HSBC Internet Banking - Rapport Software Download?

[Jakestar]

This 'Rapport' software keeps popping up each time I go to log in, saying that it will add additional protection to online banking etc.

Has anyone downloaded this?

Don't want to be downloading a virus / mlaware and remember smeone mentioned previously that there was a bug on the log in page!

[Smiler.]

I've got this - NatWest recommend its use on there online banking site.

[cannedheat]

Jakestar said:

This 'Rapport' software keeps popping up each time I go to log in, saying that it will add additional protection to online banking etc.

Has anyone downloaded this?

Don't want to be downloading a virus / mlaware and remember smeone mentioned previously that there was a bug on the log in page!

It's genuine and defo not a virus/malware.

[Smiler.]

cannedheat said:

Jakestar said:

This 'Rapport' software keeps popping up each time I go to log in, saying that it will add additional protection to online banking etc.

Has anyone downloaded this?

Don't want to be downloading a virus / mlaware and remember smeone mentioned previously that there was a bug on the log in page!

It's genuine and defo not a virus/malware.

To be on the safe side, a quick call the the HSBC helpline would be prudent. My worry with such a scenario would be fakery.

The NatWest site had a link on their site once though the 2 login screens.

[softtop]

I have downloaded it, it is ok.

[Jakestar]

Thanks for replies glad its genuine, might aswell install it then

[Scooby_snax]

This maybe of interest to you
http://www.trusteer.com/sites/default/files/cross-...
Must say I have a concern that despite their assurances (see bottom of page 5) how they can do matches of passwords without extracting them