We have some coming in and some going out (house deal). The bloke who asked for our passwords was wrong
The basic banking commment wasn't directed at you by the way, it was at people giving you the wrong advice (that has since said they read your post wrong which is fair enough) Glad it is all sorted.At long last I have been able to resolve difficulties with my bank. In the end it was a series of blunders by the bank that resulted in lots of inconvenience to myself and wife, not to mention hours on the telephone. All thats left for me to do now is drive a 20 mile round trip to show to the bank I am who I say I am! Been with this bank 20 years or so and now they tell me they have the wrong data on my date of birth. You couldn't make it up Can't say who my bank is but I used to be in the A and L.
Dreadful service 0/10.
Can't say who my bank is but I used to be in the A and L.Dreadful service 0/10.
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