Quality not as good!

Quality not as good!

Author
Discussion

Geoffers

Original Poster:

889 posts

260 months

Tuesday 26th February 2013
quotequote all
Just an observation, I bought one of the original Pistonheads Tshirts many years ago, must be seven/eight at least, back in the Petrol Ted days, still have it, it washes over and over again, yes, pretty tatty,but has remained the same size, hardly faded etc.

Bought a new one a couple of months back, washed a few times, already starting to shrink slightly, and look shabby!

Guess this is what happens to quality once mass markets become involved, dont think I will bother with anymore.

Pints

18,446 posts

201 months

Tuesday 26th February 2013
quotequote all
IIRC there was a dodgy batch. Get in contact with SDITH and see if they'll replace it for you.

TheHeretic

73,668 posts

262 months

Tuesday 26th February 2013
quotequote all
Pints said:
IIRC there was a dodgy batch. Get in contact with SDITH and see if they'll replace it for you.
I noticed this with the 'man math' T-shirts we received. Shrank pretty quick, and seemed to go a bit funny material-wise.

vickyatpush

82 posts

152 months

Tuesday 26th February 2013
quotequote all
I'm really sorry that you've had a problem with one of our shirts. We are printing on a better quality garment than ever before and we've had an overwhelmingly positive response from our customers. It should not shrink, if you can please drop an email to service@pushmerchandising.com, we'll get this resolved. I do apologise for this problems. Best wishes, vicky@push

TheHeretic

73,668 posts

262 months

Tuesday 26th February 2013
quotequote all
vickyatpush said:
I'm really sorry that you've had a problem with one of our shirts. We are printing on a better quality garment than ever before and we've had an overwhelmingly positive response from our customers. It should not shrink, if you can please drop an email to service@pushmerchandising.com, we'll get this resolved. I do apologise for this problems. Best wishes, vicky@push
We are in Bulgaria, so don't really want to make a fuss, to be honest.

Geoffers

Original Poster:

889 posts

260 months

Tuesday 26th February 2013
quotequote all
Was not looking for a replacement Vicky, but thanks, will forward this thread onto your support guys and see what they say.

vickyatpush

82 posts

152 months

Wednesday 27th February 2013
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Thanks Geoffers, this will get sorted out asap.

The Heretic - please do get in touch, we don't mind that you live in Bulgaria!

Geoffers

Original Poster:

889 posts

260 months

Friday 1st March 2013
quotequote all
Made this observation on Tuesday, was not looking for a replacement, merely a comment on the thoughts I had when I went to wear my new tshirt that morning!
Roll on to this morning (Friday) a replacement Tshirt has arrived, along with various emails.
These guys could not of been more helpful, I understand that the cotton that the original tshirts were made from has been replaced by a softer variety, hence the difference.

Excellent customer service!