Credit History Problem

Credit History Problem

Author
Discussion

Mr Will

Original Poster:

13,719 posts

212 months

Friday 21st May 2010
quotequote all
A bit of and odd one this. Mrs Will has a perfectly good credit rating, lots of bills/phone contracts/bank accounts/etc in her name, no black marks, all pretty normal really.

However, when we went to switch her phone contract from O2 to Vodafone recently, she failed the credit check. Now we've done the obvious thing, signed up with credit expert and taken a look.

It seems that due to two house moves in about 14 months, the majority of her credit history is no longer being found when searching based on her name and address. All it is picking up is one gas and electricity bill. It's not even picking her up as being on the electoral role, despite us both being registered to vote (and doing so in the recent election).

Does anyone have any tips on how to get this all straightened out? Do we have to contact all of the various companies involved or is there a better way of doing it?

MMTWRX

598 posts

192 months

Saturday 22nd May 2010
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I think if you have joined Eperian you have contacts that can deal with these issues.