Any news on order number 39974

[SturdyJ]

As per thread title.

I ordered this on 26th April and haven't heard / received anything?

I assumed the bank holidays would throw things off a bit, but it's getting a bit much now...

[ali_kat]

Depends on what you've ordered, I ordered the name stickers on 23 April, so 3 weeks ago, but I'll not shout at Dave until next week, because I know that they take @ 2 weeks to get, and we've had a shedload of Holidays recently (as you said).

[shopkeeper]

apologies James, we are just waiting on your t-shirt, we have your other bits ready, taking a little longer than we had hoped but hopefully will be with you at some point in the next few days!

[ali_kat]

And mine? Order 39839

If not posted by tomorrow morning, please can you bring it to SS & I'll collect it?

[shopkeeper]

Hi Alison

yours unfortunately just missed the post last night but will definitely be going tonight!

[twiglove]

How about 38869?

Thanks

[ali_kat]

shopkeeper said:

Hi Alison

yours unfortunately just missed the post last night but will definitely be going tonight!

I want to be able to put the stickers on her for Sunday

[SturdyJ]

shopkeeper said:

apologies James, we are just waiting on your t-shirt, we have your other bits ready, taking a little longer than we had hoped but hopefully will be with you at some point in the next few days!

Still received nothing.

I've spoken to Daniel a few times via e-mail, and he has responded promptly. So far, the t-shirt was out of stock, but due in next week, then out of stock and no more arriving, the alternatives I wanted were also out of stock, etc, etc.

Anyway, I asked Daniel on the 31st May if I could just cancel the t-shirt part of the order and get the rest delivered, as I need the GB sticker for Le Mans, and frankly the money was taken in April... Despite his previously prompt responses, I've still heard nothing and it's now the 6th June...

If the order isn't going to be delivered by Wednesday, can you just cancel the whole lot please, as this has gone on long enough, and I would like a refund.

[SturdyJ]

Seeing as nobody has got back to me, still, could we go ahead and cancel this, I suspect everything isn't going to miraculously arrive tomorrow.

Remarkably poor service, although it seems I'm in the minority at least, a fair few others have been happy. Who knows, maybe I just got unlucky this time...

[shopkeeper]

Hi James

Sorry for not getting back to you sooner.

I dont understand why you have had to wait so long and can only apologise.

i had a look for your order myself y.day, managed to find it and had it sent out last night for delivery today/tomorrow latest.

Unfortunately i could only get the sticker & tax disc holder out to you. We currently have a large t-shirt in stock which i can send out tonight for you? i will also have a medium (which you orriginally ordered) in tomorrow which i can send out for delivery Thursday? or a part-refund is possible like you have suggested previously

Once again i apologise for the poor service you have received.

Regards

Craig

[SturdyJ]

Craig,

Thanks very much for getting back to me. Like I said, I do seem to be in the minority, so just unlucky I suppose.

Thanks for getting it sent out, I'll go for the part refund on the T thanks.

James

[SturdyJ]

Craig,

Just this minute arrived, thanks again

James

[shopkeeper]

James, Just tried contacting you but there was no answer.

As its been over 30 days since you ordered i no longer have your CC details that you paid for your goods with. When you have spare moment, could you contact me with them (01908 221666)

Thanks