HMRC - 6 months for your tax rebate, Sir
Discussion
Gigamoons said:
I use HMRC online tool to estimate my income.
It just seems to be that every year I somehow underestimate so come year end I owe them.
Which administratively is far easier
Easier to pay your honest owed amount being being less than honest and then just paying the amount owed. 😂 It just seems to be that every year I somehow underestimate so come year end I owe them.
Which administratively is far easier
asfault said:
Gigamoons said:
I use HMRC online tool to estimate my income.
It just seems to be that every year I somehow underestimate so come year end I owe them.
Which administratively is far easier
Easier to pay your honest owed amount being being less than honest and then just paying the amount owed. ?? It just seems to be that every year I somehow underestimate so come year end I owe them.
Which administratively is far easier
At year end there MIGHT be a tax balancing payment one way or the other as my company pays a discretionary annual performance bonus in March.
The exact amount that MIGHT be coming my way isn't confirmed until late - gives just enough time to complete the internal pension AVCs form for March payroll to maximise allowances for that year in the way I see fit.
So I set up my estimated income based on guaranteed income only because it MIGHT all go variable in the last month of the year.
If I do get a bonus I then confirm my monthly tax year tracker is aligned with my P60 in May, do my tax return calcs and send them what I owe them within the timeframe they specify.
In the past I've allowed HMRC to use previous annual income averages to estimate my income. And in a year the company didn't do well on bonus HMRC ended up owing me. Was it easy to get that money back in a timely fashion...? No not really - they do it in their own sweet time with the feckless communication style they are famous for. So I just choose not to work like that.
They often set up a tax code with re-estimated income. And every time I document what is guaranteed income and what is 100% not guaranteed and change the estimate online, back with supporting evidence if required, which changes my tax code back accordingly.
As far as I'm concerned my methodology is 100% legal, ethically sound and keeps me in control of my own finances - which is preferable to putting it in the hands of a faceless f
kwit administrative organisation.I consider it my small, middle-class, law-abiding "power to the people / stick it to the man / you don't control me!" annual gesture of rebellion to the establishment
Im waiting for £7300 due to SIPP contributions and after paying tax on my dividends and cash savings. I keep logging in and I can see it there, I request a refund, wait 48 hours and then it goes back to the same messages after 48 hours. No sign of this money arriving anytime soon. I cant get through to HMRC
My tax lady claims it should be with me in a few days, its now 6 weeks
My tax lady claims it should be with me in a few days, its now 6 weeks
It might be random.
Witholding some refunds for anti-fraud or whatever.
I had just over £8k refunded within about 2 weeks of submitting my 2023-24 tax return.
In the past I have made a deliberate effort to underpay tax through the year (via tax code change requests), so that I'm left owing them money and not the other way round.
Witholding some refunds for anti-fraud or whatever.
I had just over £8k refunded within about 2 weeks of submitting my 2023-24 tax return.
In the past I have made a deliberate effort to underpay tax through the year (via tax code change requests), so that I'm left owing them money and not the other way round.
oldaudi said:
Im waiting for £7300 due to SIPP contributions and after paying tax on my dividends and cash savings. I keep logging in and I can see it there, I request a refund, wait 48 hours and then it goes back to the same messages after 48 hours. No sign of this money arriving anytime soon. I cant get through to HMRC
My tax lady claims it should be with me in a few days, its now 6 weeks
Exactly the same for me. 11K in my case which I'd quite like back please.My tax lady claims it should be with me in a few days, its now 6 weeks
Last year it was a few days after pressing the "request a refund" button, this year, seems to be stuck
fat80b said:
Exactly the same for me. 11K in my case which I'd quite like back please.
Last year it was a few days after pressing the "request a refund" button, this year, seems to be stuck
I was given a new tax code and a choice of getting this money back in my salary or a lump sum. They sent me a letter with a tax code change of 3481L and a total tax free amount of £34819. I really wished now I just left it but I thought if I can get the £7000 back soon I can invest it and get it to work..... but now Im stuck!Last year it was a few days after pressing the "request a refund" button, this year, seems to be stuck
I was advised i'd get mine by June 25th, which came and went, so i phoned them today. 35 minute wait time turned into a 1 hour on-hold, to be told that they have given up on giving dates as the backlog is so large, and they are basically advising "no timeframe". When I asked what that meant, does it mean days, weeks, months, years... decades? The advisor just kept parroting that they are not being given a timeframe.
I've asked to get a call back off a "team leader" and apparently might get a call back in the next two days (yeah right).
I've also raised a formal complaint.
Its not the delay so much, its the arrogance of telling me they can't tell me a date due to the backlog, yet i'm still expected to submit this year's tax return on time and pay any tax owed etc. Their incompetence in not staffing adequately is not my fault.
I've asked to get a call back off a "team leader" and apparently might get a call back in the next two days (yeah right).
I've also raised a formal complaint.
Its not the delay so much, its the arrogance of telling me they can't tell me a date due to the backlog, yet i'm still expected to submit this year's tax return on time and pay any tax owed etc. Their incompetence in not staffing adequately is not my fault.
oldaudi said:
Im waiting for £7300 due to SIPP contributions and after paying tax on my dividends and cash savings. I keep logging in and I can see it there, I request a refund, wait 48 hours and then it goes back to the same messages after 48 hours. No sign of this money arriving anytime soon. I cant get through to HMRC
My tax lady claims it should be with me in a few days, its now 6 weeks
I was in exactly the same situation, rebate owed due to SIPP contributions. It was a bit more than your amount. Request refund, check a few days later, same message on my return saying I'm owed the money, do I want a refund. My tax lady claims it should be with me in a few days, its now 6 weeks
After about 6 weeks of waiting I phoned. It took about 90 mins for someone to answer. She told me it wasn't being processed because my account had a marker saying they didn't expect me to complete my return yet...!? She cleared it and confirmed the amount would be with me within 10 days. 2 days later it was in my bank. Frustrating, but probably worth booking a few hours of your time to sit on hold to them.
573 said:
oldaudi said:
Im waiting for £7300 due to SIPP contributions and after paying tax on my dividends and cash savings. I keep logging in and I can see it there, I request a refund, wait 48 hours and then it goes back to the same messages after 48 hours. No sign of this money arriving anytime soon. I cant get through to HMRC
My tax lady claims it should be with me in a few days, its now 6 weeks
I was in exactly the same situation, rebate owed due to SIPP contributions. It was a bit more than your amount. Request refund, check a few days later, same message on my return saying I'm owed the money, do I want a refund. My tax lady claims it should be with me in a few days, its now 6 weeks
After about 6 weeks of waiting I phoned. It took about 90 mins for someone to answer. She told me it wasn't being processed because my account had a marker saying they didn't expect me to complete my return yet...!? She cleared it and confirmed the amount would be with me within 10 days. 2 days later it was in my bank. Frustrating, but probably worth booking a few hours of your time to sit on hold to them.
I see neither. Request a repayment says no refund is owing.
My refund is due to a SIPP payment too, fwiw.
gotoPzero said:
FWIW last year I was owed and it took about 6 weeks IIRC.
Mrs was the same.
Is it possible its been paid to your accountant <cough>..... thats how ours was paid.
This (the last part) is what irks me.Mrs was the same.
Is it possible its been paid to your accountant <cough>..... thats how ours was paid.
I have a small accountancy practice and deal with HMRC daily. As the OP mentioned, it isn't cricket - I could tell 101 stories about how useless (for want of a better word) they are but will not bore you.
What gets my goat is clients moaning at me, when it would be infinitely easier if HMRC paid out refund 2 weeks after submission as they should do. And then I can move on.
To the OP, you are very much not alone. HMRC are worse than ever. Unfortunately, we can't 'shop around' and so we are stuck with those bunch of muppets.
fat80b said:
Exactly the same for me. 11K in my case which I'd quite like back please.
Last year it was a few days after pressing the "request a refund" button, this year, seems to be stuck
Finally gave up waiting and last Friday, I sat on the online chat for 30 mins until I could get through to Adam. Last year it was a few days after pressing the "request a refund" button, this year, seems to be stuck
He arranged the transfer and said it would take up to 10 days to come through. Money landed in my bank account yesterday
Just to pile on to this.
I completed my tax return in June 2023 for the 2022-23 year. Small(ish) credit due.
I completed the form online to receive a refund at the same time. Was told the timescale was 4-6 weeks.
In October, I realised I had not had this credit. The amount was still showing in my tax account. I again completed the form; same timescales as above.
In January 2024, I still didn't have this credit, so tried for the third time. Nada.
In May of this year, I completed by tax return for 2023-24. Again, small(ish) credit due. Have requested, for the fourth time, a repayment, this time for both 2022-23 and 2023-24. I've tried a different bank account this time. As of today, still nothing.
To make matters worse, HMRC have adjusted my tax code which means come April 2025, they will owe me a significant sum of money. I wouldn't mind if they did action a credit promptly but I wonder if I'm ever going to get it back.
Should I issue them with a claim using MCOL?
I completed my tax return in June 2023 for the 2022-23 year. Small(ish) credit due.
I completed the form online to receive a refund at the same time. Was told the timescale was 4-6 weeks.
In October, I realised I had not had this credit. The amount was still showing in my tax account. I again completed the form; same timescales as above.
In January 2024, I still didn't have this credit, so tried for the third time. Nada.
In May of this year, I completed by tax return for 2023-24. Again, small(ish) credit due. Have requested, for the fourth time, a repayment, this time for both 2022-23 and 2023-24. I've tried a different bank account this time. As of today, still nothing.
To make matters worse, HMRC have adjusted my tax code which means come April 2025, they will owe me a significant sum of money. I wouldn't mind if they did action a credit promptly but I wonder if I'm ever going to get it back.
Should I issue them with a claim using MCOL?
oldaudi said:
Does anyone have the chat link to get help with this? On the HMRC site I just see the Chatbot thing , some of you mentioned that you've spoken to a human and get some help with the rebate. Thanks
The online chat doesn't do anything afaik. I tried it a few times. It counts down, then says and advisor will be with you soon, then it just sits there forever. Black hole.2023-2024 SA submitted 31st May. Refund of 700 quid requested same day.
Crickets since. “View your payments” screen still shows “Not yet used” under ‘Allocated to’.
“Check progress” tool says…
Ho hum, so they’re currently processing claims made 10 days after mine, and I’m still waiting? Annoyingly last year, I also submitted on the last day of May, and the refund was in my account two days later. I’ll give them another week then sit on the phone.
Crickets since. “View your payments” screen still shows “Not yet used” under ‘Allocated to’.
“Check progress” tool says…
Ho hum, so they’re currently processing claims made 10 days after mine, and I’m still waiting? Annoyingly last year, I also submitted on the last day of May, and the refund was in my account two days later. I’ll give them another week then sit on the phone.
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