ebay/paypal question, think i've been robbed...

[y282]

bought a pair of trainers on ebay, paid for them and waited just past delivery date. contacted seller yesterday, no reply but today got a warning from ebay that the item listing has now been deleted.

i've opened a case with ebay but my question is this: if i paid by paypal, what are my chances of a refund. also, has the seller had any access to my bank details?

[cuprabob]

If you used Paypal you will be OK, you will get your money back.

The seller has no access to any of your financial information so no need to wory

[Mighty Flex]

100% chance of getting your money back if the seller doesn't reply. send your messages through paypal (I think) through the dispute thing. I forget exactly but haven't done it for a couple of years.

[y282]

Thx cheps.


Plot thickens, i opened a dispute with paypal too which is now going through, but checked back on sellers profile and account has been closed by them.

Just seems odd as they had a LOT of positive feedback and this was only a 60 quid order. If the seller no longer exists on ebay will paypal still be able to refund me?

Sorry to sound dim, just not sure how it all works.

[Mighty Flex]

this may be the seller trying to hold onto their money, but paypal should still pay you from their own 'insurance'. It all gets a bit complicated, but you should be absolutely fine.

[y282]

thx for the reassurance, it's not a big sum of money but put a bit of a dent in the day when i found out. gits.

[Gareth79]

It might have been closed by ebay, perhaps they were fake? Don't take positive feedback as proof that they are genuine - I bought a few packs of Oral-B toothbrush heads on ebay and they were fake (but not obviously, they were VERY good fakes), and they had hundreds positive feedbacks except for my one neg. (edit: just checked and there is one more neg identifying them as fake)