Fraudulent activity using my address - what to do?
Discussion
Just discovered that someone has opened a mobile phone account using my address. Contacted Orange who gave us details of the store that was used (Phone-4-U, St Albans). Contacted them and they said the farudsters would have needed to produce either a credit card with matching postcode, or utility bills/driving license with our address on them.
Checked my credit card and there hasn't been any fraudulent activity on that and my wife and I are very careful regarding our paperwork - everything is shredded before being disposed of.
Just need advice on what I need to do to make sure that thia doesn't go any further. TIA.
Checked my credit card and there hasn't been any fraudulent activity on that and my wife and I are very careful regarding our paperwork - everything is shredded before being disposed of.
Just need advice on what I need to do to make sure that thia doesn't go any further. TIA.
did they also use your name? That surely would be the clue that maybe they'd taken some of your records?
Personally, whenever I've had anything 'odd' come through against my address I've hounded the originator to break the link to the address as I can prove that no-one else should be associated with the address (new house that we bought from new.....) - so that is what I'd do - challenge them to produce the original agreements and be prepared to swear that it is false and they need to remove or alter their records.
good luck
Personally, whenever I've had anything 'odd' come through against my address I've hounded the originator to break the link to the address as I can prove that no-one else should be associated with the address (new house that we bought from new.....) - so that is what I'd do - challenge them to produce the original agreements and be prepared to swear that it is false and they need to remove or alter their records.
good luck
There are some extra things to consider here.
Firstly, in strict terms you are not the victim of this. Those deceived are.
Whether that be a bank, insurance company, mobile phone company or dial a stripper the onus is on them to report.
Many will try and fob you off and get you to go and report at the police station.
Do not rely on phone calls to inform the victims of this, you should (must) write to them and inform them at the same time you have no knowledge of this account/service request and that it should be terminated.
I have both experience in reporting and investigating this and of being on the receiving end.
Firstly, in strict terms you are not the victim of this. Those deceived are.
Whether that be a bank, insurance company, mobile phone company or dial a stripper the onus is on them to report.
Many will try and fob you off and get you to go and report at the police station.
Do not rely on phone calls to inform the victims of this, you should (must) write to them and inform them at the same time you have no knowledge of this account/service request and that it should be terminated.
I have both experience in reporting and investigating this and of being on the receiving end.
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