SONOS- BBC sounds reauthorize account by updating S1 app

SONOS- BBC sounds reauthorize account by updating S1 app

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twokcc

Original Poster:

881 posts

184 months

Friday 29th December 2023
quotequote all
Tried to put get into usual daily listening this morning on BBC sounds getting message saying that .need to reauthorize sounds but that one or more of sonos products. Please update your system and reauthorize your account.

System has 5 speakers 3 play 1 and 2 play5 all now classified as legacy products but still work well with S1 app. As I understand it if I upgrade the app all the products will be bricked as mot supported by s2 app.
Replacing all 5 speakers going to cost £600+ ,but most of my radio listening is by BBC sounds. Use Deezer for music

Anyway to get round this?

cirks

2,485 posts

290 months

Friday 29th December 2023
quotequote all
Just about all my Sonos stuff if S1 (legacy) stuff and I have no intention of replacing it (except poss Playbar) and everything works fine via S1 app. You don't need to go to S2 at all. BBC Sounds, Spotify etc etc all work via S1. I've got BBC Sounds on while typing this.
On the Sonos S1 app on your phone, go to Settings, then Services & Voice then BBC Sounds then Reauthorize Account. That just opens Sounds and you go from there

Edited by cirks on Friday 29th December 13:44

twokcc

Original Poster:

881 posts

184 months

Friday 29th December 2023
quotequote all
Thanks cirks
Just tried to do that but after reauthorize ir still comes up with
System update needed, took not now option but back into sonos and its still not working. Mine was same as yours yesterday

Has the S1 app been updated mine is version 11.12

cirks

2,485 posts

290 months

Friday 29th December 2023
quotequote all
My app is also 11.12
Have you checked via the desktop app about doing a system update then checking the authorization and/or checking authorization on the desktop?


DanCup

144 posts

226 months

Friday 29th December 2023
quotequote all
If it helps also running only “legacy” Sonos now using the S1 app with a Playbar and an original Play:5, other than a few niggles with streaming every now and then on the Play:5, everything has been fine on Spotify and TuneIn radio. Am using the same version across the app and the devices… 11.12

twokcc

Original Poster:

881 posts

184 months

Friday 29th December 2023
quotequote all
Thanks for replies can't get app to download to laptop ot Samsung tablet. Could delete app on phone and reinstall but will be similar to a new setup. Will have another look tomorrow if get chance.

twokcc

Original Poster:

881 posts

184 months

Saturday 30th December 2023
quotequote all
Thanks for replies can't get app to download to laptop ot Samsung tablet. Could delete app on phone and reinstall but will be similar to a new setup. Will have another look tomorrow if get chance.