a little comsumer rights info needed for lg 32lh2000

a little comsumer rights info needed for lg 32lh2000

Author
Discussion

paultownsend

Original Poster:

2,502 posts

189 months

Sunday 4th April 2010
quotequote all
i know very little about tv's, but yesterday i picked up the above tv for £300 from currys. i was deciding between this and the 3000 model with true 1080p. he simply said if you dont use sky hd, or xbox it wont be worth it with normal digital.

now, after speaking to a chap at work, i now realise that if i got a blue-ray player i would benefit through the hdmi port, and that the players also upsample old dvd's to 1080p quality! so a real benefit id say!

also, the unit does not sit properly. it noticeably leans forward, and down to the right. this is fixed by placing 2 1p pieces under the right hand side pads, and some more around the front. the surface is perfectly flat.

currys say they have a no quibble policy for unopened items. but the unit is now set up. however, i think they mis sold the product as i would benefit form high definition dvd's and blue-ray

any ideas?
Paul

Maxf

8,420 posts

247 months

Sunday 4th April 2010
quotequote all
Surely he was right? You won't benefit from HD with that set - but now you are thinking of getting a HD player you will need a set which does. You've changed the goalposts IMO.

Not sure about the set not sitting straight though.

VEX

5,256 posts

252 months

Sunday 4th April 2010
quotequote all
Any new screen should certainly sit flat and straight, but check your instructions as almost every screen I install is different and I always scan the instructions for anything different.

I don't think you have been miss sold, as he is right on one point, you will not see any difference or benefit on normal digital services.

I would also argue that at 32" your not going to see much of a difference between 1080i (or 720P) and 1080P.

Bottom line, I would stick to what you have got and sort out your droop.

V.

paultownsend

Original Poster:

2,502 posts

189 months

Sunday 4th April 2010
quotequote all
maybe so. at 5ft would i notice a difference with a 32" screen? maybe im being greedy. im sure blue-ray running at 720p will be enough?

headcase

2,389 posts

223 months

Sunday 4th April 2010
quotequote all
If its wonky then its wonky, just make sure you sat it on its ped correctly and not the wrong way around, if it is all set up correctly just phone them up and book a service call, at worst they can bill you for installation if it is something you have done wrong. Also i agree that at 32" your not gunna notice any difference between 720 and 1080.

Plotloss

67,280 posts

276 months

Sunday 4th April 2010
quotequote all
32"

9.3' all resolutions look the same
6.3' 720p/1080i is fully resolved
4.2' 1080p is fully resolved


So at 5' from a 32" screen you would see a very very very marginal benefit to 1080p assuming you have 20:20 vision or corrected to 20:20.

Though I'm not sure why you expected quality advice from a shed in the first place...

JustinP1

13,330 posts

236 months

Sunday 4th April 2010
quotequote all
Plotloss speaks the truth.

Whatever you have been told about DVD upscaling it is NOT as good as a 1080p Blu-ray. It is like a bit better than usual.

At the moment your TV does 720p which is still very good. I would bet you a tenner if you sat in front of a 32 inch 1080P TV you would not be able to tell the difference reliably between 720p and 1080p on an upscaled DVD.

So don't worry. You have a bit of 'buyers remorse'. It won't do everything as good as more expensive TVs like full HD and of course it won't do 3D even if you nick a pair of sunglasses from your local Odeon.

However, for what you want it for, you were probably correctly advised.

paultownsend

Original Poster:

2,502 posts

189 months

Monday 5th April 2010
quotequote all
its a good set. esp for the money. and il just upgrade to a good blue ray player and lead. the base is set correctly, it seems the metal part is slightly distorted.

my only real gripe now is low level listening. even at vol no' 01, its lowest setting, its quite loud. and there also seems to be some low level distortion of the speakers. this clears as the volume is increased (or maybe the volume masks it), but in a shared house, i cant do late at night.
also, between adverts it disappears. is this to do with the digital signal? harmonic distortion etc?

paultownsend

Original Poster:

2,502 posts

189 months

Monday 5th April 2010
quotequote all
shamelessly stolen from the av forums. explaining the problem correctly...

Well, my 32" LH4000 suffers from a low level of noise that is mainly noticeable at very low volume levels. A distinct 'hissing' whenever the sound output is 'open' - I mean when some sound is present - the hissing disappears during programme breaks/scene changes/when the PS3 dash is silent etc. The problem is apparent on all inputs but when I use headphones it isn't present at all. I can only imagine (and have been trying to explain to LG support) that it is either a problem or a design flaw with the speakers.

headcase

2,389 posts

223 months

Monday 5th April 2010
quotequote all
The worst thing you can do is read stuff on the internet, you then notice things you wouldnt normally wink

boss1uk

260 posts

180 months

Monday 5th April 2010
quotequote all
bear in mind it was a cheap set. there are limits to what you can get at the cheaper price. sounds like you got what you asked/ pre pared to pay for.

i'm no superhero

301 posts

177 months

Monday 5th April 2010
quotequote all
There are more differences between the two than just the 1080p business. The 3000 model also has a significantly higher contrast rate and some extra ports at the back.

Why on earth you didn't spend the extra £50 on it though I don't know, the extra connectivity alone really is worht it.

But nobody forced you to buy anything, so you don't really have any "consumer rights" unless it is faulty.

i'm no superhero

301 posts

177 months

Monday 5th April 2010
quotequote all
paultownsend said:
i know very little about tv's, but yesterday i picked up the above tv for £300 from currys. i was deciding between this and the 3000 model with true 1080p. he simply said if you dont use sky hd, or xbox it wont be worth it with normal digital.

now, after speaking to a chap at work, i now realise that if i got a blue-ray player i would benefit through the hdmi port, and that the players also upsample old dvd's to 1080p quality! so a real benefit id say!

also, the unit does not sit properly. it noticeably leans forward, and down to the right. this is fixed by placing 2 1p pieces under the right hand side pads, and some more around the front. the surface is perfectly flat.

however, i think they mis sold the product as i would benefit form high definition dvd's and blue-ray

any ideas?
Paul
Can I just say one thing here. When I used to work for Currys, that kind of attitude really, really pissed me off. Why didn't you do much research on this before buying it? Unless you're a grandad you MUST know that Blu-Ray is a high definition source. In stores they make this blindingly obvious by displaying them. It really is a case of "ahh, I've got a bad deal... must be the sales persons fault"!

No, you were not missold the item. You just didn't listen/do enough research before hand/have moved the goalposts.

Really, really used to wind me up.

Also Sky+HD is bradcast in 720p, not 1080p. Salesperson was wrong.

paultownsend

Original Poster:

2,502 posts

189 months

Tuesday 6th April 2010
quotequote all
in any case there the experts. thats what there paid for. to be fair, i was more interested in the little blonde piece working in the white goods section.

anyway, the customer service in the end was spot on. no quibble exchange on the set due to the seating problem. also, an upgrade to the 3000 series for a sum of £50! better contrast ratio and 1080p smile think il see the difference on the blue-ray with that.

also, the low level background noise is there, but much less noticeable

today was a good day!

headcase

2,389 posts

223 months

Tuesday 6th April 2010
quotequote all
You think you see the difference! Well if you think it, it must be so wink

hairyben

8,516 posts

189 months

Tuesday 6th April 2010
quotequote all
In all fairness, I think a currys salesman selling you a semi-HD set instead of a pricier full HD set on the basis you're not using HD inputs displays both basic knowledge and fair honesty

I wouldn't expect a curries rep to know much more than that eg contrast ratios etc, any more than I'd expect the checkout girl in asda to advise me on the nutritional aspects of tinned tomatoes v fresh tomatoes.