car finance

[stockhatcher]

hello,

i have just bought a car on finance from a dealer a couple of hours away. i cannot be arsed to travel all the way to collect it, and the dealer initially agreewd to deliver as part of the deal. now they are saying that it is a legal requirement to sign the finance docs on the premises...? is this the case?

seems odd that they are prepared to accept a scanned in image of my driving licence. surely they can bring the docs with the car to my house to sign...?

any car dealers prepared to comment.

[Republik]

[Roo]

Let's move the thread somewhere where hardly anyone will see it.

stockhatcher said:

hello,

i have just bought a car on finance from a dealer a couple of hours away. i cannot be arsed to travel all the way to collect it, and the dealer initially agreewd to deliver as part of the deal. now they are saying that it is a legal requirement to sign the finance docs on the premises...? is this the case?

seems odd that they are prepared to accept a scanned in image of my driving licence. surely they can bring the docs with the car to my house to sign...?

any car dealers prepared to comment.

To answer your question the documents need to be signed on licensed premises so you'll either have to go there or get the docs sent to a licensed premises nearer to you where your signing of them can be legally witnessed.

[stockhatcher]

according to the consumer helpline, if you sign a credit agreement at a dealership you lose the right to cancel it, which would remove a right you would have if it was signed off the premises. however a company/business does not have to agree to send the docs to you if thier company olicy states not.

so it looks like i am off for a long drive to pick it up. ho hum.

[P-Jay]

Yeah, sort of. If they're signed at the dealer there's no 5 day colling off period.

If you sign them at home it's 'distance selling' so you could theorectically sign, take the Car, drive around for 4 days and cancel it and return the Car - massive loss on a new Car for the dealer.

[stockhatcher]

musclecarmad said:

P-Jay said:

Yeah, sort of. If they're signed at the dealer there's no 5 day colling off period.

If you sign them at home it's 'distance selling' so you could theorectically sign, take the Car, drive around for 4 days and cancel it and return the Car - massive loss on a new Car for the dealer.

yep exactly you don't have to sign on premises - i'd prefer not to.

However, this stinks to me as they don't want you to have a cooling off period.

secondly, IF you haven't seen the car and have bought over the net without seeing it with your own beady eyes then you are a very, very stupid person.

errr nope... trade descriptions act, trading standards, 30 day returns policy, car less than a few months old, and the fact that i will see the car before i sign the docs means i don't have to worry. it always amazes me that people think like this, fair enough if you are buying from a back street garage a 10 year old car but its really nothing to worry about with a car this new from a main dealer, indeed if you want to get a deal you have to ring around and that will inevitably mean bidding on a car you haven't seen.

but there again i used to be a car salesman and i still work in the industry so i know what buttons i need to push to get what i want.

as for the cooling off bit, i agree it is a bit naughty of the dealer, however its not against the law and if the customer cancels the hp, i am fairly certain the problem lies with the hp company as they own the car and not the dealer ( unless the dealer has not been paid yet)