Transferring vinyl to PC, guitar very low in mix

Transferring vinyl to PC, guitar very low in mix

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TonyRPH

13,315 posts

183 months

Friday 17th May 2024
quotequote all
If this is unique to one (USB) device only, then it's likely that device is at fault (most likely a faulty ADC).

Have you checked the balance control in the Windows mixer / audio control panel options? It's unlikely to have changed by itself, but some software can control it as well, and if you've accidentally flipped it over to one channel in Audacity....

However you have said you've tried it on two different PCs and it's unlikely that this has happened with both...


uknick

Original Poster:

986 posts

199 months

Friday 17th May 2024
quotequote all
I've now tested the new cheap phono preamp with USB built in and it has the same problem.

Now I know what the problem is to google, no right channel, I've found many people with the same problem. None of whom seem to have found a solution, beyond the obvious like make sure Audacity is set to stereo record.

Can I ask on here again, has anybody actually used the USB input to get a proper recording?

TonyRPH, from your screen shots it appears you used line in, not USB. Is this the case?

TonyRPH

13,315 posts

183 months

Friday 17th May 2024
quotequote all
uknick said:
<snip>

TonyRPH, from your screen shots it appears you used line in, not USB. Is this the case?
I mostly use USB for recording from records. I have a FocusRite 2i2 interface, as well as an Altor Olivine USB interface.

The screenshots were from the PC I happened to be in front of at the time (I have 4) - but yes, USB works just fine.

In fact the sample recording I posted a couple of pages back was made via USB with HDOGG.

No (analogue) audio traverses USB, it's all digital at that stage, so it can't be a driver issue, and neither can it be a cable issue. It either works or it doesn't (in some cases it can stutter - but not play / record perfectly on one channel and nothing on the other).



uknick

Original Poster:

986 posts

199 months

Friday 17th May 2024
quotequote all
TonyRPH said:
I mostly use USB for recording from records. I have a FocusRite 2i2 interface, as well as an Altor Olivine USB interface.

The screenshots were from the PC I happened to be in front of at the time (I have 4) - but yes, USB works just fine.

In fact the sample recording I posted a couple of pages back was made via USB with HDOGG.

No (analogue) audio traverses USB, it's all digital at that stage, so it can't be a driver issue, and neither can it be a cable issue. It either works or it doesn't (in some cases it can stutter - but not play / record perfectly on one channel and nothing on the other).
Thanks. I'll try HDOGG to see what happens. If no success I'll just have to use the line input on my old windows 7 PC

uknick

Original Poster:

986 posts

199 months

Friday 17th May 2024
quotequote all
I've now tried HDOGG and get the same problem. Looks like I'll stick to using the Line In on my windows 7 PC for the time being.

TonyRPH

13,315 posts

183 months

Friday 17th May 2024
quotequote all
uknick said:
I've now tried HDOGG and get the same problem. Looks like I'll stick to using the Line In on my windows 7 PC for the time being.
I didn't expect it to make any difference - it can only process the incoming audio stream, and if there's a channel missing from that...

Did you check the balance control in the windows mixer (both recording and playback) to ensure it's not faded over to one side?

The fact that both of your USB interfaces are apparently working on one channel only suggests this might be a possibility (although the balance control is typically device specific, so it would be odd if both devices had the balance control swung over to one channel).

On the other hand, it would also be odd for both USB devices to have issues on the same channel.

Please check your mixer settings. Post screenshots.


uknick

Original Poster:

986 posts

199 months

Friday 17th May 2024
quotequote all
C4ME said:
What this is telling you is the left side overall is producing sound and the right isn’t. What this test on its own does not tell you is whether there is no input coming down the right cable or whether the right channel of the USB is the problem.

If you plug the right side cable into the left input and get sound then you know it is the USB (inc mixer). If you get no sound you know it is the right side input cable. Apologies if you have already validated sound is coming down both input cables.
No worries; I have done that.

The reason I think it is the USB and that alone is that a) when using the output connections to a normal amp works fine. When using the output with a 3.5mm into a PC line in it works fine.


uknick

Original Poster:

986 posts

199 months

Friday 17th May 2024
quotequote all
TonyRPH said:
I didn't expect it to make any difference - it can only process the incoming audio stream, and if there's a channel missing from that...

Did you check the balance control in the windows mixer (both recording and playback) to ensure it's not faded over to one side?

The fact that both of your USB interfaces are apparently working on one channel only suggests this might be a possibility (although the balance control is typically device specific, so it would be odd if both devices had the balance control swung over to one channel).

On the other hand, it would also be odd for both USB devices to have issues on the same channel.

Please check your mixer settings. Post screenshots.
Is this what you meant for the recording device?



TonyRPH

13,315 posts

183 months

Friday 17th May 2024
quotequote all
uknick said:
<snip>

The reason I think it is the USB and that alone is that a) when using the output connections to a normal amp works fine. When using the output with a 3.5mm into a PC line in it works fine.
The signal path inside the USB phono preamp will be as follows: (assuming the Project converter).




So if the ADC has failed, you can lose one channel. But as I said in a previous post - it seems odd that you have two USB units with the same fault? Did I read your previous posts correctly?

TonyRPH

13,315 posts

183 months

Friday 17th May 2024
quotequote all
uknick said:
Is this what you meant for the recording device?


Yes - but the USB device will only show up there when it's plugged in - and the mixer controls will be separate to those illustrated for your Realtek device.

uknick

Original Poster:

986 posts

199 months

Friday 17th May 2024
quotequote all
TonyRPH said:
Yes - but the USB device will only show up there when it's plugged in - and the mixer controls will be separate to those illustrated for your Realtek device.
Thanks. I'll redo it tomorrow and see what it says.

uknick

Original Poster:

986 posts

199 months

Friday 17th May 2024
quotequote all
TonyRPH said:
The signal path inside the USB phono preamp will be as follows: (assuming the Project converter).




So if the ADC has failed, you can lose one channel. But as I said in a previous post - it seems odd that you have two USB units with the same fault? Did I read your previous posts correctly?
You did. The fact I've changed all components in the chain is what's puzzling me. It's also been an issue for other people when I search for right sound channel missing.

uknick

Original Poster:

986 posts

199 months

Saturday 18th May 2024
quotequote all


These are the options for the USB preamp plugged in. I notice that the levels menu does not give me a screen for balance, unlike the one I posted yesterday for the Realtek input device.

The USB also defaults to a microphone device, not stereo mix. The microphone advanced options screen does show 2 channel input as default format options.

Might this be the problem as it only expects a mono microphone input? Can I change it to be a stereo mix device?

TonyRPH

13,315 posts

183 months

Saturday 18th May 2024
quotequote all
uknick said:
These are the options for the USB preamp plugged in. I notice that the levels menu does not give me a screen for balance, unlike the one I posted yesterday for the Realtek input device.

The USB also defaults to a microphone device, not stereo mix. The microphone advanced options screen does show 2 channel input as default format options.
This is normal although I'm not sure why it's regarded as a microphone device. What drivers are you using? Did Project provide drivers with the preamp?

I wouldn't rely on the default Windows drivers for the device

uknick said:

Might this be the problem as it only expects a mono microphone input? Can I change it to be a stereo mix device?
I have a hunch this is the issue - Windows is treating it as a mono device - hence my question about drivers above.

Have you checked the Project website for drivers?

https://www.project-audio.com/en/downloads/


uknick

Original Poster:

986 posts

199 months

Saturday 18th May 2024
quotequote all
I did but couldn’t find any drivers to download. When I bought the original preamp some years ago there were no drivers to install.

The new preamp also has no drivers to install.

miniman

28,066 posts

277 months

Saturday 18th May 2024
quotequote all
If you go into Device Manager, what driver is listed for audio input?

TonyRPH

13,315 posts

183 months

Saturday 18th May 2024
quotequote all
uknick said:
I did but couldn’t find any drivers to download. When I bought the original preamp some years ago there were no drivers to install.

The new preamp also has no drivers to install.
What is the exact model of the Project preamp you have?

uknick

Original Poster:

986 posts

199 months

Saturday 18th May 2024
quotequote all
TonyRPH said:
uknick said:
I did but couldn’t find any drivers to download. When I bought the original preamp some years ago there were no drivers to install.

The new preamp also has no drivers to install.
What is the exact model of the Project preamp you have?
Project phono box II usb

uknick

Original Poster:

986 posts

199 months

Saturday 18th May 2024
quotequote all
miniman said:
If you go into Device Manager, what driver is listed for audio input?
As per my screen shot above. The usb devices maps to the microphone input. I assume a line in would map to the Realtek device.

TonyRPH

13,315 posts

183 months

Saturday 18th May 2024
quotequote all
I note from the manual that the unit is specified to work with Windows XP.

I wonder if it's just too old to work properly with later Windows versions?

You could try installing Oracle VirtualBox and creating a Windows XP virtual machine, and then pass the the USB through to the VM (that's a lot of work though...).

Alternately, just find an analogue to USB ADC an plug the analogue output of the phonobox into that...

I have an older Creative Labs USB sound card that'll do this - however I'll need to check if it'll work with Windows 10 - I've not used it for ages.

If it works you can have it for the cost of postage.

https://www.project-audio.com/wp-content/uploads/2...