Co-op restocking issues
Discussion
I grabbed the last bottle of milk in my local this morning!
The zebra scanners are not working so the systems dont know whats being brought in and whats being sold, so stock control is being done manually. With thousands of products its an almost impossible task to manage, particularly from the central distribution points.
But the problems go further, I know that M&S have had problems with payroll for example.
Quite why it is taking so long to resolve is the big question. This is not normal hacking per se.
But the problems go further, I know that M&S have had problems with payroll for example.
Quite why it is taking so long to resolve is the big question. This is not normal hacking per se.
M1AGM said:
Quite why it is taking so long to resolve is the big question. This is not normal hacking per se.
It's ransomware, there are multiple problems. If you decide you aren't going to pay up then you need to rebuild the systems *from scratch* without any potentially affected computers being involved. Even if you think you know how the hackers gained access you don't really know how far they got into systems, you could rebuild one section of the business but they have control of a separate section which is connected in a way you forgot about, and then they come back a few months later and take it all down again. So you need to rebuild both pessimistically, and also hardening what you are installing so that if they are still in the network it's protected as much as you can.Gareth79 said:
M1AGM said:
Quite why it is taking so long to resolve is the big question. This is not normal hacking per se.
It's ransomware, there are multiple problems. If you decide you aren't going to pay up then you need to rebuild the systems *from scratch* without any potentially affected computers being involved. Even if you think you know how the hackers gained access you don't really know how far they got into systems, you could rebuild one section of the business but they have control of a separate section which is connected in a way you forgot about, and then they come back a few months later and take it all down again. So you need to rebuild both pessimistically, and also hardening what you are installing so that if they are still in the network it's protected as much as you can.M1AGM said:
Gareth79 said:
M1AGM said:
Quite why it is taking so long to resolve is the big question. This is not normal hacking per se.
It's ransomware, there are multiple problems. If you decide you aren't going to pay up then you need to rebuild the systems *from scratch* without any potentially affected computers being involved. Even if you think you know how the hackers gained access you don't really know how far they got into systems, you could rebuild one section of the business but they have control of a separate section which is connected in a way you forgot about, and then they come back a few months later and take it all down again. So you need to rebuild both pessimistically, and also hardening what you are installing so that if they are still in the network it's protected as much as you can.Otherwise, what do you think has happened to each other than a "normal hack" which they were not adequately protected from? IT admins abducted?
M1AGM said:
I’m IT and do this kind of mitigation for a living. Immutable backups and threat detection architecture, done correctly, mitigate outages like this down to hours or at worst a day or two. So its not a normal hack unless both M&S and Co-Op have serious failures internally regarding their IT security policies and procedures and have no mitigation strategy, which I find hard to believe.
The bits in bold seem to be contradictory statements 
I can very much believe that people have plans in place, and even architecture to support it, but actually having it recently tested is often a different matter. I can believe that even the most ardent company could fail like this...
Gas1883 said:
Full load into farm foods , so should be plenty of stock on shelf’s today ( sun 11 th) , not that 99% on here was lower themselves to shop in a farm foods .
I’ll give you a shout when I get a John Lewis / Waitrose load .
alangla said:
Gas1883 said:
The trolleys look like Farmfoods, but why are there so many Amazon trailers in the background?There different yards , im in the farmfoods yard , Amazon is the next door building / yard
tangerine_sedge said:
M1AGM said:
I’m IT and do this kind of mitigation for a living. Immutable backups and threat detection architecture, done correctly, mitigate outages like this down to hours or at worst a day or two. So its not a normal hack unless both M&S and Co-Op have serious failures internally regarding their IT security policies and procedures and have no mitigation strategy, which I find hard to believe.
The bits in bold seem to be contradictory statements I can very much believe that people have plans in place, and even architecture to support it, but actually having it recently tested is often a different matter. I can believe that even the most ardent company could fail like this...
They will have tested those plans until the plans say changing something in prod then they’ll just have assumed that bit will go fine.
Or even better, bits will be outsourced and they’ll rely on the contract
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