Halifax Raping me with fees...
Discussion
So I've got a £100 overdraft with Halifax, I had to go into it, and basically use the entire thing. I've got two things that I bought, that i'm leaving back which will put it back upto £0 though.
Anyways, I was in ASDA last week, and my dad rang and said to get him something.. I didn't have enough cash on me, so I checked my account on my iPhone.. It said I had £19+ left of my overdraft, so I went ahead and bought the stuff. It was £18 or so.
I get a letter today, saying that they couldn't/I didn't have the money. So they're charging me £35 of a fee for not having it. And they're also charging me something like £28 for going into an unarranged overdraft.. So from my accounts, i'm -£128.13.. Thats with my £100 overdraft maxed out, and a £28 fee.. So it would appear the amount that sent me over the edge.. Was 13P
This is the second time this has happened to me, the first time was for something like 59p... Is there anything that I can do about it? Or do I have to pay up?
Anyways, I was in ASDA last week, and my dad rang and said to get him something.. I didn't have enough cash on me, so I checked my account on my iPhone.. It said I had £19+ left of my overdraft, so I went ahead and bought the stuff. It was £18 or so.
I get a letter today, saying that they couldn't/I didn't have the money. So they're charging me £35 of a fee for not having it. And they're also charging me something like £28 for going into an unarranged overdraft.. So from my accounts, i'm -£128.13.. Thats with my £100 overdraft maxed out, and a £28 fee.. So it would appear the amount that sent me over the edge.. Was 13P
This is the second time this has happened to me, the first time was for something like 59p... Is there anything that I can do about it? Or do I have to pay up?
They recently changed their overdraft charges I got a letter. If this is the first time you have gone over your limit call them and they may likely waive it. I have a joint account where all my bills come out. Unfortunately my council tax came out twice taking it overdrawn. They waived the charge after a quick call.
Yorkshire Bank
Had £2500 in a business account.
Another credit of £8000 which was to go in the next day ........(My fault a day late, I accept)
Three cheques went out
£130
£56
£2350
They "bounced" all three and charged me £35 each for the trouble, despite me banking with them for 30 years.
I said:- "you could have put the two lower amounts through, and just charged me for the one bounced cheque"....(£2350)
They said:- "Our system doesn't work like that".
Watch this space..........
Had £2500 in a business account.
Another credit of £8000 which was to go in the next day ........(My fault a day late, I accept)
Three cheques went out
£130
£56
£2350
They "bounced" all three and charged me £35 each for the trouble, despite me banking with them for 30 years.
I said:- "you could have put the two lower amounts through, and just charged me for the one bounced cheque"....(£2350)
They said:- "Our system doesn't work like that".
Watch this space..........
I'm with you WR.
On a personal basis, I put through a, (to me at least!), fairly healthy amount of dough every month. Also however, there's a fairly healthy amount of dough comes out.
I have a very deep overdraft facility.
I went £80 or thereabout over the OD limit because a very large payment was a few days late due to administrative reasons and between the 'exceeding the OD limit charge, they also charged me for five paid items resulting in them charging me more than twice the amount I was overdrawn. I approached them to waive the charge, but because they'd waived one TWO FECKING YEARS AGO, they wouldn't entertain it. Don't get me wrong, I'd expect to pay a penalty on breaking the rules, but the Halifax is taking the pi55!!
I'm expecting my cash flow to level out somewhat over the next few months. Once it does, I'm going to take all the money I'm expecting to be in my account elsewhere.
Oh yeah, that and they screwed me over on a mortgage a while ago, but that's a different story altogether!!
On a personal basis, I put through a, (to me at least!), fairly healthy amount of dough every month. Also however, there's a fairly healthy amount of dough comes out.
I have a very deep overdraft facility.
I went £80 or thereabout over the OD limit because a very large payment was a few days late due to administrative reasons and between the 'exceeding the OD limit charge, they also charged me for five paid items resulting in them charging me more than twice the amount I was overdrawn. I approached them to waive the charge, but because they'd waived one TWO FECKING YEARS AGO, they wouldn't entertain it. Don't get me wrong, I'd expect to pay a penalty on breaking the rules, but the Halifax is taking the pi55!!
I'm expecting my cash flow to level out somewhat over the next few months. Once it does, I'm going to take all the money I'm expecting to be in my account elsewhere.
Oh yeah, that and they screwed me over on a mortgage a while ago, but that's a different story altogether!!
Halifax - NOT the people's bank.
Wife's wages due in 27th. Mortgage due out 27th. They tried to take the mortgage out before the wages went in (both on 27th). Bounced the mortgage payment as it took me over overdraft limit by £3.00. Then charged me £35 for the pleasure, plus cancelled the mortgage direct debit without telling me. I then get a letter to say DD re-arranged. Useless, especially when i had another £2000 of overdraft available at the click of a button, free of charge.
Wife's wages due in 27th. Mortgage due out 27th. They tried to take the mortgage out before the wages went in (both on 27th). Bounced the mortgage payment as it took me over overdraft limit by £3.00. Then charged me £35 for the pleasure, plus cancelled the mortgage direct debit without telling me. I then get a letter to say DD re-arranged. Useless, especially when i had another £2000 of overdraft available at the click of a button, free of charge.
PapaHett said:
... Is there anything that I can do about it? Or do I have to pay up?
In the fist instance, call them and ask them nicely to waive it due to the small sum involved. However, I would say that perhaps you should manage your finances a bit better so you're not always running at the end of your overdraft!
I had a letter yesterday saying I went overdrawn and they wanted to charge me £28. This was very strange to me as I closed my account with them last Wed as I took my money else ware and I was in credit £516 when I closed the account!!!!!
SO told them to sod off
So be careful as you might not be overdrawn but they will want to charge you over it
I was a customer of the Halifax for 18 years and glad I closed my account after getting this letter
to add in the 18 years I NEVER went overdrawn
SO told them to sod off
So be careful as you might not be overdrawn but they will want to charge you over it
I was a customer of the Halifax for 18 years and glad I closed my account after getting this letter
to add in the 18 years I NEVER went overdrawn
Edited by RemaL on Wednesday 11th November 09:25
Yeah I hate that. Either complain and if the dont credit it then close your account. (helps to have a second account ready)
Or better yet, dont use an overdraft. Just shift your cash use into the black range. Sure you might have to scrimp for a month, but from then on all will be well.
Or better yet, dont use an overdraft. Just shift your cash use into the black range. Sure you might have to scrimp for a month, but from then on all will be well.
It doesn't sound like the bank is doing anything you didn't agree to when you opened the account. But why does this happen to so many people? Just run your account so that you never go into your overdraft. That way if your council tax is debited twice your overdraft will easily cover it. If you're using your overdraft to shop in Tesco you're asking for trouble IMO. Of course you're free to use it like this, but don't complain when you go over the limit. The bank agreed to give you the overdraft, you agreed not to go over the limit.
Sorry, don't mean to offend, is just a personal bugbear of mine - when I hear the people on moneysavingexpert.com trying to get thousands back they've paid in bank charges bleating about how they're the victim, I struggle to understand how these people manage to get dressed in the morning.
That said, the comments about bouncing cheques and direct debits when they don't need to is a pretty sneaky tactic.
Sorry, don't mean to offend, is just a personal bugbear of mine - when I hear the people on moneysavingexpert.com trying to get thousands back they've paid in bank charges bleating about how they're the victim, I struggle to understand how these people manage to get dressed in the morning.
That said, the comments about bouncing cheques and direct debits when they don't need to is a pretty sneaky tactic.
bogwoppit said:
That way if your council tax is debited twice your overdraft will easily cover it.
If a direct debit is erroneously taken twice or the wrong amount is taken then the bank should refund it and all fees charged as a consequence, then chase the organisation holding the direct debit authority on your behalf.At least, that's what happened when a DD for £1100ish was taken out for a mortgage which I had completely paid off the preceeding month. My bank (Lloyds) refunded me the day I complained, two weeks later the mortgage lender refunded me and a week after that my bank reclaimed the money they had refunded.
Nowadays I run the current account with enough money to survive my salary not arriving before the 1st of the month.
I mainly bank with Halifax Bank of Scotland and agree their fees are large, however I get round it by not incurring them.
I never go overdrawn but have a sizeable O/d limit "just in case" as it costs nothing to arrange.
The changes on the cards re their charging structure seem to make sense and are simple enough for those incurring them to understand.
I never go overdrawn but have a sizeable O/d limit "just in case" as it costs nothing to arrange.
The changes on the cards re their charging structure seem to make sense and are simple enough for those incurring them to understand.
Wacky Racer said:
Yorkshire Bank
Had £2500 in a business account.
Another credit of £8000 which was to go in the next day ........(My fault a day late, I accept)
Three cheques went out
£130
£56
£2350
They "bounced" all three and charged me £35 each for the trouble, despite me banking with them for 30 years.
I said:- "you could have put the two lower amounts through, and just charged me for the one bounced cheque"....(£2350)
They said:- "Our system doesn't work like that".
Watch this space..........
Heh! Yorkshire Bank did this to us - a good few years ago pay crossed over with 7 cheques all written on the same day - all for stuff like milkman, window cleaner etc etc (low volume stuff). All bounced (despite having a savings account with them with thousands in it, mortgage, business account etc). This is what happens when the missus tries to run the current account "to the bone" in order to keep the maximum in interest paying accounts.Had £2500 in a business account.
Another credit of £8000 which was to go in the next day ........(My fault a day late, I accept)
Three cheques went out
£130
£56
£2350
They "bounced" all three and charged me £35 each for the trouble, despite me banking with them for 30 years.
I said:- "you could have put the two lower amounts through, and just charged me for the one bounced cheque"....(£2350)
They said:- "Our system doesn't work like that".
Watch this space..........
If I recall correctly the charges for the cheques came to something like £234 - plus the overdrawn charges.
They've since lost all our business and mortgage. When the local YB branch gets shut down (this WILL happen) I am actually going to take the afternoon off and laugh at the employees when they leave on their last day; they were so unhelpful, patronising and unpleasant.
After 19 years I have left Halifax, not over fee's but over the fact I get cold called once a week, but reading there recent announcement on overdraft fee's I feel i am better off with out them.
I'm taking my Current account, Mortgage went last year, Savings, ISA's, House Insurance and my CC.
Move bank.
I'm taking my Current account, Mortgage went last year, Savings, ISA's, House Insurance and my CC.
Move bank.
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