Student Loans - Deducted from salary, not credited by SLC
Discussion
My wife has just received her student loan statement for the past year - it shows no credits whatsoever.
She has had deductions of £300 or so made every month for the past 2 years.
AFAIK, the deductions are paid by the company to HMRC who then report the numbers to SLC annually, who will then credit the money to account based on monthly contributions.
Who should I contact to get this situation verified ? Who should I be looking to for some help ? An accountant or someone else ?
She has had deductions of £300 or so made every month for the past 2 years.
AFAIK, the deductions are paid by the company to HMRC who then report the numbers to SLC annually, who will then credit the money to account based on monthly contributions.
Who should I contact to get this situation verified ? Who should I be looking to for some help ? An accountant or someone else ?
Can't offer any advice as yet but I'd be interested to hear how you get on with this as I've got exactly the same problem.
P60 should confirm the annual total deduction so I'm going call the SLC with the numbers from there and ask what's going on. I just can't face the inevitable frustration at the moment though so I think I'll wait until after my holiday!
P60 should confirm the annual total deduction so I'm going call the SLC with the numbers from there and ask what's going on. I just can't face the inevitable frustration at the moment though so I think I'll wait until after my holiday!
Call the SLC then fax a copy of the P60's to the SLC who will in turn reach out to HMRC to verify. I only know this because they over-charged me £7k as I was re-paying via PAYE and self-assessment and they "double-dipped" for 12 months! Only just got the rebate after 3 patience-trying months! Good luck.
It takes ages for the figures to appear on the correct sheets (ie SLC balance)
The money goes from PAYE to HMRC then to SLC
give it six months to right it.
I rung them about this a few years ago at the SLC and they said basically "it gets sorted eventually, but we're very crap and slow, but we're not helped by the crap-and-slow HMRC
The money goes from PAYE to HMRC then to SLC
give it six months to right it.
I rung them about this a few years ago at the SLC and they said basically "it gets sorted eventually, but we're very crap and slow, but we're not helped by the crap-and-slow HMRC
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