Amazon Prime Music - how could they make it so rubbish???
Discussion
As a rule, The Amazon website just works. So does the Amazon Prime video app on my phone, TV and tablet...
So how in God's name have they managed to make the Music app so completely any utterly abysmal???
I really wanted to like it, as the actual sound quality - with decent headphones and also in my car - is notably better than Spotify, and I could live with not having the direct link to it from Shazam, but it's just sooooooooooooooooooooo bad!!!
The Android Auto version is the most laughably awful thing imaginable - I just can't even get to half my stuff, although it does seem to have got a little better on the latest release.
Whether it'll carry on playing similar music after playing a single track seems to happen randomly if it feels like it.
Half the time, when I go in to the app, there's just a yellow line across the screen and I have to close and restart it.
And for some reason, it seems to like randomly pausing, especially when I'm in the gym, even though the phone is lying screen up on the floor with no way that anything is touching it.
Anyone else tried it and found similar issues? I just don't understand how Amazon were willing to let a product out which is so duff compared to the rest of what they do.
So how in God's name have they managed to make the Music app so completely any utterly abysmal???
I really wanted to like it, as the actual sound quality - with decent headphones and also in my car - is notably better than Spotify, and I could live with not having the direct link to it from Shazam, but it's just sooooooooooooooooooooo bad!!!
The Android Auto version is the most laughably awful thing imaginable - I just can't even get to half my stuff, although it does seem to have got a little better on the latest release.
Whether it'll carry on playing similar music after playing a single track seems to happen randomly if it feels like it.
Half the time, when I go in to the app, there's just a yellow line across the screen and I have to close and restart it.
And for some reason, it seems to like randomly pausing, especially when I'm in the gym, even though the phone is lying screen up on the floor with no way that anything is touching it.
Anyone else tried it and found similar issues? I just don't understand how Amazon were willing to let a product out which is so duff compared to the rest of what they do.
I swapped to it from Apple last year and find it fine, it’s much easier to find UHD music on and I have never had problems with the app crashing.
I do have Amazon unlimited though, I wasn’t as happy until I upgraded to unlimited. So maybe that makes a difference if you have the standard version.
I do have Amazon unlimited though, I wasn’t as happy until I upgraded to unlimited. So maybe that makes a difference if you have the standard version.
Edited by RichA35 on Friday 10th February 21:59
It's total s
t. On startup it has no recollection of what I was listening to previously so resuming is impossible. Compiling a playlist of 2-3 albums results in jumbled track ordering. Finding what I want is a drag, even though it's mostly what I've recently been listening to.
Ideally it would just stop recommending anything ever, but that's what the world apparently revolves around now.
t. On startup it has no recollection of what I was listening to previously so resuming is impossible. Compiling a playlist of 2-3 albums results in jumbled track ordering. Finding what I want is a drag, even though it's mostly what I've recently been listening to.Ideally it would just stop recommending anything ever, but that's what the world apparently revolves around now.
TheInternet said:
It's total st. On startup it has no recollection of what I was listening to previously so resuming is impossible. Compiling a playlist of 2-3 albums results in jumbled track ordering. Finding what I want is a drag, even though it's mostly what I've recently been listening to.
Ideally it would just stop recommending anything ever, but that's what the world apparently revolves around now.
Odd, mine starts where I left off, I’m using an iPhone or iPad and it works as expected. No problem with play lists either. Very odd.t. On startup it has no recollection of what I was listening to previously so resuming is impossible. Compiling a playlist of 2-3 albums results in jumbled track ordering. Finding what I want is a drag, even though it's mostly what I've recently been listening to.Ideally it would just stop recommending anything ever, but that's what the world apparently revolves around now.
RichA35 said:
I swapped to it from Apple last year and find it fine, it’s much easier to find UHD music on and I have never had problems with the app crashing.
I do have Amazon unlimited though, I wasn’t as happy until I upgraded to unlimited. So maybe that makes a difference if you have the standard version.
I am on Unlimited. It just seems to be Unlimited in its dreadfulness! I do have Amazon unlimited though, I wasn’t as happy until I upgraded to unlimited. So maybe that makes a difference if you have the standard version.
It all went wrong a few months ago, they restricted the number of times you could skip tracks in a day, disabled shuffle feature and when selecting a playlist it would instead play tracks that were similar to your playlist and weren't even in your library.
I went to cancel my account and got prompted with 6 months free Unlimited which I took them up on, and all the original features worked again. When the free sub expires, I will move elsewhere.
I went to cancel my account and got prompted with 6 months free Unlimited which I took them up on, and all the original features worked again. When the free sub expires, I will move elsewhere.
Can't say that I have experienced any of the issues that people are reporting with the app, either via Android or PC. I had Spotify Premium via my phone contract but binned it off as the sound quality is poor and they wanted £10 a month at renewal (unless I went with a really expensive contract). Amazon Unlimited is only £8.99 for at minimum FLAC 16bit and loads of albums in UHD. Probably wouldn't bother if just using a phone or for the car but I'm going to invest in a nice headphone amp/DAC and some decent headphones as I listen to music mostly at my desk.
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