SKY+ box requiring reboot.

SKY+ box requiring reboot.

Author
Discussion

MaxAndRuby

Original Poster:

6,792 posts

238 months

Wednesday 15th September 2010
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Every few days, do they all periodically stack dump like this?

The Excession

11,669 posts

256 months

Wednesday 15th September 2010
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Like what?

allgonepetetong

1,188 posts

225 months

Wednesday 15th September 2010
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mine needed that doing with increasing regularity and has now gone phut.
Engineer coming out tomorrow to replace it.

Not Ideal

2,943 posts

194 months

Thursday 16th September 2010
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Yup that happened with mine - needed a reset every other day.

I got bored of that so waved in a new terrabyte box and all ok now.

beedj

443 posts

219 months

Thursday 16th September 2010
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If it's a Thomson box, then it's vVery likely to be power supply problem - easily and inexpensively fixed - see here : http://www.satcure.co.uk/accs/psu.htm

LeoSayer

7,366 posts

250 months

Friday 17th September 2010
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My Samsung HD+ box green screens when taken off standby in the morning sometimes.

Other times it just completely locks up and needs a reboot.

I doubt these are anything to do with the hard disc.

Ozzie Osmond

21,189 posts

252 months

Thursday 23rd September 2010
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My Sky+ HD box is only a couple of months old and has started "locking up" when it's asked to timer record. Done it twice now. Remote control stops working (as do all buttons on box) and it just sits there with red the record light on and everything locked solid. Unplugging and re-start has sorted it so far but it's mighty annoying as recordings are missed.

Any suggestions?

Original Poster

5,429 posts

182 months

Thursday 23rd September 2010
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I have had to restart mine once, must be very annoying doing it every couple of days...

StormLoaded

889 posts

185 months

Monday 27th September 2010
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Original Poster said:
I have had to restart mine once, must be very annoying doing it every couple of days...
my old Sky+ box was a pain in the arse near the end (upgraded to HD mainly due to the annoying box!)
After a reboot (which was regularly needed) the box used to take about 5 mins before i would be able to watch anything.. was a censored nightmare.

headcase

2,389 posts

223 months

Monday 27th September 2010
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Ive got a recent problem with 6 Brand new Samsung HD boxes, they were installed by an Aerial firm we use or should I say used then they did a runner. The install is a 60cm dish, quattro LNB, Triax 12 output multiswitch.
3 boxes are in the loft the other 3 are in various cupboards around the house, HDMI and Coax (for sky eye) has been run to each TV from the respective sky box.
Basically all boxes lock up randomly just as described as above usualy 2-3 times per day wich as I can imagine to be a right PITA (upto 18 resets per day).
The box supplier reckons these are the only ones out of the batch causing a problem so he says it must be the multiswitch??
All boxes have between 90-100% signal strenght and quality.

Does anyone have multiswitch installation experiance? Could the switch be causeing it?

Ozzie Osmond

21,189 posts

252 months

Monday 27th September 2010
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headcase said:
Ive got a recent problem with 6 Brand new Samsung HD boxes, they were installed by an Aerial firm we use or should I say used then they did a runner. The install is a 60cm dish, quattro LNB, Triax 12 output multiswitch.
I may be missing something here,

- 6 x Sky HD boxes
- 4 x LNB
- 12 x output multiswitch
- all on HDMI cabling

It's not clear to me what this set-up is intended to achieve or what it's capable of achieving.

FlossyThePig

4,092 posts

249 months

Monday 27th September 2010
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Ozzie Osmond said:
headcase said:
Ive got a recent problem with 6 Brand new Samsung HD boxes, they were installed by an Aerial firm we use or should I say used then they did a runner. The install is a 60cm dish, quattro LNB, Triax 12 output multiswitch.
I may be missing something here,

- 6 x Sky HD boxes
- 4 x LNB
- 12 x output multiswitch
- all on HDMI cabling

It's not clear to me what this set-up is intended to achieve or what it's capable of achieving.
Am I correct in thinking you are trying to run 6 separate Sky boxes (not Sky+) from 1 dish? Why not use an Octo LNB (8 lines) with cables direct to each box unless you need to connections for each box?

headcase

2,389 posts

223 months

Monday 27th September 2010
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No, its 6 sky HD boxes from 1 dish so thats 12 feeds in all. A quattro LNB (not quad LNB) and a 12 output multiswitch is what has been installed to do the job. It does seem to work ok but all of the boxes intermittantly lock up.
Ill keep you posted, have another guy coming out tomorrow who seems to think he is the Jesus of sky installation wink

headcase

2,389 posts

223 months

Monday 27th September 2010
quotequote all
Ozzie Osmond said:
headcase said:
Ive got a recent problem with 6 Brand new Samsung HD boxes, they were installed by an Aerial firm we use or should I say used then they did a runner. The install is a 60cm dish, quattro LNB, Triax 12 output multiswitch.
I may be missing something here,

- 6 x Sky HD boxes
- 4 x LNB
- 12 x output multiswitch
- all on HDMI cabling

It's not clear to me what this set-up is intended to achieve or what it's capable of achieving.
The customer didnt want to see any sky boxes so they have been put away in cupboards, so a HDMI has been run to the TV for the picture and a coax from RF2 for a sky eye so he can change channels (as the box is in a cupboard)
This has been done in 6 different rooms.

Daniel1

2,931 posts

204 months

Friday 1st October 2010
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headcase said:
Ozzie Osmond said:
headcase said:
Ive got a recent problem with 6 Brand new Samsung HD boxes, they were installed by an Aerial firm we use or should I say used then they did a runner. The install is a 60cm dish, quattro LNB, Triax 12 output multiswitch.
I may be missing something here,

- 6 x Sky HD boxes
- 4 x LNB
- 12 x output multiswitch
- all on HDMI cabling

It's not clear to me what this set-up is intended to achieve or what it's capable of achieving.
The customer didnt want to see any sky boxes so they have been put away in cupboards, so a HDMI has been run to the TV for the picture and a coax from RF2 for a sky eye so he can change channels (as the box is in a cupboard)
This has been done in 6 different rooms.
in order:

- check ventilation of cupboards
- check signal with an expensive meter
- do a software update of the boxes
- change make of multiswitch (have seen problems in the past of certain brand receivers not working with certain brand switches)
- change brand of box

nothing more you can do realistically. My instinct would say boxes (if theyre all the same brand) as HD boxes can be utter ste and have seen whole a series of almost sequential serial numbers not working.

+ does the box stop responding to inputs completely or just via the RF eye when locked away in the cupboards?

headcase

2,389 posts

223 months

Saturday 2nd October 2010
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They stop responding to everything, even the buttons on top stop working, anyways a super duper aerial man has taken the problem from me, he has done a load of recabling, replacing lnb and multiswitch put boxes in a vented cab and guess what.... they still do it :P

Daniel1

2,931 posts

204 months

Saturday 2nd October 2010
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headcase said:
They stop responding to everything, even the buttons on top stop working, anyways a super duper aerial man has taken the problem from me, he has done a load of recabling, replacing lnb and multiswitch put boxes in a vented cab and guess what.... they still do it :P
boxes then (if they're all the same make)

headcase

2,389 posts

223 months

Sunday 3rd October 2010
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Yup, thats my thought...