RBS/ Nat West/ Ulster Bank Compo
RBS/ Nat West/ Ulster Bank Compo
Author
Discussion

tbc

Original Poster:

3,017 posts

205 months

Tuesday 28th August 2012
quotequote all
anyone actually got any compensation out of these bds yet?

and I mean proper compensation,

giving back money they stole or deducted from your account in unfair charges doesn't count

anonymous-user

84 months

Tuesday 28th August 2012
quotequote all
What else does compensation mean on your home Planet?

raptor600

1,356 posts

176 months

Tuesday 28th August 2012
quotequote all
Breadvan72 said:
What else does compensation mean on your home Planet?
Compensating for the time you spent dealing with problems resulting from their mistake is a start.

anonymous-user

84 months

Tuesday 28th August 2012
quotequote all
How is that valued? Hassle is not, in general, compensable under English contract and tort law. Measurable losses may be, as may be expenses incurred in dealing with wrongdoing. What does the OP have in mind?

Ungarsee

374 posts

249 months

Tuesday 28th August 2012
quotequote all
I politely pointed out I'd spent some time on the phone to them at my expense and they offered me £10 which, as it was more than I had spent, I gratefully accepted. If you are just shouting for some compo how are they supposed to quantify it? Sit down, work out what the problems ACTUALLY cost you and then have a calm discussion with them.

Jonny1984

309 posts

192 months

Wednesday 29th August 2012
quotequote all
Recently (this year), I received £200 as compensation from Natwest. It was a fiasco that lasted six months. I was consolidating debt (I know, I'm sorry) and between 4 untrained monkeys, they managed to take £100 of my wage by mistake and mess up all the calculations.

Cost about £50 in phone calls to sort out too. I'd like to add that I didn't ask for any compo. I just kept getting the same letter every 2 weeks, telling me that they are still looking into my complaint.

tbc

Original Poster:

3,017 posts

205 months

Friday 31st August 2012
quotequote all
can't believe they're giving me £20, never been so happy, i'll try not to spend it all at once *sarcasm*


Shinobi

5,129 posts

220 months

Saturday 8th September 2012
quotequote all
tbc said:
can't believe they're giving me £20, never been so happy, i'll try not to spend it all at once *sarcasm*

Compensation culture, got to love it....