Discussion
I am absolutely fuming with an organisation that I can only describe as useless.
In the middle of December I ordered a 'Go Racing' pack. It was meant to be a present from my wife for Xmas. On 21st December it still hadn't arrived so I called to chase it up. I spoke to a very helpful bloke who said he would send another. Then on 28th December still nothing, so I called again. I was told that the couriers had lost the second one and a new one was being sent that day. So I waited. And waited. And waited. Last week, 6th January, I called again. I was told the very same thing, and they were going to put another one in the post!!!
We are now up to 4 packs that have allegedly been sent out to me.
I call today to chase the fourth one up and was told that numbers 2,3and 4 were not sent. They only ever sent the first- which was lost.
I am now at the point where I do not believe or trust a word that I am being told. I have asked that the pack be taken to Autosport where I will collect it in person. This I was told would be organised, and I would get a call back before 5pm this evening to confirm.
Guess what??? No call!!!
What a useless group.
I can understand packs going missing, but to be lied to on a number of occasions, and then not have the courtesy to follow up on promised phone calls is in my book disgraceful.
If they were a gas or electric company I would now be looking to take my business elsewhere.
Unfortunately I am stuck with them, and what's more I am going to have to call them again tommorow, probably to hear more false promises.
In the middle of December I ordered a 'Go Racing' pack. It was meant to be a present from my wife for Xmas. On 21st December it still hadn't arrived so I called to chase it up. I spoke to a very helpful bloke who said he would send another. Then on 28th December still nothing, so I called again. I was told that the couriers had lost the second one and a new one was being sent that day. So I waited. And waited. And waited. Last week, 6th January, I called again. I was told the very same thing, and they were going to put another one in the post!!!
We are now up to 4 packs that have allegedly been sent out to me.
I call today to chase the fourth one up and was told that numbers 2,3and 4 were not sent. They only ever sent the first- which was lost.
I am now at the point where I do not believe or trust a word that I am being told. I have asked that the pack be taken to Autosport where I will collect it in person. This I was told would be organised, and I would get a call back before 5pm this evening to confirm.
Guess what??? No call!!!
What a useless group.
I can understand packs going missing, but to be lied to on a number of occasions, and then not have the courtesy to follow up on promised phone calls is in my book disgraceful.
If they were a gas or electric company I would now be looking to take my business elsewhere.
Unfortunately I am stuck with them, and what's more I am going to have to call them again tommorow, probably to hear more false promises.
That's right, you can. In fact the lady I spoke to yesterday suggested I do such a thing, despite the fact I have already paid the MSA.
I have had to cancel two medicals due to it not arriving- i'm not booking another until it's in my hand.
I was also planning on doing my test at the beginning of Feb........ not likely!
I have had to cancel two medicals due to it not arriving- i'm not booking another until it's in my hand.
I was also planning on doing my test at the beginning of Feb........ not likely!
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