Poor Sky SD reception on TX-P42G10

Poor Sky SD reception on TX-P42G10

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cornershop

Original Poster:

2,143 posts

202 months

Tuesday 19th January 2010
quotequote all
Folks

Picked up the above set just before xmas, hooked up to SD Sky, using its own speakers.

Find the picture on certain sky channels (Sky sports, Sky news, Sky 1 for eg) pixelates quite badly. On other channels the voice is slightly out of sync. Reverting back to CRT, all is fine?

Watching FreeSat, pic is fine, however voice is still slightly out of sync

Is this common? Any suggestions?

TIA


headcase

2,389 posts

223 months

Wednesday 20th January 2010
quotequote all
Its normal m8. Sky uses vairiable bandwidth fot its channels so some do seem pixelated at times and others just generally bad. Sky has always had lip sync errors that get exaggerated on flat panels due to image processing delays (even though they are quite small on modern panels).

FunkyGibbon

3,793 posts

270 months

Wednesday 20th January 2010
quotequote all
How have you connected the Sky box to the TV. You mention its SD Sky so I assume via SCART. If so you need to make sure the SCART output is set to RGB - its in the Picture Settings bit.

This should improve the picture.

But as said above SKY SD picture quality can vary somewhat. With you smaller CRT you would not notice as easily.

HTH

jcelee

1,058 posts

250 months

Wednesday 20th January 2010
quotequote all
I have the same set but no SKY.
The only lip synching issues I've ever experienced are with Internet streamed TV from my PS3.
Does the sky box not have HDMI? Sounds like the cabling may want looking at.

headcase

2,389 posts

223 months

Wednesday 20th January 2010
quotequote all
Lip sync issues can vary from box to box, believe me it is normal wink Why dosent it do it on the CRT? Well sky has a very small sync error, a plasma also has a small error due to the pic taking longer to process than the sound, add the two together and you sometimes get a noticeable error. Some boxes do this more than others same with plasmas some process the data faster than others, eventually we come across a combo of box/plasma that shows off an error.
You can often correct it by changing sky channel then changing back this re syncs the audio.
Its not a cableing issue, you cannot induce a lip sync error via a poor scart lead or the like.

Edited by headcase on Wednesday 20th January 22:15

cornershop

Original Poster:

2,143 posts

202 months

Thursday 21st January 2010
quotequote all
Thanks for the input fellas

Sky box is connected via Scart and set to RGB already - no HDMI on my 10 year old panasonic box

Maybe pixelation isnt the correct term - i mean the pic and sound break up badly, basically unwatchable. BBC1 > Ch4 ok however

The lipsync problem on Freesat and Sky confuses me ? Presume the pic/sound breakup on Sky is dish alignment related ? Would the same cause lipsync issues?

Is there anything I can check on that front?


superlightr

12,899 posts

269 months

Thursday 21st January 2010
quotequote all
Intersting

We have just got the pany 46inch G15 a week ago with a standard sky box and the SD picture was great. We had some pixleation/ breakup of image on the 533 chanels more so than before changing the tv. As cornershop said making it unwatchable. It has freesat but we are not using that at the moment (apart from comparing the pic quality compared with SKy+ HD).

The above was a pain as I like the history channels the most but it also depended on the time of day as well.

Anyway we had SKy+HD box installed with multi room and the old SD box as the 2nd one. Now the picture quality on the SD chanels are slightly out of focus ie through the Sky+HD box but when we swap over to the Free sat the SD pic is perfect again, and I suspect if we swap over the SD Sky Box to the pany G15 again it will be back to great.

I think the HD+box has degraded the signal/pic.

We have contacted Sky and they are coming out to have a look on Sunday. So I will report back. At the moment its not that restfull watching SD tv (HD is perfect) as my eyes are always trying to adjust for the very slightly out of focus image. As mentioned before with the SD Skybox and the G15 tv it was great.

We have ensured the RGB is on, changed over the HDMI lead to a good quality, reset the sky+HD box but no luck. If they cant fix it then we will go back to a normal Sky SD box or + box.

Edited by superlightr on Thursday 21st January 20:51


Edited by superlightr on Thursday 21st January 20:52


Edited by superlightr on Thursday 21st January 20:53


Edited by superlightr on Thursday 21st January 20:54


Edited by superlightr on Thursday 21st January 20:55

headcase

2,389 posts

223 months

Friday 22nd January 2010
quotequote all
cornershop said:
Thanks for the input fellas

Sky box is connected via Scart and set to RGB already - no HDMI on my 10 year old panasonic box

Maybe pixelation isnt the correct term - i mean the pic and sound break up badly, basically unwatchable. BBC1 > Ch4 ok however

The lipsync problem on Freesat and Sky confuses me ? Presume the pic/sound breakup on Sky is dish alignment related ? Would the same cause lipsync issues?

Is there anything I can check on that front?
Picture break up is normally caused by a poor signal from the dish, could be alignment, Faulty LNB, poor cable termination, problem with the cable, poor termination at the sky box end, also DECT cordless phones can cause a similar problem if the base is too close to the sky box. Its also possible to cause a lip sync error.
But this dosent happen at all on the CRT or could this be a coinsidence that it started since you got your plasma?

Try hooking them up at the same time, connect the TV scart to the plasma and the VCR scart to the CRT, it is possible you have a main board problem on the plasma.

Mr AJ

1,247 posts

177 months

Friday 22nd January 2010
quotequote all
superlightr said:
Intersting

We have just got the pany 46inch G15 a week ago with a standard sky box and the SD picture was great. We had some pixleation/ breakup of image on the 533 chanels more so than before changing the tv. As cornershop said making it unwatchable. It has freesat but we are not using that at the moment (apart from comparing the pic quality compared with SKy+ HD).

The above was a pain as I like the history channels the most but it also depended on the time of day as well.

Anyway we had SKy+HD box installed with multi room and the old SD box as the 2nd one. Now the picture quality on the SD chanels are slightly out of focus ie through the Sky+HD box but when we swap over to the Free sat the SD pic is perfect again, and I suspect if we swap over the SD Sky Box to the pany G15 again it will be back to great.

I think the HD+box has degraded the signal/pic.

We have contacted Sky and they are coming out to have a look on Sunday. So I will report back. At the moment its not that restfull watching SD tv (HD is perfect) as my eyes are always trying to adjust for the very slightly out of focus image. As mentioned before with the SD Skybox and the G15 tv it was great.

We have ensured the RGB is on, changed over the HDMI lead to a good quality, reset the sky+HD box but no luck. If they cant fix it then we will go back to a normal Sky SD box or + box.

Edited by superlightr on Thursday 21st January 20:51


Edited by superlightr on Thursday 21st January 20:52


Edited by superlightr on Thursday 21st January 20:53


Edited by superlightr on Thursday 21st January 20:54


Edited by superlightr on Thursday 21st January 20:55
Stick a scart cable from the HD box to your TV. Try the SD channels on scart. Picture for standard defenition is normally better over scart than HDMI. Leave both plugged in, Switch back to HDMI for a HD channel.
I've noticed it on most HD boxes that i've fitted, Conjecture being sky deliberetly blur the SD channels over HDMI to make the HD channels look better in comparison.

bobthemonkey

4,000 posts

222 months

Saturday 23rd January 2010
quotequote all
Correct end point, but the reasoning is wrong, at least as I understand it.

Fundamentally scaling is difficult, and should be avoided to the greatest extent possible. It is difficult to do well. Where it cannot be avoided, it should be done with the best available equipment, to the least extent possible and in as few steps as possible.

When you use Sky HDMI the box does some (720p IIRC) upscaling and then the TV does the rest. This is bad as the TV is amplifying an already enlarged image, including the original scaling errors.

With SCART RGB, the TV is fed the unadulterated raw data, allowing for a single scaling operation, using the original source, improving accuracy and decreasing what is in effect generational losses.

The scaler unit in the TV is almost certainly able to outclass that included in the Sky box.

paoloh

8,617 posts

210 months

Saturday 23rd January 2010
quotequote all
A big thankyou guys.

I was having this same issue and have just changed from PAL to RGB and wow, what a difference.

I have no idea what any of it means but thanks again!!

cornershop

Original Poster:

2,143 posts

202 months

Saturday 23rd January 2010
quotequote all
headcase said:
cornershop said:
Thanks for the input fellas

Sky box is connected via Scart and set to RGB already - no HDMI on my 10 year old panasonic box

Maybe pixelation isnt the correct term - i mean the pic and sound break up badly, basically unwatchable. BBC1 > Ch4 ok however

The lipsync problem on Freesat and Sky confuses me ? Presume the pic/sound breakup on Sky is dish alignment related ? Would the same cause lipsync issues?

Is there anything I can check on that front?
Picture break up is normally caused by a poor signal from the dish, could be alignment, Faulty LNB, poor cable termination, problem with the cable, poor termination at the sky box end, also DECT cordless phones can cause a similar problem if the base is too close to the sky box. Its also possible to cause a lip sync error.
But this dosent happen at all on the CRT or could this be a coinsidence that it started since you got your plasma?

Try hooking them up at the same time, connect the TV scart to the plasma and the VCR scart to the CRT, it is possible you have a main board problem on the plasma.
Thanks for the advice - will give that a go

Having only watched Band of Brothers on DVD, i tried Peep Show this morning - appears I have lip sync issue on DVD too! DMP- BD60 Blu Ray player connected via HDMI

Does this point to a TV set issue? The lip sync bugs me more than the picture break up!

headcase

2,389 posts

223 months

Saturday 23rd January 2010
quotequote all
It might be worth booking a service call with the place you bought it from, let them have a look at it for you. it dosent sound like you have a standard setup issue.

superlightr

12,899 posts

269 months

Monday 25th January 2010
quotequote all
bobthemonkey said:
Correct end point, but the reasoning is wrong, at least as I understand it.

Fundamentally scaling is difficult, and should be avoided to the greatest extent possible. It is difficult to do well. Where it cannot be avoided, it should be done with the best available equipment, to the least extent possible and in as few steps as possible.

When you use Sky HDMI the box does some (720p IIRC) upscaling and then the TV does the rest. This is bad as the TV is amplifying an already enlarged image, including the original scaling errors.

With SCART RGB, the TV is fed the unadulterated raw data, allowing for a single scaling operation, using the original source, improving accuracy and decreasing what is in effect generational losses.

The scaler unit in the TV is almost certainly able to outclass that included in the Sky box.
Also a big Thank you. This has helped a lot. We now watch SD from the scart and HD on the HDMI.

bobthemonkey

4,000 posts

222 months

Monday 25th January 2010
quotequote all
superlightr said:
bobthemonkey said:
Correct end point, but the reasoning is wrong, at least as I understand it.

Fundamentally scaling is difficult, and should be avoided to the greatest extent possible. It is difficult to do well. Where it cannot be avoided, it should be done with the best available equipment, to the least extent possible and in as few steps as possible.

When you use Sky HDMI the box does some (720p IIRC) upscaling and then the TV does the rest. This is bad as the TV is amplifying an already enlarged image, including the original scaling errors.

With SCART RGB, the TV is fed the unadulterated raw data, allowing for a single scaling operation, using the original source, improving accuracy and decreasing what is in effect generational losses.

The scaler unit in the TV is almost certainly able to outclass that included in the Sky box.
Also a big Thank you. This has helped a lot. We now watch SD from the scart and HD on the HDMI.
Glad to be of help, but the real question is can you tell the difference?

As with anything like this, the end user has a massive part in the equation.

superlightr

12,899 posts

269 months

Tuesday 26th January 2010
quotequote all
the focus of the image appears more on the faces with the scart then the HDMI for SD via the sky HD box. So it looks fine to me now.