Discussion
The Mrs has just told me shes managed to account bank charges of £450 on a £10 overdraft. Appartently £5 a day for the last 3 months which is bloody ridicolous. She says she only gets statements every 3 months aswell.
I assume she will get charged on the charges aswell? I've had a quick look on the internet, but there for long term / reclaiming money. Is there anything she should be doing straight away?
I assume she will get charged on the charges aswell? I've had a quick look on the internet, but there for long term / reclaiming money. Is there anything she should be doing straight away?
I'd ring up the Collections centre and try to get at least some of the charges refunded. They will probably go something like 50/50 between what your good lady pays and what they refund/waive, but I don't think they'll give all the charges back.
I don't understand these daily charges though. How does it cost the bank £5 each and every day you're overdrawn? What do they actually do to incur such charges themselves? They of course post letters and lend you usually a small amount of overdraft, but £5 per day?
I don't understand these daily charges though. How does it cost the bank £5 each and every day you're overdrawn? What do they actually do to incur such charges themselves? They of course post letters and lend you usually a small amount of overdraft, but £5 per day?
Edited by v15ben on Wednesday 24th February 18:55
Not so sure they'll waive it all tbh.
I work for a well known bank of Kings and Queens from North of the Border and if a customer has an account incurring charges that they haven't credited for a long time (or at all) then we will give some refunds as a good will gesture, but not the whole lot. The bank view seems to be that it's one thing if you let them know quickly as a first time 'offender', but another entirely if you leave it for several months.
I work for a well known bank of Kings and Queens from North of the Border and if a customer has an account incurring charges that they haven't credited for a long time (or at all) then we will give some refunds as a good will gesture, but not the whole lot. The bank view seems to be that it's one thing if you let them know quickly as a first time 'offender', but another entirely if you leave it for several months.
The bank is halifax, an unauthorised overdraft hence the £5 charge. - Which they changed about 3 months ago. She says she only gets statements every 3 months, and the only reason she knew she was overdrawn and being charged was as she went onto online banking. I think this is a good case to argue.
Surely the bank should inform that you are overdrawn, overwise its just robbery. If there not going to inform you then surely anyone could rack up £450 bank charges with about knowing...then when you get statement...POW
Surely the bank should inform that you are overdrawn, overwise its just robbery. If there not going to inform you then surely anyone could rack up £450 bank charges with about knowing...then when you get statement...POW
tommobot said:
The Mrs has just told me shes managed to account bank charges of £450 on a £10 overdraft.
B0llocks.She's spent it on shoes and is covering it up....
Actually, WHAT THE HELL WAS SHE PLAYING AT?
Why is this the bank's fault. Why? Sorry but your wife is a cretin. You have ZERO comeback and rightly so. Tell your wife to READ THE TERMS SHE SIGNED when she got the account. Which she should have done BEFORE she signed them.
Why does NO ONE take personal responsibility these days.
She'll have to pay it. Tough luck for her.
Man up and make HER pay it. Idiot!!
Edited by Soovy on Thursday 25th February 10:08
tommobot said:
Ok, fair comment. But, its just common curtiousy (sp). Surely the bank should let you know if you go over. Overwise, you'll just rack up massive charges without knowing. As shown.
Sorry, they havea duty to treat you fairly, but not to wipe your ar5e for you.She is an adult, after all.
t" - she's spent it.Amusing anecdote:
Had a customer in a similar position, well overdrawn, lots of charges etc and his uncle paid off almost £2k to get the account into credit. Bank refunded over £400 in charges as a goodwill gesture. Uncle rang up a week later effing and blinding as he'd seen the balance of the account now £400 overdrawn and asked why we hadn't done the refunds! The customer had spent the lot pretty much an hour or so after the refund had cleared his account without telling his uncle
The bank is likely to refund something, but they will start at Soovy's point of view which is fair tbh and go from there.
Had a customer in a similar position, well overdrawn, lots of charges etc and his uncle paid off almost £2k to get the account into credit. Bank refunded over £400 in charges as a goodwill gesture. Uncle rang up a week later effing and blinding as he'd seen the balance of the account now £400 overdrawn and asked why we hadn't done the refunds! The customer had spent the lot pretty much an hour or so after the refund had cleared his account without telling his uncle
The bank is likely to refund something, but they will start at Soovy's point of view which is fair tbh and go from there.
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