Amp volume dial crackling
Author
Discussion

velocemitch

Original Poster:

3,965 posts

235 months

Sunday 6th March 2022
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My Arcam 8r amp has been suffering really badly with crackling when the volume switch was turned, I understand it’s static.
It’s really annoying, but I can get by with it, however just now I switched it on, with no volume set ( as you should) yet the CD sound came through immediately at really high volume. I messed about with the tape and SP2 button to see if I could stop it but it carried on, the the tape did mute it
I then tried the VCR feed, which I use as the input of a Bluetooth adapter and that then seemed OK.
Switched it back to CD and all seems normal again. Unless I touch the volume, then it’s crackling really badly.


What’s going one?

Edit...
It’s just gone wild again, the volume rocketed upwards on CD all by itself.
frown

Edited by velocemitch on Sunday 6th March 13:47

Djtemeka

1,923 posts

207 months

Sunday 6th March 2022
quotequote all
It may help if you turn it off then turn the knob fully from low to high to low several times. Failing that, take it in and change the control out.
Mine cost a tenner to fix

rjfp1962

8,788 posts

88 months

Sunday 6th March 2022
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You could try some electronic contact cleaner spray on the volume control if you can access the switch internals.

Panamax

6,392 posts

49 months

Sunday 6th March 2022
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I don't know the specific amp but if it's the usual mechanical volume control there's a potentiometer behind the knob in which a copper contact runs along a carbon track and the whole thing operates as a variable resistor.

After the knob has been used a lot the carbon track gets dirty and wears out and you get crackling through the speakers and/or big jumps in volume.

If you open the amplifier and spray inside the potentiometer with electrical switch cleaner you may find that improves things.

The proper repair is to fit a new potentiometer.

As a bodge you can sometimes rewire the potentiometer the other way round just by switching a couple of wires over. In other words, you then have a volume control which works anti-clockwise instead of clockwise - the point being that the copper contact will be running on the opposite end of the carbon track.

velocemitch

Original Poster:

3,965 posts

235 months

Sunday 6th March 2022
quotequote all
Djtemeka said:
It may help if you turn it off then turn the knob fully from low to high to low several times. Failing that, take it in and change the control out.
Mine cost a tenner to fix
Yeah I have tried moving the volume right round quickly, with sound muted, it’s not improved it.
I took to leaving the volume on when I switched it on and off, which may have been counterproductive.
Looks like I’m going to have to find a repairer, or ditch it.


velocemitch

Original Poster:

3,965 posts

235 months

Sunday 6th March 2022
quotequote all
Panamax said:
I don't know the specific amp but if it's the usual mechanical volume control there's a potentiometer behind the knob in which a copper contact runs along a carbon track and the whole thing operates as a variable resistor.

After the knob has been used a lot the carbon track gets dirty and wears out and you get crackling through the speakers and/or big jumps in volume.

If you open the amplifier and spray inside the potentiometer with electrical switch cleaner you may find that improves things.

The proper repair is to fit a new potentiometer.

As a bodge you can sometimes rewire the potentiometer the other way round just by switching a couple of wires over. In other words, you then have a volume control which works anti-clockwise instead of clockwise - the point being that the copper contact will be running on the opposite end of the carbon track.
I don’t have any spray cleaner, but I’ve opened it up for look and it looks like it’s all very well sealed up.
I understand the theory of a potentiometer, but if it’s a normal type one, it must be quite well sealed in?
Photo attached.


Theraveda

400 posts

43 months

Sunday 6th March 2022
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ARCAM do repairs (*), but these are old hardware now, and many of the parts, especially custom stuff like the motor driven potentiometer are no longer available. Also, for what the repair would cost I expect you could replace it from eBay.

(* I have an Alpha 9 amp with an intermittent input selector, but replaced it with a '10 from eBay because the switch is unavailable. The front panel on the '10 is faded, but they're unavailable, too. frown )

jet_noise

5,913 posts

197 months

Sunday 6th March 2022
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Static seems very unlikely to me.
Dirty pot, possibly.

But the random full volume thing sounds (pun intended) more like a dry solder joint.
Can you get at them for the volume pot?
Happened to my Audiolab 8000A but it is a bit older than 8 years!

Have you reviewed any hifi fora, is it a known issue for this amp?

Theraveda

400 posts

43 months

Sunday 6th March 2022
quotequote all
jet_noise said:
Static seems very unlikely to me.

Happened to my Audiolab 8000A but it is a bit older than 8 years!
Are you confusing the model number (Alpha 8r) with the age? The Arcam Alpha 8 is about 30 years old!

velocemitch

Original Poster:

3,965 posts

235 months

Sunday 6th March 2022
quotequote all
Theraveda said:
jet_noise said:
Static seems very unlikely to me.

Happened to my Audiolab 8000A but it is a bit older than 8 years!
Are you confusing the model number (Alpha 8r) with the age? The Arcam Alpha 8 is about 30 years old!
Indeed... it’s only the second amp I’ve owned, I think I got it in the late eighties!
It’s done good time I suppose.

Theraveda

400 posts

43 months

Sunday 6th March 2022
quotequote all
velocemitch said:
Indeed... it’s only the second amp I’ve owned, I think I got it in the late eighties!
It’s done good time I suppose.
It's good kit; I have an Alpha 9 amp (with intermittent input switch, now in my study plugged into the PC with some Wharfedale Diamond 7s), Alpha 9 CD player (mains switch occasionally troublesome, but I hardly listen to CDs any more) and an Alpha 10 amp, still going strong.

I'd just buy a replacement on eBay, were I you. There's an 8r for £140, IIRC.

jet_noise

5,913 posts

197 months

Sunday 6th March 2022
quotequote all
Theraveda said:
jet_noise said:
Static seems very unlikely to me.

Happened to my Audiolab 8000A but it is a bit older than 8 years!
Are you confusing the model number (Alpha 8r) with the age? The Arcam Alpha 8 is about 30 years old!
Parrot delivery for Mr Noise smile
Arse!

But it makes the dry joint possibility more plausible.

Timothy Bucktu

16,195 posts

215 months

Sunday 6th March 2022
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velocemitch said:
I don’t have any spray cleaner, but I’ve opened it up for look and it looks like it’s all very well sealed up.
I understand the theory of a potentiometer, but if it’s a normal type one, it must be quite well sealed in?
Photo attached.

WD40 works fine.
The potentiometer is the black box at the front nearest the front panel...spray around there and some will hopefully make it inside the case...they're sealed quite well though.
The silver bit is the gearbox, and the grey round thing is the motor.

If all else fails, you can buy new ALPS potentiometers complete with gearbox and motor on eBay.

velocemitch

Original Poster:

3,965 posts

235 months

Sunday 6th March 2022
quotequote all
Timothy Bucktu said:
velocemitch said:
I don’t have any spray cleaner, but I’ve opened it up for look and it looks like it’s all very well sealed up.
I understand the theory of a potentiometer, but if it’s a normal type one, it must be quite well sealed in?
Photo attached.

WD40 works fine.
The potentiometer is the black box at the front nearest the front panel...spray around there and some will hopefully make it inside the case...they're sealed quite well though.
The silver bit is the gearbox, and the grey round thing is the motor.

If all else fails, you can buy new ALPS potentiometers complete with gearbox and motor on eBay.
Like this perhaps?

https://www.ebay.co.uk/itm/121343393095?hash=item1...

How easy would it be to fit?
I can solder ok, but not particularly good with electronics

Looks like a cheaper option than a replacement amp though.

velocemitch

Original Poster:

3,965 posts

235 months

Monday 7th March 2022
quotequote all
Sprayed a dose of WD40 around the Pot, and it appears to have cured it!
I guess time will tell if it lasts, if it was dry joint it might be intermittent and the cure only be temporary. One of the wires did seem quite loose too, but I didn’t fancy trying resolver it.

megaphone

11,231 posts

266 months

Tuesday 8th March 2022
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You should have used contact cleaner as advised above. WD40 is oil.