Unable to place order on shop

Unable to place order on shop

Author
Discussion

fridaypassion

Original Poster:

9,367 posts

235 months

Sunday 25th January 2009
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The Catcha annoyance generator thing is not working. Tries about ten times and it always says you have entered the wrong word.

Stuart

11,636 posts

258 months

Sunday 25th January 2009
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Okay, I've emailed the chaps at Dread just in case they don't read this.

OilyRagMan

3,846 posts

256 months

Sunday 25th January 2009
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Stuart said:
Okay, I've emailed the chaps at Dread just in case they don't read this.
do they not read their own forum??

Not a good start for the new shop i will hold off ordering some bit for a while untill it all settles down!

Stuart

11,636 posts

258 months

Sunday 25th January 2009
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Err, yes they do. I was just trying to be polite and acknowledge the comment... smile

DanDread

35 posts

190 months

Monday 26th January 2009
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Hello Mr Passion. I am sorry you have had issues with the "captcha" element of the ordering process. It is not however something we have been able to replicate. I am not sure at what time you tried to place your order, but we did successfully receive orders within the hour either side of your post. The techies say that your cookies could be turned off or you could have some sort of adware spotting software that is blocking cookies. Cookies are, apparently as well as biscuits, a vehicle to make your web access operate more smoothly. Please call us if you experience the problem again. OilyRagMan, we do check the forum regularly, and I think I had probably just swapped PistonHeads for a cup cocoa and a bedtime story as FridayPassion was posting! I think you will find all is relatively settled now but we will continue to iron out any small problems and move forward in a positive manner. We welcome any comments that will help us improve the service, the product range or any other elements of our relationship with the PHers. Assuring you of our best intentions.....Dan