Stickers out of stock!!

Stickers out of stock!!

Author
Discussion

NikkiStaff

Original Poster:

63 posts

209 months

Monday 4th June 2012
quotequote all
Ordered my PH stickers for Le Mans on 21st May, finally on 1st June get an email to say they're out of stock with delivery expected in 2 weeks!! Thought allowing 3 weeks for stickers to arrive would be enough time!! Did Push not anticipate a higher demand for stickers?!

vickyatpush

82 posts

152 months

Wednesday 6th June 2012
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Hi Nikki. We're really sorry. I don't want to make excuses because this just shouldn't have happened, but there was a bit of a communication breakdown between ourselves and our warehouse and we were not made aware that some stickers had gone out of stock. We're getting all the PistonHeads stickers stock-checked now and placing an re-order today, so everything should be back in stock really soon. We do apologise. We'll do our best to make sure that it doesn't happen again.

thehype

140 posts

228 months

Thursday 7th June 2012
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Hi. I have an order placed over a week ago which is just showing as "processing" - am I likely to get these in time for Le Mans (next Wednesday), because if not there's really no point in continuing with the order. The order is for 3 x22" piston head smileys and one 3.5" version. I've not had any email communications at all other than confirmation of order.

James_N

3,083 posts

241 months

Thursday 7th June 2012
quotequote all
Sorry to jump in here, but I ordered 3 stickers on Mon 28th May and they still have not arrived.

I'm leaving for le mans on Sunday, so I'm in the same situation, no point dispatching the order if it wont be here for the weekend frown

Order Ref: nrqe3v45j4lormfsiy4u4vuc if anyone can help from the shop.

Cheers
James

thehype

140 posts

228 months

Friday 8th June 2012
quotequote all
thehype said:
Hi. I have an order placed over a week ago which is just showing as "processing" - am I likely to get these in time for Le Mans (next Wednesday), because if not there's really no point in continuing with the order. The order is for 3 x22" piston head smileys and one 3.5" version. I've not had any email communications at all other than confirmation of order.
My order ref is:

mbdwus554mr3xijfygzejziu

vickyatpush

82 posts

152 months

Friday 8th June 2012
quotequote all
What I have done is put all PistonHeads orders to the top of the queue and we are doing our utmost to get them out today so that they'll be with you in time for Le Mans. Again, I apologise - press coverage leading to huge sales combined with a long weekend and a communication blip means that we're not getting things out as quickly as we would ordinarily like, but we are doing our best to fix it. Promise.

vickyatpush

82 posts

152 months

Friday 8th June 2012
quotequote all
James, can you send me your five digit order number so that I can see what I can do to get these to you? Send it to vicky@pushmerchandising.com please. thehype, your order should be with you in time..

PoleDriver

28,794 posts

201 months

Friday 8th June 2012
quotequote all
Just the same as the last lot! What happened to the company who were doing the stickers before Dread?

There are some available on E-bay at a lower price! smile

XJRMAN

4 posts

161 months

Friday 8th June 2012
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Hi we have had the same problem but were advised our stickers had been despatached but never arrived

Now we have been told the replacements wont be with the supplier till Weds we go on Thursday so too late. Poor stock control perhaps they could buy a computer with a spresdsheet. frown

James_N

3,083 posts

241 months

Friday 8th June 2012
quotequote all
vickyatpush said:
James, can you send me your five digit order number so that I can see what I can do to get these to you? Send it to vicky@pushmerchandising.com please. thehype, your order should be with you in time..
emailed you. Cheers smile

If they wont get here tomorrow, then can I cancel the order as i'm going on sunday! Thanks for your help Vicky smile

frogfoot

374 posts

189 months

Wednesday 13th June 2012
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Got my stickers today smile although three of them have come in black when i had asked for white.Even the papperwork with them says white confused Note to sender readit when picking urrrr

vickyatpush

82 posts

152 months

Thursday 14th June 2012
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Gah. Sorry. I'll go and beat whoever was responsible for picking your order. In the meantime, have you emailed service@pushmerchanding so we can get the correct ones sent? Best wishes,


frogfoot

374 posts

189 months

Thursday 14th June 2012
quotequote all
vickyatpush said:
Gah. Sorry. I'll go and beat whoever was responsible for picking your order. In the meantime, have you emailed service@pushmerchanding so we can get the correct ones sent? Best wishes,
Thanks for the reply ,no need to worry about correcting the order my mates put the black ones on his motor so two cars got done instead of one
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