Surround sound & sky
Discussion
We have just purchased a new Samsung QLED Tv and also the Samsung HWQ990 QC sound bar.
We then have connected to Sky Q
I have changed settings in sky to be Dolby plus etc however don’t seem to be getting any surround sound either on sport channels or when using the Netflix and prime apps (via sky).
What am I doing wrong ?
Thanks
We then have connected to Sky Q
I have changed settings in sky to be Dolby plus etc however don’t seem to be getting any surround sound either on sport channels or when using the Netflix and prime apps (via sky).
What am I doing wrong ?
Thanks
How have you wired it all up? Best way is soundbar to TV using the HDMI eARC ports then your Skybox to any available HDMI port on the TV.
Also you can change the soundbar setting using the soundbar remote (or app) between adaptive, surround, gaming and standard. I'll dig up a couple of links when I get time.
Just to add there are quite a few other settings that need to be tweaked on the TV itself but a bit tricky for me to explain in words
Also you can change the soundbar setting using the soundbar remote (or app) between adaptive, surround, gaming and standard. I'll dig up a couple of links when I get time.
Just to add there are quite a few other settings that need to be tweaked on the TV itself but a bit tricky for me to explain in words
Edited by dickymint on Sunday 14th July 17:57
TurboSHerts said:
We have just purchased a new Samsung QLED Tv and also the Samsung HWQ990 QC sound bar.
We then have connected to Sky Q
I have changed settings in sky to be Dolby plus etc however don’t seem to be getting any surround sound either on sport channels or when using the Netflix and prime apps (via sky).
What am I doing wrong ?
Thanks
I have the same setup and it has never seemed as good as I thought it should be.We then have connected to Sky Q
I have changed settings in sky to be Dolby plus etc however don’t seem to be getting any surround sound either on sport channels or when using the Netflix and prime apps (via sky).
What am I doing wrong ?
Thanks
Saying that, we watched Top Gun Maverick on Netflix last week and defo heard the jets going left ot right on the rears.
I have it setup as this.
dickymint said:
How have you wired it all up? Best way is soundbar to TV using the HDMI eARC ports then your Skybox to any available HDMI port on the TV.
Also you can change the soundbar setting using the soundbar remote (or app) between adaptive, surround, gaming and standard. I'll dig up a couple of links when I get time.
Perhaps it is a case of delving into the soundbar settings ... Also you can change the soundbar setting using the soundbar remote (or app) between adaptive, surround, gaming and standard. I'll dig up a couple of links when I get time.
Edited by dickymint on Sunday 14th July 17:57
Thanks all ... really helpful.
We have it set up as suggested and it may well be that i am just a little under whelmed by the experience ... the sound bar is great, but it doenst feel like we are getting the benefit of teh rear speakers and sub as much as i had expected.
I will have another look at the settings.
Re the Sky settings - it is currently "Dolby Digital Plus" ... are you saying i need to change that to Dolby Digital ?
Next task is to get the lip sync sorted, albeit i have seen the settings for this in teh Sky settings.
We have it set up as suggested and it may well be that i am just a little under whelmed by the experience ... the sound bar is great, but it doenst feel like we are getting the benefit of teh rear speakers and sub as much as i had expected.
I will have another look at the settings.
Re the Sky settings - it is currently "Dolby Digital Plus" ... are you saying i need to change that to Dolby Digital ?
Next task is to get the lip sync sorted, albeit i have seen the settings for this in teh Sky settings.
Two points. Did you use the supplied HDMI cable from soundbar to TV (again to say from eARC to eARC) as it needs to be HDMI 2.1 standard.
On the soundbar remote if you scroll through settings you can increase the volume levels on the sub and rears.
Third point actually. I use the 'adaptive sound+' setting (using the soundbar remote 'sound mode' button) which then uses the TV speakers as well as the soundbar speakers.
I have an older Samsung TV and a lower spec Samsung soundbar than yours and was and still am blown away with it's performance. Stick with it
PS. there are some cracking sound tests videos on Youtube to try here's one..............
On the soundbar remote if you scroll through settings you can increase the volume levels on the sub and rears.
Third point actually. I use the 'adaptive sound+' setting (using the soundbar remote 'sound mode' button) which then uses the TV speakers as well as the soundbar speakers.
I have an older Samsung TV and a lower spec Samsung soundbar than yours and was and still am blown away with it's performance. Stick with it
PS. there are some cracking sound tests videos on Youtube to try here's one..............
Where you have a chain of connections i.e. Sky Q > TV > Soundbar, then it's worth checking the sound settings on the TV too. The TV will have settings for Optical and ARC/eARC. Make sure you're in the correct sub menu.
Optical does most of what ARC can do except in two main areas. These are Dolby Atmos and HDMI control. Optical doesn't have these features. Whilst the sound is identical for PCM stereo and plain DD5.1, the lack of the convenience of HDMI control leaves a bit of a hole. Use HDMI ARC/eARC where possible.
eARC vs ARC: For Sky Q and for streaming there's no difference between eARC and ARC. The sound will be either PCM stereo or DD/DD+ Atmos. eARC only comes into its own with sound from games consoles and Blu-ray/4K discs. The other catch is that the TV has to support pass-thru of mutichannel PCM and/or DTS and DTS-HD Master Audio. Not all TVs do.
Optical does most of what ARC can do except in two main areas. These are Dolby Atmos and HDMI control. Optical doesn't have these features. Whilst the sound is identical for PCM stereo and plain DD5.1, the lack of the convenience of HDMI control leaves a bit of a hole. Use HDMI ARC/eARC where possible.
eARC vs ARC: For Sky Q and for streaming there's no difference between eARC and ARC. The sound will be either PCM stereo or DD/DD+ Atmos. eARC only comes into its own with sound from games consoles and Blu-ray/4K discs. The other catch is that the TV has to support pass-thru of mutichannel PCM and/or DTS and DTS-HD Master Audio. Not all TVs do.
On Samsung Soundbars there is an HDMI port labelled Soundbar HDMI TO TV (eARC/ARC) and this is connected to the HDMI (eARC) port on the TV.
The TV will use the eARC channel to send sound from the TV apps such as YouTube and the other HDMI ports down to the soundbar.
The Sky Q HDMI is connected to the HDMI 1 port on the soundbar and the soundbar will use the eARC channel to send video from the Sky Q to the TV.
I had to use this arrangement to avoid horrendous lip sync problems when watching Sky Q.
There are settings to set the audio delay to fix lip sync issues but with any other connection configuration the audio was behind the picture and so the audio delay setting made it worse.
The Sky Q and also watching TV apps such as YouTube had good lip sync performance but a Firestick connected to a TC HDMI port has bad lip sync.
Considering that the equipment comprised the top of the range Samsung TV and Soundbar I was very disappointed with the solution.
The TV will use the eARC channel to send sound from the TV apps such as YouTube and the other HDMI ports down to the soundbar.
The Sky Q HDMI is connected to the HDMI 1 port on the soundbar and the soundbar will use the eARC channel to send video from the Sky Q to the TV.
I had to use this arrangement to avoid horrendous lip sync problems when watching Sky Q.
There are settings to set the audio delay to fix lip sync issues but with any other connection configuration the audio was behind the picture and so the audio delay setting made it worse.
The Sky Q and also watching TV apps such as YouTube had good lip sync performance but a Firestick connected to a TC HDMI port has bad lip sync.
Considering that the equipment comprised the top of the range Samsung TV and Soundbar I was very disappointed with the solution.
Actual said:
On Samsung Soundbars there is an HDMI port labelled Soundbar HDMI TO TV (eARC/ARC) and this is connected to the HDMI (eARC) port on the TV.
The TV will use the eARC channel to send sound from the TV apps such as YouTube and the other HDMI ports down to the soundbar.
The Sky Q HDMI is connected to the HDMI 1 port on the soundbar and the soundbar will use the eARC channel to send video from the Sky Q to the TV.
I had to use this arrangement to avoid horrendous lip sync problems when watching Sky Q.
There are settings to set the audio delay to fix lip sync issues but with any other connection configuration the audio was behind the picture and so the audio delay setting made it worse.
The Sky Q and also watching TV apps such as YouTube had good lip sync performance but a Firestick connected to a TC HDMI port has bad lip sync.
Considering that the equipment comprised the top of the range Samsung TV and Soundbar I was very disappointed with the solution.
My understanding (and the way mine is connected) is soundbar eARC to TV eARC and all sources are plugged into TV not the soundbar.The TV will use the eARC channel to send sound from the TV apps such as YouTube and the other HDMI ports down to the soundbar.
The Sky Q HDMI is connected to the HDMI 1 port on the soundbar and the soundbar will use the eARC channel to send video from the Sky Q to the TV.
I had to use this arrangement to avoid horrendous lip sync problems when watching Sky Q.
There are settings to set the audio delay to fix lip sync issues but with any other connection configuration the audio was behind the picture and so the audio delay setting made it worse.
The Sky Q and also watching TV apps such as YouTube had good lip sync performance but a Firestick connected to a TC HDMI port has bad lip sync.
Considering that the equipment comprised the top of the range Samsung TV and Soundbar I was very disappointed with the solution.
dickymint said:
My understanding (and the way mine is connected) is soundbar eARC to TV eARC and all sources are plugged into TV not the soundbar.
As I said... my experience was that if I connected the Sky Q to the TV and used eARC for sound from the TV to the soundbar then I suffered horrendous lip sync with the audio delayed and so the audio delay setting just made it worse.I assumed that soundbars have HDMI inputs just to solve this problem.
Actual said:
dickymint said:
My understanding (and the way mine is connected) is soundbar eARC to TV eARC and all sources are plugged into TV not the soundbar.
As I said... my experience was that if I connected the Sky Q to the TV and used eARC for sound from the TV to the soundbar then I suffered horrendous lip sync with the audio delayed and so the audio delay setting just made it worse.I assumed that soundbars have HDMI inputs just to solve this problem.
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