Issues with Chase Bank Fraud Detection System

[paddy1970]

Hello everyone,

I am reaching out to see if anyone else has encountered similar issues with Chase Bank's fraud detection system.

Over the past few weeks, I have had multiple legitimate transactions declined, causing significant inconvenience.

When I raised a complaint, I received a response explaining that these declines are due to random security checks or unusual activity as per the bank's policies.

However, I am not satisfied with this explanation, as the transactions flagged were entirely routine and consistent with my normal usage.

I am concerned that the fraud detection system may not be operating correctly and is unnecessarily flagging legitimate transactions.

Has anyone else experienced similar issues with Chase Bank?

Thank you in advance for your insights.

[paddy1970]

Thanks...I had 3 PH users messaged me about their bad experiences in the US but anybody had issues in the UK

[pingu393]

I had cashpoint withdrawals declined, but I didn't think that miuch about it, as all other transactions worked, and I had other sources for cash.