Lots of dead pixels on Plasma screen.
Discussion
Even if the warranty has expired you might be able to get some help under the sale of goods act. I'm definately no expert on law, but I undrstand that if an item fails to last a 'reasonable' length of time then you might be able to claim. However, what is deemed 'reasonable' may be open to debate, but in the case of a 'decent' brand (as opposed to a supermarket cheapy one) you could argue that 18 months is not a reasonable length of service.
However I wish you good luck with Panasonic as they can be a little, shall we say, evasive?
However I wish you good luck with Panasonic as they can be a little, shall we say, evasive?
Your gripe is with the retailer that you purchased the screen from , not the maufacturer. You say it looks better on TV. Is that through inbuilt Freeview or via Sky? Have you tried swapping SCARTS , HDMIs to other inputs or is it visible all the time?
If you bought it from any retailer worth its salt, you will be able to fight the case with Panasonic on your behalf. We've just had a panel swapped out on a 2 year old screen and Panasonic paid for the parts and VAT but the client paid for the labour. This was £62.00
Good luck but call the retailer ASAP
If you bought it from any retailer worth its salt, you will be able to fight the case with Panasonic on your behalf. We've just had a panel swapped out on a 2 year old screen and Panasonic paid for the parts and VAT but the client paid for the labour. This was £62.00
Good luck but call the retailer ASAP
euroboy said:
headcase said:
If it is just on external sources then believe it or not you may be able to fix it by going into shipping conditions. Ive had this once before and shipping conditions fixed it.
how do you mean?Id try connecting things up individually to try and narrow your problem down, so connect you ps3 directly to the set (not via the amp) and see if there is a change, swap leads over and see if you can make the fault jump from one piece of equipment to another etc...
euroboy said:
I then connected my laptop via the same HDMI cable directly to the TV and played the same DVD - this time there were NO noticeable dead pixels!
The two HDMI cables that I have used are 'cheapies' the one that is connected to the TV is significantly longer than the 2nd I have been using to test today.
This sounds like your issue.The two HDMI cables that I have used are 'cheapies' the one that is connected to the TV is significantly longer than the 2nd I have been using to test today.
The bandwidth of a blu-ray is much higher than that of a DVD.
While a cheapy cable might work under some conditions when you come away from those perfect conditions and try a longer length or a higher bandwidth you are then increasing margin of error.
The other issue I have seen is the quality of the connectors between cheapy and decent HDMI cables, this might cause an fault.
JustinP1 said:
euroboy said:
I then connected my laptop via the same HDMI cable directly to the TV and played the same DVD - this time there were NO noticeable dead pixels!
The two HDMI cables that I have used are 'cheapies' the one that is connected to the TV is significantly longer than the 2nd I have been using to test today.
This sounds like your issue.The two HDMI cables that I have used are 'cheapies' the one that is connected to the TV is significantly longer than the 2nd I have been using to test today.
The bandwidth of a blu-ray is much higher than that of a DVD.
While a cheapy cable might work under some conditions when you come away from those perfect conditions and try a longer length or a higher bandwidth you are then increasing margin of error.
The other issue I have seen is the quality of the connectors between cheapy and decent HDMI cables, this might cause an fault.
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