Sale Item Deliveries

Sale Item Deliveries

Author
Discussion

shopkeeper

Original Poster:

107 posts

165 months

Friday 2nd December 2011
quotequote all
Hi Guys/Girls

Thanks for all your recent orders!

we have had a much bigger response than expected (not complaining) and we're working hard to get all recent orders out.

Your patience is greatly appreciated whilst we clear all the back log!

Thanks again! smile

FrankNBeans

1,881 posts

197 months

Friday 2nd December 2011
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Mine arrived this morning! Many thanks.

Minskii

77 posts

200 months

Wednesday 7th December 2011
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Any idea when I can expect my order (50174) to turn up?

FrankNBeans

1,881 posts

197 months

Wednesday 7th December 2011
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My second order is still awaiting delivery and I thnk the mrs might have ordered something but that hasn't arrived yet either.

PH lurker

1,301 posts

164 months

Thursday 8th December 2011
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How long is to be expected?

Thud_Mcguffin

267 posts

210 months

Friday 9th December 2011
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Mine arrived this morning in Germany. Thanks!

Stefan DS3R

3,604 posts

205 months

Friday 9th December 2011
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Any update for order 49347 placed on the 30th?

Thanks

Stef

Mattt

16,663 posts

225 months

Saturday 10th December 2011
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I emailed Dread a few days ago asking for status update, and have received no reply.

MagicalTrevor

6,476 posts

236 months

Saturday 10th December 2011
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I get the feeling that there's maybe been a fallout with Dread (or/and vice versa) and whilst PH are remaining professional and generally not getting involved with matters... Dread aren't really doing a very good job of things.

That's my perception of it all of course

Stuart

11,636 posts

258 months

Saturday 10th December 2011
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We have changed suppliers as you know, but there's nothing to suggest that Dread will be anything but professional over this.

I do know that they were overwhelmed by orders when they introduced the 50% off sale, and that they're working through these as fast as possible. I'll chase them on Monday to see how many are still waiting to go out.

knight

5,215 posts

286 months

Saturday 10th December 2011
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Not received my order yet and not had any contact to say anything is out of stock so fingers crossed all items turn up smile

Stefan DS3R

3,604 posts

205 months

Saturday 10th December 2011
quotequote all
Stefan DS3R said:
Any update for order 49347 placed on the 30th?

Thanks

Stef
My stuff arrived today complete, thanks.

Stef

Mattt

16,663 posts

225 months

Saturday 10th December 2011
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Mattt said:
I emailed Dread a few days ago asking for status update, and have received no reply.
Arrived today I'm told.

jimfrance

76 posts

256 months

Saturday 10th December 2011
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Received mine today with the indoor car cover refunded, what will trading standrds say this week when i show them a copy of the invoice, and the post saying ALL shop items half price.traders are legally obliged to sell at the advertised price !
Peed Off....Yes

Taking it up........i will sleep on it !

stemll

4,282 posts

207 months

Saturday 10th December 2011
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jimfrance said:
Received mine today with the indoor car cover refunded, what will trading standrds say this week when i show them a copy of the invoice, and the post saying ALL shop items half price.traders are legally obliged to sell at the advertised price !
Peed Off....Yes

Taking it up........i will sleep on it !
No they're not. They're not obliged to sell you anything at any price, an advertised price is merely an "invitation to treat".

jimfrance

76 posts

256 months

Sunday 11th December 2011
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So you are saying i see an item at an advertised price in a shop, pick it up and take it to the till, and they then decide that they want double for it when i go to pay as they were just "tempting me" bks, or in this case i buy the item and then i am sent an invoice showing that sale at that quoted price, yet the goods will not be out of stock as they come from the manufacturer who supplies them and are still in business, if bothered to pursue i bet my bottom dollar it would go my way.
It's the principal of the thing that narks me.

stemll

4,282 posts

207 months

Sunday 11th December 2011
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If you pick up an item in a shop marked £50 and get to the till and it shows £100 they are under absolutely no obligation whatsoever to sell it to you for anything other than £100 and you would get nowhere challenging it.

There are three stages to a contract being formed. First is an invitation to treat, the second is your offer and the third is acceptance of that offer.

The advertised price is an offer to treat. There is no contract until they accept that transaction and they can define when that happens. In most cases online, that point is the point of dispatch. Look at your mail when you ordered. It just acknowledges your order which is an offer, it does not accept it. In your case it would be very easy for them to argue that the "everything half price" was a mistake (and not even theirs) as it was PH that advertised that, not Dread IIRC.

You don't have an invoice including the cover, what you have in your email is a copy of your order. Your invoice (if you have one) would be in your parcel which showed a refund for the cover.

Look at all the examples of things like TVs advertised at a silly low price online because of a mistake, almost always, they are never sold at that price because there is no acceptance of the offer.

And, before anyone asks, no I don't work for Dread. I'm waiting for my order too (and for my overcharge to be refunded).

UncleFista

4 posts

168 months

Thursday 15th December 2011
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My missus made an order on the 1st for some shirts and a couple of stickers.
The cash was taken immediately from her bank (used a debit card) and 15 days later, no delivery.
Seller is ignoring emails.

The missus is worried that my chrimbo pressies aren't going to be here before Christmas, and annoyed that they took payment 15 days ago. Most (all ?) companies she deals with online don't charge when the order is made, they take payment upon dispatch.

Is there any news from Dread ? Am I going to get my gear before Christmas ?

Cheers all, Tony smile



TheBlindSniper

147 posts

179 months

Thursday 15th December 2011
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UncleFista said:
My missus made an order on the 1st for some shirts and a couple of stickers.
The cash was taken immediately from her bank (used a debit card) and 15 days later, no delivery.
Seller is ignoring emails.

The missus is worried that my chrimbo pressies aren't going to be here before Christmas, and annoyed that they took payment 15 days ago. Most (all ?) companies she deals with online don't charge when the order is made, they take payment upon dispatch.

Is there any news from Dread ? Am I going to get my gear before ChristmasI am in the same boat 1 december made order, hopeing for before xmas....

Cheers all, Tony smile
I am in the same boat 1 december I made the order, hopeing for before xmas.....call them today, "I think its been dispatched, maybe it hasn't been, I will call you back to update you" well how hard is it to confirm. No wonder pistonheads has changed suppliers, no e-mail to say when dispatch would be or they are delayed. No other company could function like this and to think on there hold music they say they can pull the rabbit out the hat, why the fk don't they pull there finger out!!!!!

If you need there number is 019822166 to give them grief!!



JAM35F

1,267 posts

259 months

Thursday 15th December 2011
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I called them on monday, they assured me my items had been sent the thursday before so would be with a me any day. Still not here a week later. Guess they were telling porkies.