LLoyds TSB Internet Banking

LLoyds TSB Internet Banking

Author
Discussion

Eric Mc

Original Poster:

122,880 posts

273 months

Tuesday 26th May 2009
quotequote all
Why are they asking for user ID details every time you try to logon?
They didn't in the past.

A dialogue box telling you about "Secure and Insecure" information is also popping up which is new.

Any ideas what's going on?

Muzzlehatch

4,746 posts

250 months

Wednesday 27th May 2009
quotequote all
Make sure it's HTTPS, rather than just HTTP.

Or you could be clicking on a phishing site, e.g. https://www.lloydstsb.account123abc.com where the domain "account123abc.com" is actually some random bloke ripping your bank login details.

Can you upload a screenshot (with any personal details blanked out, of course)?

offshorematt2

865 posts

224 months

Wednesday 27th May 2009
quotequote all
Sounds normal to me?

I've always had the ID & password screen, then the memorable info screen before I get into my main page.

Have you got the 'remember me' box ticked? I don't use this as I generally use the works computer but I guess if you'd cleared the cookies, then you might need to re-enable it.

onomatopoeia

3,498 posts

225 months

Wednesday 27th May 2009
quotequote all
I always get asked for the user ID when I log on. Even when I have it saved it is still asked for, just the box appears filled in.