Car finance - hidden commission payments

Car finance - hidden commission payments

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Discussion

phpe

Original Poster:

618 posts

147 months

Tuesday 6th February
quotequote all
Interesting segment on Martin Lewis Money Show tonight about car finance arrangements between April 2007 and Jan 2021

https://www.moneysavingexpert.com/reclaim/reclaim-...

Background - in 2021, the Financial Conduct Authority banned the common practice of "Discretionary Commission Arrangements" where the credit broker(typically the selling garage) manipulated the interest rates offered to car buyers in return for hidden commission payments paid by the finance providers to the credit broker

In early 2024, the FCA announced further investigations which may lead to potentially big implications for the affected lenders.

https://www.fca.org.uk/news/press-releases/fca-ban...

https://www.fca.org.uk/news/statements/fca-underta...

Martin, in his inimitable style, has put together an easy to use tool in the link above to help people find out if the agreement(s) they have had with various finance companies/lenders are of the type that may have contained hidden commission payments, and to help people log claims ahead of any potential FCA deadlines in the future.

Clearly, all PH'ers are company directors of the powerfully built variety and would never have sullied themselves with something as tawdry as a finance agreement, but on the off chance you did have an unusually expensive agreement....perhaps worth investigating.

John3l

38 posts

58 months

Tuesday 6th February
quotequote all
I’ve sent 2 emails off using his template. One for an old HP agreement with Santander from 2011, and another for a PCP with VWFS from 2019.

Nothing ventured, nothing gained.

phpe

Original Poster:

618 posts

147 months

Tuesday 6th February
quotequote all
My gut feel is that this will mainly affect used car finance agreements, which are typically higher rates than new car rates

New car deals tend to be standardised deals/discounts/finance contributions offered to all eligible applicants if they met underwriting criteria

Used car rates were often at the discretion/influence of the credit broker/selling garage to set themselves in return for extra commission levels/tiers, which is where the conflict of interest arose.

asfault

12,768 posts

186 months

Tuesday 6th February
quotequote all
I distinctly remember seeing the sales managers screen when they could just change the interest rate on a deal. usually when the customer had said their budget was say £200 per month (up to)...little sales bullst in brackets there. and if the deal cme in at 180 they just added more interest to get a bigger kickback from the finance company.

if their budget was £200...up to....

and it came in at £220 etc they upped the term from 4 years to 5..

asfault

12,768 posts

186 months

Tuesday 6th February
quotequote all
Also this reminds me of the old meme/joke.

Customer: i can get 5% interest rate from the bank can you beat that?
Salesman: beat it? I'll fking double it!

TheK1981

225 posts

82 months

Tuesday 6th February
quotequote all
I hate throwing paperwork away so I actually still have the advert and paperwork from when I bought my car in 2011, reading it now I can’t believe I signed up to it, all I saw was a shiny car and didn’t think about it properly, I shall definitely be putting in a claim and will see what happens,

PositronicRay

27,520 posts

190 months

Wednesday 7th February
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Figures we're manipulated, depends if you wanted to show profit against finance or chassis.

anonymous-user

61 months

Wednesday 7th February
quotequote all
Don't forget them further meddling with the figures to encourage you to take out Paint Protection and GAP insurance to increase their commision even more. I always enjoyed cancelling the GAP insurance before the cooling off period for my extra discount and free paint protection bounce

alscar

5,389 posts

220 months

Wednesday 7th February
quotequote all
Will certainly be interesting to see whether the likes of VWFS and Alphera are impacted by this.
ML suggested this could be the second biggest “ scandal “ after PPI.

sugerbear

4,527 posts

165 months

Wednesday 7th February
quotequote all
alscar said:
Will certainly be interesting to see whether the likes of VWFS and Alphera are impacted by this.
ML suggested this could be the second biggest “ scandal “ after PPI.
They (VW) are, the tool allows you to put the finance company name in, for example Peugeot doesn't appear, but Volkswagen does.

They blurb on the MSE website says 40 % of deals are likely to be affected by this if you had a deal between 2007 and before 2021 there is a chance you are affected.

BMW, Ford, Volvo, VW, Vauxhall, Toyota, Mercedes, Hyundai and Honda are all on there along with some others. (Nothing for Peugeot/Citreon/PSA)

https://www.moneysavingexpert.com/reclaim/reclaim-...


HTP99

23,288 posts

147 months

Wednesday 7th February
quotequote all
sugerbear said:
alscar said:
Will certainly be interesting to see whether the likes of VWFS and Alphera are impacted by this.
ML suggested this could be the second biggest “ scandal “ after PPI.
They (VW) are, the tool allows you to put the finance company name in, for example Peugeot doesn't appear, but Volkswagen does.

They blurb on the MSE website says 40 % of deals are likely to be affected by this if you had a deal between 2007 and before 2021 there is a chance you are affected.

BMW, Ford, Volvo, VW, Vauxhall, Toyota, Mercedes, Hyundai and Honda are all on there along with some others. (Nothing for Peugeot/Citreon/PSA)

https://www.moneysavingexpert.com/reclaim/reclaim-...
Stellantis are on the drop down.

sugerbear

4,527 posts

165 months

Wednesday 7th February
quotequote all
Worth having a read of the decisions that the FCA have already made

https://www.financial-ombudsman.org.uk/decision/DR...

https://www.financial-ombudsman.org.uk/decision/DR...

It wont just be the overpayment of interest, it will also be the additional 8% per annum interest they have to pay on top that will bump up the payments (though I believe that interest payment will be subject to income tax if it is more than £1000 for a basic rate taxpayer / £500 for a higher rate taxpayer / £0 if you are an additional rate taxpayer).

sugerbear

4,527 posts

165 months

Wednesday 7th February
quotequote all
HTP99 said:
sugerbear said:
alscar said:
Will certainly be interesting to see whether the likes of VWFS and Alphera are impacted by this.
ML suggested this could be the second biggest “ scandal “ after PPI.
They (VW) are, the tool allows you to put the finance company name in, for example Peugeot doesn't appear, but Volkswagen does.

They blurb on the MSE website says 40 % of deals are likely to be affected by this if you had a deal between 2007 and before 2021 there is a chance you are affected.

BMW, Ford, Volvo, VW, Vauxhall, Toyota, Mercedes, Hyundai and Honda are all on there along with some others. (Nothing for Peugeot/Citreon/PSA)

https://www.moneysavingexpert.com/reclaim/reclaim-...
Stellantis are on the drop down.
Thanks. Two more claims going in then :-) Trying to find details of when I purchased them is going to be fun as it was back in 2010!

alscar

5,389 posts

220 months

Wednesday 7th February
quotequote all
sugerbear said:
They (VW) are, the tool allows you to put the finance company name in, for example Peugeot doesn't appear, but Volkswagen does.

They blurb on the MSE website says 40 % of deals are likely to be affected by this if you had a deal between 2007 and before 2021 there is a chance you are affected.

BMW, Ford, Volvo, VW, Vauxhall, Toyota, Mercedes, Hyundai and Honda are all on there along with some others. (Nothing for Peugeot/Citreon/PSA)

https://www.moneysavingexpert.com/reclaim/reclaim-...
Thanks -I should have read the article first as now see Alphera is mentioned straight away !

Zero Fuchs

1,511 posts

25 months

Wednesday 7th February
quotequote all
Around 2018 I financed a 4 series from a BMW main dealer. It was a pre-reg with a huge discount but on their typical 10.9% APR.

Feigning interest and playing on their desperation, I negotiated their used rate from 10.9% to 2.0%. Till then I had no idea that some dealership rates were negotiable.

It's awful really that a customer could pay 10.9% when 2.0% was available and can imagine this is the sort of thing this is uncovering.

phpe

Original Poster:

618 posts

147 months

Wednesday 7th February
quotequote all
sugerbear said:
Thanks. Two more claims going in then :-) Trying to find details of when I purchased them is going to be fun as it was back in 2010!
Do a subject access request to the finance companies for historical records about you.

https://ico.org.uk/for-the-public/your-right-to-ge...

Malcolm E Boo

217 posts

79 months

Wednesday 7th February
quotequote all
Done through Martin Lewis, very easy to do. I have all the agreements etc so once that was entered on the MSE website it automatically generated the email.

We will see what happens but four seperate agreements with VWFS (Porsche) may mean something. Or nothing of course!!

alscar

5,389 posts

220 months

Wednesday 7th February
quotequote all
I never claimed for PPI at all ( didn't think I was mis sold ) but at the very least I am a bit more curious on this one given its " hidden " nature.
As such 4 separate emails just sent covering 9 separate agreements - VWFS ,Alphera and Hitachi Capital ( now Novuno ).

alscar

5,389 posts

220 months

Wednesday 7th February
quotequote all
I never claimed for PPI at all ( didn't think I was mis sold ) but at the very least I am a bit more curious on this one given its " hidden " nature.
As such 4 separate emails just sent covering 9 separate agreements - VWFS ,Alphera and Hitachi Capital ( now Novuno ).

Dixy

3,140 posts

212 months

Wednesday 7th February
quotequote all
Yet again people who could not be arsed to read the contract or negotiate properly are screaming "its not fair".
Hold the front page, car dealers tried to be profitable and made up on the swings what they missed out on the slide.
This money has not been sat in a suspense account for the last 20 years. It will have to come out of future profits. All of us that were prudent in the past will in future be subsidising those that were not.