Cancelling Du?

Author
Discussion

dictys

Original Poster:

914 posts

264 months

Tuesday 21st May 2013
quotequote all
Despite reading all the guff I can't seem to find out whether you have to give any notice period to cancel Du?

Can i just turn up at one of their service centers pay the amount due, return the equiment and then walk away?

Chilli

17,320 posts

242 months

Tuesday 21st May 2013
quotequote all
Yep. As long as you've had the account for over 12 months. I did this a month or 3 ago. However, as I kept the internet and home phone, they decided to hang onto my deposit for the 3 tv boxes until I cancel the whole lot.

Hitch78

6,117 posts

200 months

Sunday 26th May 2013
quotequote all
If you turn up at the shop with the box, remote and cable they'll end it there - make sure you get a copy of your final bill stamped as paid though as they're proper st.